100 results found

1. connection account issues

   when im trying to add riot games account it says fail to connect please try again. can someone please help me with that?

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2. Twitch keeps changing my language setting for no reason, it's annoying!

   Twitch keeps changing my language setting for no reason, it's annoying!

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3. Use the same software for changing usernames as creating a new one.

   When I was trying to change my username it was running an error. I tried reaching to support and they informed me the username was not already taken. I then decided to make a new account, when it told me the word “sucks” was not allowed.

   Please copy the same process creating a username has that tells users when a word or phrase is disallowed since currently it on runs an error stating “Something went wrong. Please try again “

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4. Account got Banned

   My account got banned and I lost all my Twitch.tv views why did this happen to me? I want to get at least some of my Twitch.Tv back since I am back on the platform.

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5. Contenido restringido sin causa

   Estoy sufriendo algo inusual, he detectado en 2 canales, que aparece que el contenido esta restringido, a pesar de no tener baneo en esos canales. Es mas en uno de ellos soy moderador por mas de un año. Los canales en cuestión son el de CamiloR9 y el del creador Kalahard_...en ambos me aparece dicha restricción y no tengo baneos o algo por el estilo. En el primer canal que les indico soy moderador.Me pueden ayudar con esto?

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6. en pysty seurata ketää enkä myöskää pysty raidamaan

   saisko tuohon ongelmaa nyt jo jotain korjausta vai eikö sitä ongelmaa korjata ikänä helvetti

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7. editor role

   I have editor role in a friends stream as well as VIP at the end of the stream i hadnt closed the window as i was in a game one of the mods told everyone to go to sleep and i jokingly typed out make me to which he timed me out for 1800 seconds a funny joke but I then tried to switch over to the video producer tab to see what i could make from todays stream to find i didnt have permission anymore I dont think this is intended affect since i still had VIP and it wasnt a ban if someone could look into this

   I have editor role in a friends stream as well as VIP at the end of the stream i hadnt closed the window as i was in a game one of the mods told everyone to go to sleep and i jokingly typed out make me to which he timed me out for 1800 seconds a funny joke but I then tried to switch over to the video producer tab to see what i could make from todays stream to find i didnt have permission anymore I dont think this is intended affect since i still had VIP and it… more

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8. 掉寶和獎勵

   我的獎勵庫存沒有發行到我連結的遊戲中

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9. I have lost the follow of a channel due to an application error.

   I entered Twitch from my mobile app, it froze, and I don't know what happened that today when I entered the "IlloJuan" live stream I wasn't following the channel. And apparently I have lost my following for 3 years; It makes me very sad to lose this follow, if you could help me I would be grateful.

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10. Profile picture is blank and the pictures aren't showing

    Please fix the account view where in the mobile view the it doesn't show a profile, picture and everything is messed up indluding some pictures that are shown with broken photo icons.

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11. Tax Information Accessibility

    As it stands, there is not a way for banned (wrongfully or otherwise) streamers to access their tax information. Banned streamers can only access the appeals portal, meaning, even if they use taxcentral.amazon.com, they can not view/download or access their tax information. If you are not going to mail 1099's then you must fix this issue and provide a means for banned streamers to rightfully access their tax documents, withholding tax information is illegal and each grievance filed for failure to do so is $250, there is also no HR or Billing information provided nor is there an option to get in touch with someone to resolve this unless, again, you can login. Hopefully you will resolve this issue soon.

    As it stands, there is not a way for banned (wrongfully or otherwise) streamers to access their tax information. Banned streamers can only access the appeals portal, meaning, even if they use taxcentral.amazon.com, they can not view/download or access their tax information. If you are not going to mail 1099's then you must fix this issue and provide a means for banned streamers to rightfully access their tax documents, withholding tax information is illegal and each grievance filed for failure to do so is $250, there is also no HR or Billing information provided nor is there an option to… more

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12. Login Form is broken

    The login form is currently absolutely broken for Firefox.
    It always says "something went wrong" upon submitting the form, making it impossible to login to twitch.
    Outrageous.

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13. I keep receiving emails after opting out multiple times

    Just fix it. I dont want to keep receiving emails about some streamer I don't even watch. heres the email unsubscribe link that Ive selected at least three times now:

    https://www.twitch.tv/email-unsubscribe?block=channel&channel_id=left_blank&email_id=left_blank&user_id=left_blank&validating_hash=left_blank

    left sensitive tokens blank.

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14. Please fix the twitch mobile app

    When I enter a livestream, half of my messages full on disappear, my badges randomly appear/disappear, my emotes don’t load half the time and when I send a message in chat, it closes my keyboard so I have to click on the field to bring it up again in case I want to send another one. Minimizing the stream (swiping down on it so it goes into PiP mode) is extremely unfluid, just like the rest of the app after the newest update, constant popups almost everytime I open the app asking me for my data etc. No one likes your app in its current state so please read every complaint and take action. Love you.

    When I enter a livestream, half of my messages full on disappear, my badges randomly appear/disappear, my emotes don’t load half the time and when I send a message in chat, it closes my keyboard so I have to click on the field to bring it up again in case I want to send another one. Minimizing the stream (swiping down on it so it goes into PiP mode) is extremely unfluid, just like the rest of the app after the newest update, constant popups almost everytime I open the app asking me for my data etc. No one likes… more

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15. clip cannot be created due to copyrighted sounds

    The system to flag copyrighted audio causes clips to fail to be created even when the audio is just from a game being played. The VOD isn't even muted!!!

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16. DISORDER by Grumpy games is Displayed Wrong in Activity and isnt found in VOD Category adjustment list

    I have been streaming DISORDER by GRUMPY Games and in OBS I can find the correct game name appearance and art, however in my streaming recent activity it shows a game called Disorder and the art is completely wrong for the game. When I noticed that I checked my VOD and the VOD displayed the wrong non fully capitalized version of the name and the wrong art. The category list in the VOD does not have the game. I would like when I play the game be showcasing the actual game / Developer instead of linking to something completely wrong. I am not sure how it is correct when I set the category for the stream but the activity and VOD are completely wrong. Any help would be appreciated!

    I have been streaming DISORDER by GRUMPY Games and in OBS I can find the correct game name appearance and art, however in my streaming recent activity it shows a game called Disorder and the art is completely wrong for the game. When I noticed that I checked my VOD and the VOD displayed the wrong non fully capitalized version of the name and the wrong art. The category list in the VOD does not have the game. I would like when I play the game be showcasing the actual game / Developer instead of linking to something completely wrong.… more

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17. Version 29.9.1_BETA Mobile App For Android.

    The new update is pretty buggy and I miss the Audio Only feature. It was handy for lurks. Now when I back out with the pop-out player and go back into chat, the livestream is stretched to full screen for a sec before it gets to the chat. The new interface is a little hard to tap to select options, too.

    Also, whenever I go to select the highlights feature on my channel on the mobile app, it goes to past broadcasts instead. It's been like that for a while and it would just be nice to have access to older highlights than just the recent ones or only being able to search the recent ones site wide with the search bar.

    The new update is pretty buggy and I miss the Audio Only feature. It was handy for lurks. Now when I back out with the pop-out player and go back into chat, the livestream is stretched to full screen for a sec before it gets to the chat. The new interface is a little hard to tap to select options, too.

    Also, whenever I go to select the highlights feature on my channel on the mobile app, it goes to past broadcasts instead. It's been like that for a while and it would just be nice to have access to… more

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18. Bot Detection on Linux causes frequent False Positives for normal users

    Some browsers on Linux, particularly Firefox based (although some users have experienced similar issues on Chromium based browsers as well), tend to quite frequently get flagged as a bot when trying to sign into Twitch. The error when this happens is typically "Your browser is not currently supported". This is not actually the case. Before log-in happens on the back-end, a security check is ran based on your browser and some analysis of it. If Twitch back-end deems your browser "suspicious" based on a score, as in the score assigned is deemed to low, it straight up rejects the request as a bot, without giving second thoughts to the actual sign-in credentials, which in order to not be straight up about bot detection being the issue here, has a generic error of browser not being supported.

    Any talk in Reddit or Discord about this issue, the response you're faced with is "Contact Twitch Support". While that's generally a good idea when users can't fix what's broken for another user, Twitch Support often just tells you the usual of "Wipe cache and cookies" and try again. Sometimes it works, sometimes it doesn't. Normally if it works, it's not a permanent fix. Within a couple days you will see this issue come up once again, and you need to clean your entire browser again.

    I've had this issue every week since I switched to Linux over a year ago. And every time you look up a solution it's always "Contact Support" which as I've described, won't actually fix the issue, but instead tells you to start over until it happens again. At the start of this week, Monday, I decided to troubleshoot this issue. Having a scan tool get access to my installation I dug up the entirety of my Firefox browser to find changes made to it. Some were found, but most of it was neglegent. I then simply wiped the entire .mozilla directory and started fresh. This fixed the issue... For ONE day. Then it was back again.

    This is not sustainable. Changes need to be made here. Blocking Linux users just because they use Firefox isn't acceptable. And telling us to just wipe the entire browser data just for it to break again the next day is just insanity.

    So I ask of Twitch to look into the Bot Detection they have. Specifically Error 5025 during the step protected_login. It's clearly faulty as evident by fresh installs getting flagged within 24 hours of use.

    For additional reference, I don't use any ad-blockers. The only extension I use is my password manager. But in my testing I have disabled this one as well.
    Since these issues started happening I've also tried disabling any built in fingerprinting or tracking prevention systems.
    This means every single part of my browsers is exposed to the full extent of what the websites bring me.
    Despite all of this, Twitch login system, or rather Twitch bot detection, flags my browser as a bot, and rejects the log in.

    Definitely eager to see Twitch look into this problem further, as it has been an issue for over half a decade judging by old Reddit posts about this exact issue, so it doesn't seem like Twitch has been giving enough second thoughts to their detection systems as they really should.

    Kind Regards
    A Linux User

    Some browsers on Linux, particularly Firefox based (although some users have experienced similar issues on Chromium based browsers as well), tend to quite frequently get flagged as a bot when trying to sign into Twitch. The error when this happens is typically "Your browser is not currently supported". This is not actually the case. Before log-in happens on the back-end, a security check is ran based on your browser and some analysis of it. If Twitch back-end deems your browser "suspicious" based on a score, as in the score assigned is deemed to low, it straight up rejects the request… more

    3 votes

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19. Fix the "Verified Accounts Only Chat" on every channel issue

    "Verified Accounts Only Chat" was inexplicably applied to every other channel for me, except for those I'm VIP in; in those, any attempt to use the chat results in a prompt popping requiring phone verification, which as far as I'm aware should not be happening for VIPs.

    My most likely guess for why this is happening is that my account was accidentally flagged by some anti-botting measure that doesn't appear in the Appeals Portal (the page says I don't have any enforcements applied on my account).

    I do not have a phone to do that kind of verification, and most of my attempts of explaining that to Twitch Support are responded with ignorantly suggesting I use a phone number.

    I was only just now recommended to submit feedback here on UserVoice; hopefully I can get an actual transparent response as to how this problem came about and how to fix it as well.

    "Verified Accounts Only Chat" was inexplicably applied to every other channel for me, except for those I'm VIP in; in those, any attempt to use the chat results in a prompt popping requiring phone verification, which as far as I'm aware should not be happening for VIPs.

    My most likely guess for why this is happening is that my account was accidentally flagged by some anti-botting measure that doesn't appear in the Appeals Portal (the page says I don't have any enforcements applied on my account).

    I do not have a phone to do that kind of verification, and most… more

    3 votes

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20. Cannot follow or unfollow channels on Librewolf

    The ability to follow/unfollow channels is completely broken on firefox forks like librewolf. Been this way for awhile too.

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