Twitch, fix this issues please.. VOD are unwatchable…

must be real nice to be a twitch engineer making 6 figures spending all your time working on adblock prevention measures while ignoring issues the community has been complaining about for years like this...

for goodness' sake twitch please make this app as good as twitchy was or let them do it again

I talked with twitch and Amazon. They gave me some ********* excuse about its apple. I work for Apple. Has nothing to do with apple. Then they came back with, we don’t have a fix…..

I thought they finally fixed this because for about two weeks I didn't have the issue but I watched a VOD last night and got the black screen every 30 seconds. Had to shut it off because it was unwatchable. This has been going on for over a year now.

Need fix.

Complicated workaround for this issue: use the twitch VOD/clip downloader by user lay295 on github, download the entirety of the VOD you want to watch, and host it on a local plex server to stream to your AppleTV. This is far from simple and requires significant effort to set up, but it's worked great for me and plays back without issues since I already have a plex server and a lot of HDD space. Hopefully this is useful for others too.

Please fix

How is this still an issue after 6 months? I just canceled my Turbo since the Apple TV app is the main way I watch Twitch and VODs are unwatchable in this state.

Needs fixing. Been like this for months

Been like this for months leaving bad reviews on TV App as well.

The fact that this has been going on for so long and no bugfix is absurd. People pay for this, including me, and not being able to watch not-live content is deplorable.

At this point I'm pretty sure Amazon is leaving this broke on purpose

Build 12.3.1 black screen after 2 minutes.

also i’m just realizing this thread is for mobile, not the apple tv app. sorry, moving to the correct thread.

yeah…the app always defaults to auto and changing it from auto to 1080 to auto again doesn’t change anything.

This is not a solution. I got black screen after 1 minute. 👇🏻

I have a solution - I had the issue, but the solution for me was to set the quality setting from 1080p to "auto", then the screen dont go to black anymore.. it is weird but it fixed it straight away, else i also had black screen after 1 maybe 2 min constantly, but now in "auto quality mode" it just works.

I submitted a ticket on this yesterday and received a nearly instant response from a tech support person.

Unfortunately they hadn't read the ticket and the response was about some problem with video playback in the firefox browser which I don't even use, not the tvOS problem I reported.

I submitted this ticket 4 months ago (147 days ago to be exact). Not only has the issue not been fixed but has yet to even be ACKNOWLEDGED by Twitch staff on this forum. Since December 2023 I’ve switched to watching streams on YouTube and Kick, two streaming services with functioning apps.

To anyone who reads this in the future:

1) I’m sure this issue has still not been acknowledged by Twitch staff

2) I’m really sure the issue still has not been fixed

3) The Twitch staff overseeing the UserVoice forum are completely incompetent and should’ve been first in line for Twitch’s last workforce rationalization.