Account says "live" when streaming, but the stream shows the offline page instead of the stream
Account says "live" when streaming, but the stream shows the offline page instead of the stream. On other platforms, things load just fine. But on Twitch, it's bugged for some reason. What happened and how do I solve it?
It only happens when I'm streaming, and because it thinks that I'm offline, there's no error code.
Hi,
Please reach out to our support team to troubleshoot this issue. Our team can be reached via https://link.twitch.tv/GetSupport. Thank you!
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bigfarce commented
Streamlabs is saying that I am online and that my stream is running smoothly, but on the twitch creator dashboard, stream manager, the bitrate shows that I am not online. I don't know why it is doing this. I already changed all my settings for stream, according to the guidelines. this issue is making it impossible to stream.
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BubblyCutea commented
I am having a hard time trying to start my stream since the website says that I am online and offline at the same time/ says I'm offline when I am online. My friend was unable to see that I was streaming because on her end it said that I was continuously offline. This is very frustrating and I hope this issue can be fixed.