The Username Recycling policy has to change.
Yes, I'm aware: per the recycling policy on the website, "Once you have changed your name, the abandoned usernames will be held by Twitch for a minimum of 6 months"
But they're clearly not being recycled. I've been waiting on an old name since the policy was announced, and it had already been changed for at least a year when it was. I had changed it as part of an effort to rebrand some aspects of creation, which has changed directions since then.
Six months is absolutely a reasonable amount of time, but these names are clearly not being recycled. If you're not going to recycle them in a timely manner, please allow us some manner to request old names if available rather than telling us you can't help and we just have to wait when asked.
I've been checking a "time machine" name almost every single day for probably two years now as part of a global name change for my online presence and it still remains unavailable to this day, with zero way to know why. Is it banned? Is it an old partner name? Is it a reserved CurseID name? Who knows. Maybe in four years it'll be free, or maybe it'll just never be recycled!
I completely agree, the recycle program needs a massive overhaul.
There are far to many people waiting on unused usernames that are not released in a timely fashion. I'm going to post this both in an existing request and make a new one. Hoping it some how bumps the issue.
I have been watching two names for years now. One is simply completely inactive with zero information on the profile and has never followed anyone, for years. That account also has never responded to private messages to even suggest someone logged in. **** I'd buy their account name from them if there was anyway I could contact them.
The other has the "Unless you have a time machine." message and may be an old twitch staff, or previous partner, but i have no way of knowing that. Can't they supply some reason to why I can't change to that name?
Such as: "This username is unavailable and is exempt from the recycle program"
Then in the FAQ they can just state the names that fall into this catagory are the old staff, partner.. ect names. So we know we won't get it. Transparancy! And it wouldn't be difficult, Twitch I'm sure already has a list of names it will not release in its database, just tell us why. What is the point behind all the secrecy? This isn't some massive company top secret policy gaining them millions, its the exact opposite. Dead names don't make them money and only cost Twitch storage space.
I would like to suggest that there be way when we go to change our name and it says its "unavailable" for name change, that we can request a flag on it. That it can then be checked for activity and if it is actually inactive within the username recycle programs guidelines it can be put in an upcoming recycle. I'm sure this can be automated, Twitch can see if a name has logged in within six months or a year and if not then flag it, and actually do this, not like right now where inactive names MAY be recycled but probably won't be in any timely manner.
Inactive accounts under threat of recycle don't have to be deleted, you could just append the name with a bunch of random characters incase the owner comes back and you can be sure to send out multiple emails letting them know what is about to happen if they don't log in. Though this would defeat the purpose of clearing up space due to inactive accounts, at least you wouldn't be worried about someone not returning later because their name is gone (their own fault, not Twitch's or the new name owner).
They should also in some way be required to actually use the name. Why are some names taken but are not in use? Is there protection from possible name sellers? (Not that i've ever seen one for Twitch but its common in other areas, such as website urls, mmos usernames, social media handles) What if someone has taken a name and only logs in once a year on that alt account but that account has zero activity, they don't chat or watch any videos? Is that fair or right? Why is that allowed? Shouldn't that name be available for someone who will use it?
The current system suggests that inactive accounts will be recycled but it could take as little as six months or it could take years. We have no way of knowing when that will be or even if the name we want is eligible for recycle. I had a **** of time just getting twitch to tell me if Curse usernames from when Twitch bought Curse and automatically created accounts for them would be eligible to recycle. I was told all those names have already been recycled, but it took multiple emails and explaining on my end as the twitch staff responding just wanted to send me copy paste responses that never addressed my question.
Of course partners/affiliates and old staff names should be exempt from this to avoid possible fraud/impersonation.
I just also entered a case about this. Seems like system is flawed due to how long it takes to get your username changed. We should especially be able to more easily rebrand as partners and affiliates. If we own both accounts or the username has been put into the pool for recycling.
You guys first need to check if the account is active, if isnt then in aprox 1 year from their last log on their account is gone
then you will have to wait 6 months for that username to be recycled, basically the waiting time is 1 year and 6 months in a perfect world
I've been waiting 6 years
Twitch are liars because they don't stick to their policy.
I'm still waiting for my username for over 6 months
Please change this policy or make it easier to reclaim names that are locked up.
Been waiting almost 2 years for the username I want to free up. And for an entire year it has displayed the "Unless you have a time machine" error indicating that it has been put on the list for recycle but still hasn't been.
I would honestly pay actual money to have the username free up at this point because I am getting sick of waiting.
Waiting for almost 3 years for a username - he follows one accoutn (justin) and doesn't seem to do anything in the platform ever since.
Waiting for a username since 3 years now and twitch gives a fuck at it. I wrote 2 emails in 3 years and i only get these standard blah blah response.
Kennedy Warren commented
There are 2 names that i've been waiting for and they have been inactve for over a year now.
Same here. I've been waiting for quite a long time (ever since the blog was posted explaining that this would happen), hoping that the username I want becomes recycled. This has not happened, and I've come to doubt that I will get it or that they recycle any names at all. Please Twitch, our usernames are important to us.
Michael Greening commented
I agree been waiting on a new name for over a year
Its Invis commented
Yeah something has to be done.
I'd give it at least a year before trying to recycle an inactive name, but other than that I agree 100%
I don't mind how Twitch fix it, but 'just keep checking it for a few years' really isn't an acceptable solution.
Very much agreed, especially when they say one thing and do/dont do another. Along with emailing support about it and only ever getting an automated response back that answers nothing,
We need this.
Angel Cayuela commented