Revert the new mobile update
Every time I open the twitch app since the new update I want to die. I'm immediately inundated with a stream that I more than likely don't want to watch with volume on against my will. I can't immediately see who is streaming and find the stream I want to watch without going to a different menu. I can't browse through who is live without closing the stream I'm watching and opening one I don't want to watch and opening a separate menu. I understand you have to justify your jobs by making arbitrary changes so you can show your boss that you did something but this is awful and I can't believe someone actually thought this was a good idea. I genuinely hope that I have a heart attack and die every time I open twitch on mobile now.
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BRUXXUS commented
Every time I open the app, I'm immediately filled with disgust and sadness. I then immediately close the app and open YouTube. This update is actively driving me away from twitch.
It's so disheartening and frustrating that Twitch are completely ignoring the vast, VAST majority of feedback on the layout.
If they're somehow gaining more user engagement from the update, it's surely just from people being confused and trying to find what they're wanting to see. -
GrondagTheBarbarian commented
Others have already explained the problems. This is actively causing me to use twitch less and watch it in a different app whenever possible. Listen to your community.
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caspre24 commented
Totally agree!
When looking for a stream to watch, I want to see my followed channels, what they're streaming, their stream title, the thumbnail and how long they're already streaming. All of this information gives a crucial idea what's happening in the stream and if it will be interesting to me.
With the new changes, first of all the button to open the following list jumps after app start so I'm constantly opening stuff I don't want to.
Then, the list is not ordered consistently, only shows the streamer name and the category.
Especially for categories like "Just Chatting" the stream title is necessary information to get an idea what's going to happen in that stream.
The thumbnail gives an idea what a game that I don't know yet might be about (you can easily differentiate FPS, RTS, Racing, RPG games from a small screenshot).
The current runtime gives an estiamtion how long a stream might still continue and if (depending on topic/content) it's still worth joining an already longrunning stream.Please make the app usable again!!!
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tpoyttio commented
maybe they should have an option to let people choose the new or old UI whatever their preferences are. to me, the old UI is better as I just want to see who I have followed are streaming. the new UI doesn't suit me at all and it put me off considerably using the mobile app. this is almost like a tone deaf update.
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ZachBussey @ TOS.gg commented
It is a very jarring update that does not really work well (buggy!) But it also just tries to fit a square peg in a round hole.
Zach || Subscribe to my Streamer Newsletter https://tos.gg/s
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everrey commented
What is this new update? Did anyone even test this garbage out? Did twitch actually pay someone to create this frustrating abomination? What was wrong with the way it was before? What was this update supposed to accomplish exactly? I want to be able to see the list of people I am following, the game they are playing, organized from most viewers to least viewers. I've been able to do this for years, but now I can't thanks to this new update. If I can't use twitch on my phone like I used to be able to, I am canceling my twitch turbo.
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SelflessScoundrel commented
The new app attempts improvements but ultimately fails in a number of omissions.
1) Continue watching and recommendations on my follow list are gone.
2) The following list is not sort-able in any way which is very disorienting. I'm used to looking for my favorite streams by list of viewers, which is reliable, and also can show me if a particular streamer is "popping off" at any given time.
3) I cannot browse by game categories to find new streamers streaming games I like. I would routinely find new streamers this way.I don't mind the aesthetic changes, but please add back the missing functionality.
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EdTheNerd commented
Absolutely unusable with this new UI. Whoever greenlit this should be fired.
I come to twitch to watch someone I follow for an extended period, not mindlessly scroll through people I don't care about.
You are not tiktok twitch, nor do we want you to be. Give me back thumbnails of live channels I follow. Don't make me open some menu at the top left of my screen, as far of a reach as is possible to tap. Honestly just go back to the old rev, there is nothing worth saving from this.
Somehow you expect this to add revenue. In reality, I'm canceling my Turbo and multiple subs. Mobile firefox has ublock. -
sabrieldier commented
The new UI makes it horrible to navigate especially when several of my friends are streaming. I also don't care about the stories. Practically none of my regular streamers even make content on it. It should be an option if it's something you're interested in otherwise it's a waste of time.
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MaXimumBulge commented
The new UI design is complete ***. There was absolutely nothing wrong with the UI in the first place.
Might as well change your name from "Twitch" to "TwitchTok"
Its so bad that I've uninstalled the app.Please revert to the old UI or at least give us the option to toggle between.
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yes_its_iris commented
Allow me to add: if you take this issue to Support, this is what you get:
"Hi Iris,
We have reviewed your case thoroughly and can confirm that unfortunately, we cannot provide any additional insight to your request outside of what we already provided in the previous responses. As a result, we will be closing the case in this thread. We apologize for any inconvenience this may have caused you.
If you have another question, please feel free to submit a new ticket under the appropriate category on our Help Portal. We would be happy to help out.
Thank you for contacting us, we hope you have a great rest of your day!
Best Regards,
Twitch Support" -
yes_its_iris commented
Please, please, revert to the old format as fast as you can. I until now have been so happy with Twitch, I've never wanted to go anywhere else. Last year I was a top viewer and chatter, and I never realized how much time I spent here because I was enjoying myself.
Today, I find a horrible interface filled with large pics of videos I'm not interested in. Something I don't care about autoplays.
But worst of all, the Home sceen is deliberately blurred all around the central view. It upsets my eyes and gives me an almost instant headache. Where are your ergonomics people??? The eye muscles constantly trying to focus the un-focusable is exhausting and unhealthy. If there are people who LIKE this, then PLEASE make it a choice.
I had fallen in love with Twitch, and have subscribed long-term to several streamers. I don't want to be forced to leave but I cannot stand this.
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MarkRulz commented
I've uninstalled the app, and cancelled Turbo and a whole bunch of subs. The homepage makes no sense to me, the navigation is terrible and autoplay (particularly video) unforgivable. Twitch was how I listened to music. Looks like I need to find more podcasts.
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Leodious commented
The lack of "Continue watching" is an absolute dealbreaker. I will find other options until that returns.
Everything about the update is awful; it's a bad imitation of TikTok, which isn't what anyone wants when using Twitch anyway, and the amateurish solution to most videos being horizontal (because it's not TikTok) is blurring that wastes most of the screen. There's no way to see what the streamers you follow are doing without going to each one individually. You can't watch a video and go do anything else at all. It's a miserable experience in every way. Everything feels much worse, much more difficult, across every metric. I can't imagine anyone thinking this is an improved experience.
I feel sorry for the designers who had to implement this ridiculous, obviously terrible idea given to them by executives who don't understand what the users want and are chasing returns. This is classic capitalist enshittification.
It is all horrible, but "Continue watching" is a must. I am astonished by how terrible this update is. "Grotesque" is the word that comes to mind.
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JMoii_diversityselector commented
made half the app geniunly unusable for no reason
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SpadesCO commented
Twitch app didn't get any proper updates for what feels like a decade, then you do this and it's SO far from what's needed/wanted by anyone who uses the app. I've not seen a company so far out of touch with their user base as Twitch has become.
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itsjelly_live commented
It is ugly, nearly unusable, and honestly an eyesore. Sometimes I just want to check to see who is streaming or check my notifs without getting eyestrain being thrown face first into a stream. Also, if someone has epilepsy and a stream with flashing lights auto plays as they open the app they could literally die. Also its ugly and annoying. Put it back and fix the actual issues
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immortalzealot17 commented
The update is terrible. It feels like Amazon is out of touch with its user base. It’s trying too hard to be hip and trendy while ignoring what people actually want.
If you’re mad like me, you should let them know by giving the app a one star review -
ZekRocksteady commented
The entirety of the change is nothing but a step back. The user experience is somehow WORSE in EVERY regard, like did the UI team make these decisions or did some old yuppie on a board who hasn't touched a mobile app since 2000 make these decisions? Cuz either grandpa needs to ******* retire or the UI team is clearly some middle schoolers you've hired off fiver.
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KungFuCuddles commented
I uninstalled, the new app is awful. They had 2 months of feedback on the original thread (comments are closed now) telling them it's awful. So they rolled it out anyway...