Disable whispers from chat-banned users
I frequent a twitch channel that has been harassed by a troll persistently for the past 2-3 months. This troll has been evading chat bans by creating multiple accounts.
Recently, when the troll is banned from the chat, he's begun to use the tactic of whispering to other people in the chat room in order to harass them...some of these viewers are even foolish enough to pass on insults from the troll to the broadcaster.
The channel regulars know better than to respond to this troll, and ignore him, but the fact that the troll can still whisper other viewers is especially problematic when new viewers arrive to the channel, because they do not understand that this user is a troll yet. They frequently become targets for the troll, and the chat has to put up with new users asking why this troll is whispering offensive stuff to them, and asking them to pass it along to the broadcaster.
Before whispering was implemented, such harassment wouldn't have been possible from a chat-banned troll, but now it's a thing. If a troll is banned from a chat room, he shouldn't be allowed to whisper anyone else currently in that room.
I don't mean banning a chat-banned user from whispering anybody at all (although that wouldn't be such a bad idea either), but at least prevent him from whispering other chat members while they're in that chat room.
Whispers should be disabled from chat-banned users only after they have been told why they were banned/length of ban, been given at least two chances to appeal this and the appeal has been heard and a decision reached. Streamers could have certain times they will announce that mods will allow whispers from banned users in case any want to ask to be let back in.
I was recently banned from a chat and I don't know why. Trying to do the right thing I attempted to contact the creator to obtain clarification, but the whisper was not permitted from strangers.
I understand trolls, but I strongly feel that at least a reason should be given if you are banned or at least a channel to go to for understanding why the ban was issued.
It's already disabled, I was unfairly banned from a channel and I can't whisper people in that chat
I think this is brilliant. If someone is banned from a room, they should be banned from the room entirely, chatting publicly or privately. I personally have banned some people who then continued to harass my regulars and mods with whispers. It is very irritating to everyone and drives viewers away.