Remove the feature that unfollows banned users.
On 03NOV21, it was revealed that banning a user from a chat will now unfollow them from the stream.
This does NOTHING to manage harassment and gives people one last "AH HA!" when they literally just follow the stream again and either activate the alert or appear in the event list.
"Oh, nice my mod just banned a user with a username STREAMERISBADWORD123!"
Now they all instantly follow again, and streamers event list is littered with it or their alerts are activating.
This is an absurd feature that contributes nothing to chat management and in fact makes it possibly WORSE. This says NOTHING though about joke bans which are very common on the website or accidental bans.
I can live with losing joke bans, they aren't often employed so losing them is not a chief concern. HOWEVER, accidental bans DO happen and it's ridiculous that anybody would have a long-term negative impact because of that.
"Just don't accidentally ban people, 4head."
Yes, while I ban troll123 through troll999 during a live stream and active chat, it seems Twitch thinks it is just so far out of the realm of possibility that somebody might accidentally get mixed up in the crossfire? No, it happens all the time especially in larger channels.
One way you could introduce it is if it only happens when the streamer is the one to bans them. The streamer could even just hit the ban button again after a mod does it to seal the deal.
HOWEVER, what if a streamer accidentally clicks and bans a long-time moderator and viewer? They're the only ones who can actually ban mods so now mods are in the crossfire.
If you claim none of these things happen, you haven't been using Twitch long enough.
This new feature not only helps nobody, it makes things actively worse.
While working to curb followbot abuse, a product feature was inadvertently released early. As a result, accounts that were banned in a channel were automatically removed as a follower. We’ve rolled back this change and bans should now be functioning as expected.
We’ve heard your feedback about this change and the final product should address many concerns raised. We’re continuing to build, and we’ll let you know what is happening when we’re ready to launch.
please reverse your decision on this twitch!
its not unheard of for mods to go rouge and they shouldnt have this kind of power to remove follows and COMPLETELY destroy a channel!
theres already ways for the channel owner to remove followers (blocking) if they want
The benefit of this feature are really really few, and can be bypassed easily by the user that will probably do it anyway in most of these "few cases" (i.e troll account name, troll raid...) since the user would use throw away account in these examples.
Meanwhile the issue that it bring are a lot more heavy and numerous, from loss of viewcount to "too harsh" punishment, loss of entertainment (i.e streamers that has a persona that revolve around baning people) to litterarly attacks/misuse of power from potential rogue mods in any way. (which would bring a bigger impact not only on a viewer, but even on the streamer Data at this point).
So no, that is clearly not a well thought out idea from someone that didn't calculated everything that could go wrong with it.
The least Twitch can do is not make this automatic at all, and instead just propose this as an optional feature in the streamer dashboard option.
If any Twitch Staff is reading this, and Twitch still roll out this feature without taking time to have a second thought about it, you won't be able to say the comunity didn't try to warn you before sh#t hit the fan.
By no means am I an avid streamers follower/chatter and stan random content creators, but I do follow a lot of people and for sure I know a famous streamer that deliberately bans his followers just for the laughs, mister "H.A." youtube is filled with compilations where he is clearly toxic to his chat with straight face thinking he is funny disrespecting the people who put food on his table and made him who he is.
So i'm absolutely voting yes on the matter, issues can be resolved later, or not. If you get banned u probably deserved it so don't be a d**khead crybaby and take ur repercutions.
As for the poor mods who will allegedly get hundreds of new alerts, well that's the work you gotta do in order to keep the status, most people want mod because they feel superior to regular viewers and do jack s**t >
I can't edit the post anymore and people have brought up many good points in the comments but I want to make sure to add...
However many mods you have is however many points of attack there are for somebody to remove your entire following list. If any one of those mods lose access to their account, you now have 0 followers. You might have as secure of an account as possible but whose to say all your mods do?
What if you get in an argument with a mod and they decide to extract revenge? Goodbye to all of your followers. Bans can be reversed but you can't get them all to follow you again. Not easily anyways.
This feature does not protect you. At no point in your Twitch career have you casually looked at your follower list. If it bothers you that they follow you, the tools are already there.
This feature needs to go away, Twitch.
Many streamers and mods joke ban for a moment or a minute. Please at least add some delay to the unfollow - an hour or a day for example.
Terrible idea. This makes no sense.
Absolutely pointless change, its like someone at the office wants to pretend they're doing work to "reduce toxicity" but this does nothing at all, if someone wants to attack a streamer, they'll make 7 different accounts and attack a streamer, this just messes with people's follows if they're accidentally banned or was trolled by a mod etc.
This is terrible, lots of people care about about their follow time and people get accidentally banned all the time, same with joke bans as many mods will not be aware that bans unfollow too.
There's already the blocking functionality to remove someones follow and block them from refollowing there's absolutely no need to add that to /ban too.
100% agree on the feature being optional rather than always on.
I would suggest there be a "Time Delay" before an Aged follower is bumped off the following list if banned from chat.
If a user has been following for more than a day, then delay processing Until the chat ban has been in force for an amount of time chosen by the streamer so that a mod misclick of the 'Ban' icon can be Undone within a period of time, and the follower will not be removed.
This will also discourage a banned user from immediately "refollowing"; as a delay of 12-24 hours before the follow is bumped means that the banned chatter is less likely to still be online and in the channel at the time follow is automatically removed.
For accidental bans it could work if the follow removal were to be reversed on unban (restoring the same follow age, since that is important to many, which of course is probably not as simple as creating a new follow).
Of course this automatic refollow would be awkward if the user is unbanned after a long time and is suddenly a follower again without expecting it, so maybe only do that when the unban happens within a certain timeframe (hours?), since accidental bans wouldn't usually last very long anyway.
If they had added a toggle for creators to turn it on/off like the phone/email verification chat this wouldn't be so much of an issue. but currently it's terrible.
Lots of channels ban for fun, be it by the streamer interacting or even channel points rewards, now it will remove the follow age that many people cherish and bad actors can refollow instantly.
Make it possible for creators to turn it on/off, and at that point also make the unfollow permanent for people that want to use it as currently it's pointless
So just have it where the person who is banned can't refollow unless the ban is lifted. Have them unable to even view the channel.
Twitch now removes follow from the users after ban, and that's not a good behaviour.
I understand this change may be usefull against haters/trolls/bots but some streams they might ban/unban their users as joke or even missclick, and is not good losing their follow/followage.
And considering Twitch even has a unban feature, it makes no sense at all removing follow from long date viewers.
My suggestion is to only remove follows from accounts with less than 1 week of followage. I think that's enough to deal with trolls, haters and bots.