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User Accessibility

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User Accessibility

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  1. The mute button is discriminatory against people who can't speak. There are more than 1 million people who are mute. Calling the button as that term not only reduces their suffering to a button of convenience but also equates them to being worth nothing. Please change the name to '0 volume' or 'no volume'.

    3 votes

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  2. There have been many times where a streamer has had some sort of emergency while live streaming. The viewers are left confused, panicked, and have no way to help. Situations such as seizures, embolisms/DVT, stroke (which is a real threat for people sitting down all day), and even non-medical emergencies such as someone breaking into their house.

    As an epileptic myself, having a seizure on stream is one of my biggest fears. I am not always home with someone else. If I had a medical emergency while streamer, there would be nothing anyone could do or at least not very…

    17 votes

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  3. Sometimes the volume of either the commentary or game sound is too high / low. would be nice to adjust it :)

    9 votes

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  4. I'm experiencing an issue on Android 11 where the volume coming from any and all streams through the Twitch mobile app is distinctly quiet to the point of being inaudible unless I set my phone to max volume. This has caused intense usability and accessibility issues on my Android mobile phone as I have to set my phone to max volume to be able to hear any Twitch channel through speakers and/or headphones which causes intense pain when using any other sound/voice app such as Discord, messaging apps, etc. Is there a way the Twitch mobile app's volume can be…

    3 votes

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  5. I, like many other people, enjoy listening to streams before bed and often fall asleep to them. The problem is since Twitch is a streaming app it doesn't auto shut off. This means the stream will keep on running while I sleep. Sometimes I wake up and my phone has been running for eight hours straight because I didn't exit Twitch before sleeping. I think you should add a toggleable auto shut off feature that turns a stream off after 30 minutes. It should be toggleable so people can turn it off. Please add this, it would be a great…

    3 votes

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    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Twitch needs to be compliant with CVAA, plus adding text to speech functionality inside of chat and compatibility with screen readers.

    2 votes

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  7. My eyesight sucks and I have ADHD and dyslexia, so reading chat is already hard. I have my second monitor set to 200% text scaling just to be able to read it while streaming.

    There’s been so many times I’ve missed that different people have chatted because their usernames “blend in” - ie, for whatever reason a lot of people have their names set to that “dingy” teal which doesn’t contrast well. Add lowercase long-ish usernames, and I’m really slowing down to keep track of who’s who. Same for raids, when a bunch of unfamiliar usernames come blazing into chat.

    1 vote

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  8. Blind users of the sight use a number of programs to help them however going and clicking buttons can be awkward with those programs a chat command that they could run to follow someone would be great, even better if they could do it from a different channel and follow with a @ when someone is shoutouted out.

    3 votes

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  9. The search form (and a few other forms) aren't screen reader friendly because they list the form title within the form which disappears as you start typing, stopping you from hearing the form title after entering text.

    4 votes

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  10. 3 votes

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  11. The current chat font on the iOS app is very small for the legally blind. Please add dynamic text support or the ability to increase the chat font size.

    4 votes

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  12. I need you to understand something, Twitch. I am autistic. I have visual and audio hypersensitivity issues. When I go to look at VODs while the livestream is going, the livestream plays behind the VOD thumbnails. It defaults to playing with audio on. There does not even appear to be the basic option of a pause button. The only way to pause is to click the stream which brings it do the front, then pause, then hit the back button to get back to where you were.

    I cannot stress enough how completely and utterly terrible this design is. I…

    1 vote

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  13. I, along with many of my viewers, are having a hard time with the new Twitch dark mode, especially in the chat feed box.

    The new look for the site is REALLY good. I want to emphasize this. Everything about it looks cleaner, more modern, and is more user friendly, except the dark mode color choices.

    The 255 white on jet black background, with the bold-ish white font, is blinding even with monitor brightness turned down a bit. It doesn't do what dark mode needs to, where it dims out the whole screen but keeps things clearly legible. I put…

    9 votes

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  14. The redesign has changed the default font to Roobert which has made it harder for me to read the text on the website.

    Helvetica is considered to be one of the most easily read fonts on a display. Please change the default font back to Helvetica

    4 votes

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  15. Greetings,
    My name is Brandon Cole, and I am a totally blind Twitch streamer and viewer, as well as an accessibility consultant for video games, and an advocate for accessibility for the blind. I am attempting to climb the ranks as a streamer, and have currently reached
    affiliate status. However, this is not without its struggles. I have been forced to commission a friend of mine to log into my Twitch account to export
    my videos to my Youtube channel. I've had to do this because the screen for exporting videos is not accessible with screen reading software. I have…

    38 votes

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  16. I have problems with my vision, so reading chat is often pretty rough for me. In the past, I have been able to get around this by utilizing the vast chat appearance options available in FFZ, but Twitch's new chat has severely limited these options. Please either let the old FFZ back into the current chat or implement your own appearance options, but something really has to be done here.

    If some of these options are available, then I apologize, but they are not apparent how to access them.

    Thanks so much!

    60 votes

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  17. Using images in channel panels allows streamers a higher level of design control, but sacrifices readability for visually impaired viewers. Please allow an alt-text feature on these images so the text on them can be accessible.

    270 votes

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    15 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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