Fix the constant disconnecting of chat.
Getting a constant "Welcome to the chat room" message and not being able to interact with my chat as well as any other streamers is getting old. This issue has been around for 7 years at the least. It should be fixed by now

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Focdem commented
I deactivated my Thread Protection from NordVPN and worked properly.
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multi987 commented
Make that nine years. plz Twitch fix chat.
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Magaso242 commented
Okay seriously, this is weird. I unplugged bot the router AND the modem once cause my friend told me it was the ISP and that helped, once. I've tried it again and it's not working. I dunno what's going on, but it's a fix that needs to happen sooner than later. Tired of missing out on chats.
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Angry_By_Default commented
it started happening to me too like 3-4 days ago, i tried clearing cookies/cache on chrome, tried incognito, tried firefox, tried chatterino but it happens on all of them, every ~10 minutes
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jennykim5 commented
i have integrated twitch on my local website https://upgrademystatus.com/ and am also facing this issue on my chat box welcome message shows many time that may creating disturbance during live stream i have also used vpn but didn't resolved.
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Castinar commented
Definitely NOT an ISP issue. I get this issue on my main computer, but not my laptop --- with both connected to the same twitch stream at the same time. (Watching a stream on my main desktop (hardwired) computer, got tired of the constant spam, so fired up the same stream on laptop -- no welcome spam there. Been happening on and off for a while now, usually only bothers me when I'm streaming, as I'm worried I miss viewer's chat.
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WeebLordAlex commented
Twitch is never gonna fix this LUL
VPN or not, adblocker or not, I still get the stupid "Welcome to the chat room!" message over and over again since it disconnects constantly. -
Nelsing commented
This happens to me as well, but only on the small streamers. Is it twitch just not giving them enough resources so this keeps happening ? I thought it was just some automated message until i saw the streamers chat on the stream displaying messages that were not showing up in my chat and i had to refresh the page for chat to work until the next "Welcome to the chat room!" message appeared and F-ed the chat up again.
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Tritoneko commented
I should post my small update to this as of course it should still be a Twitch issue, but I mostly found it to be an issue with regards to NordVPN and have already talked with them about it and they are 'working on something' x).
As far as I've come to understand from other forums and such it only seems to happen with Nord and not the other VPN services so it must be a way Nord connects with Twitch and vise-versa.If it is happening to you without a VPN it might be a firewall issue?
Additionally, I've noticed it doesn't happen most of the time when people are chatting in a room/stream, it usually only happens with long times of no chatters.
Therefore, at least from my perspective it had to be some type of refreshing issue / connection issue. But as I mentioned it doesn't happen for me anymore since I turn off my VPN most times when I stream now or watch other's streams.
Which yeah sucks and defeats the purpose, so I hope a fix is made soon (at least through my Nord VPN issue). -
escapepods commented
This isn't a router or ISP issue. This happens to me on nearly every channel I visit, regardless of the Internet connection or browser used. For me, this has been a thing for over a year now. I've done exhaustive troubleshooting to try and fix the issue.
I've used different browsers, no extensions, different routers, different ISP providers, different machines, phone and computer, and nothing changes the issue. I formatted and reinstalled both Windows 10 and macOS on two different machines and went to a friend's house to use their internet. The issue persisted.
I ditched my old ISP and got a new one, issue still persists. I bought a new modem/router, no change.
This happens even when I'm not chatting. I'll just be sitting in my own channel chat, not streaming, just to see what happens and I'll come back to endless "Welcome to the Chat Room!" messages.
In the meantime, I can use Chatterino. I have no issues there and can chat seamlessly without interruption or just lurk and chill without disconnect issues. The overall Twitch experience over the past few years have been really difficult to vibe with. It's sad and depressing, especially for those of us who spend a lot of time here making friends and building communities.
Please look into this and find the solution. It would improve quality of life for many people. The blanket "it's your ISP" and "you were spamming" responses saying nothing more than "we're not listening" and "we don't care."
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dillangomez commented
im getting it now and it really ******* me off cause im getting ads with it and its not constant but still it is ******* me OFF
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IndigoMyst00 commented
It is not the ISP. I went from Cable via coax to a different provider with fiber, and I still have it.
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AceRampage99 commented
Folks tell your ISP to send a tec out and test your signal strength. After years of the issue, once he found I had TOO MUCH signal come from the pole and fixed it, I never had the problem again.
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mongosinsane commented
I have this issue and it is a twitch issue or hardware issue not an ISP like some say. Other people on my exact router etc. don't have this issue but I do. It doesn't do it on my phone, only my computer.
I am not sure if it is a browser, browser extension, etc. I figured this would have been found as a fix by now since its client sided.
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MrPure420 commented
Most people here have no idea what they are talking about.. It's not even twitch's problem. it's involved with ur ISP. (internet provider)
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IndigoMyst00 commented
I have this issue as well. I have it regardless of Auto host settings, VPN usage, and ISP providers (recently switched).
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Gonzo_o0 commented
Started happenning around Sept. 2021.
- No VPN
- Auto-Host On.
- Twitch chat displays the issue when I'm streaming/watching but does not occur on 3rd party linked chat software.Edit:
- Issue still occurs with Auto-Host turned off. -
KroneBonez commented
I am also getting this issue for both my chat while streaming and while watching others.
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xxchaoschampionxx commented
I've found while using SurfShark if I connect to the VPN after setting up a stream or setting it up while connected and just restarting the connection while the browser is open I don't get continued messages. Not sure if this helps.
Also if someone could explain this to me I'm sure this could help someone too.https://libredd.it/r/uBlockOrigin/comments/p5bhm8/how_to_remove_automated_welcome_to_the_chat_room/
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Kuji_HD commented
has there been a fix for this? is it a router issue?