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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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100 results found

  1. I can't unsubscribe or subscribe to channels. I tried to write to support, but there is no such form on the site, and in response to filling out similar forms, idiotic answers come that are neither answers nor even an attempt to help. How can I write to support if it requires categories and subcategories in which there is no option to send the necessary information?
    Why can't such an elementary and banal problem be solved by your service?
    Moreover, I am a streamer who streams to your platform. And I did not violate ANY rules or anything else. You…

    6 votes

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  2. I mod for quite a few channels on Twitch. While modding for someone, I lost my watch streak even though I was actively modding for the person. I never got a notification to keep my watch streak or to recover my watch streak. At that time I had 3 streams up and only two out of the three got counted. Is there a restriction on how many streams we could be viewing when counting watch streaks? This happened about 2 months ago.

    5 votes

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  3. Good afternoon/evening. I'm not sure if this is the right place to post this; if not, please move it to a more appropriate forum. I have concerns about the current detection system for humans and bots. This year alone, I've been permanently banned twice due to being labeled a "bot or automated account" and had to appeal to be unbanned. Therefore, I'm wondering how your system can have such difficulty distinguishing between real people and bots. It's worth noting that I usually lurk during streams and hardly write anything. Could this be why the system always thinks I'm a bot?…

    5 votes

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  4. Entering a phone number either to verify for chat or entering for 2FA, the code won't send.

    5 votes

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  5. FIX THE PHONE VERIFICATION IN ALGERIA please it's been 4 months now

    5 votes

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  6. Subscriptions Management Page, locating the subscription you wish to cancel, and clicking the cog on the upper-right missing option to cancel subscription.

    5 votes

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  7. Im curios because i am trying to get twitch subs and it says i am elligable for subs but every time i try to enter the information it says to retake tax royalty form i am 13 but it wont let me enable subs my twitch account is konrad9fn

    5 votes

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  8. I think there is a bug with twitch that invades accounts and makes them un-follow streamers without their consents. Please fix your website. I am finding out friends of mine are unfollowing without their knowledge and thinks I've stopped streaming. Please and thank you.

    5 votes

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  9. I have 55 followers Which I got in less than 30 days and it says I have 36/50 and every time I get a new follower it doesn’t change

    5 votes

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  10. on my twitch account I can't unfollow and follow games I followed when I tap the heart icon it disappears and don't work I emailed multiple times and did everything the email told me to do an it still broken. It broken on PC , mobile an console twitch app I would either like this bug fixed or just make following unlimited like YouTube pls it been 3 years and it still broken I hope this gets seen by twitch an fixed soon. On everything

    5 votes

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  11. Can't unfollow the Resident Evil 4 (2005) category. Clicking on it directs you to the Resident Evil 4 Remake category which you can follow/unfollow separately.

    5 votes

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  12. Fix the ongoing issue with GIFs in chats. I've spoken with customer support multiple times and they don't care or want to fix anything. Sometimes a GIF works and others it doesn't at all. Again, don't roll out new updates that are broken. Everyone is irritated with this issue and it is across all platforms (PC, mobile, etc). Please make sure stuff is working properly before rolling out new updates. This bug of selective GIFs only being sent is doing nothing but frustrate and enrage the consumers. Please fix your bugs as soon as you can.

    4 votes

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  13. I believe there are some bugs with non-American locale settings while attempting to download the data about your account.

    My setup: Windows 10. Affects both Edge and Firefox.

    Steps to reproduce:
    1. Set the regional date setting in your OS to Poland, for example.
    2. On Twitch, go to Settings > Security > Download your data.
    3. Select custom range from June 1st, 2025 to July 31st, 2025.
    Clicking "Update" causes time format errors to appear in the JavaScript console, and the "Request" button does not become active.

    Changing your Twitch display language to English (US) seems to mess with…

    4 votes

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  14. My friend had his account suspended due to an error by twitch, he got it back but now he hasn't received 2 payouts, can't set up 2 authentication and he has lodged tickets where he only gets automated replies and he can't contact chat as he doesn't have the option too. I have contacted chat 5 times now to find a way that he can contact them. All they say is he has to contact us directly here which he has surprise surprise doesn't work. They will not give an alternative way of him reaching out so basically twitch has…

    4 votes

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  15. It seems that recently Twitch is reject all login attempts from browsers on Linux, giving an "unsupported browser" error during login.

    Tried this using several supported browsers (double and triple checking the versions) on several distros. Same exact browsers/versions work fine on Windows.

    4 votes

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  16. Soy Streamer afiliada hace 3 años y aun mis espectadores no pueden disfrutar la racha de visualización quiero saber como conseguirlo es muy importante este incentivo y al no tenerlo me quitan una herramienta para que mis seguidores se esfuercen por estar en todos los directos, gracias ante mano a la espera de sus comentarios

    4 votes

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  17. Every time i Log in i have to turn off Low Latency, Re set up all dashboards, click threw all announcements, & all the games, the chat preferences.. etc ..
    Please just make settings ACTUALLY SAVE / Lock ..
    Why is there Even multiple Dashboard layout saving options if they don't ACTUALLY save?

    4 votes

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  18. 4 votes

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  19. Estou a 5 dias com esse bug em minha conta, e o suporte da twitch nao consegue solucionar meu problema. Abro live normalmente, porem tanto eu, quanto todos que estao com ip brasileiros, se deparam com tela preta na minha stream e a mensagem Este conteúdo premium não está disponível na sua região. (Erro #1). O suporte resetou meu loguin, disse que em algumas horas iria normalizar, mas ja se foram 5 dias e nada resolvido. No ultimo atendimento ouvi do atendente que nao vao fazer nada. Fiz todos os testes, criei uma conta nova, loguei em minha maquina, fiz…

    4 votes

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  20. As the title says...
    Remove or fix it...
    Why cant I watch whatever from my own account...
    But if I go incognito then I can watch it...

    4 votes

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