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Moderation

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40 results found

  1. Некоторые пользователи получают несколько банов на каналах и, при заполнении формы на разблокировку пишут текст, который невожможно пересмотреть в случае, если пользователю отказали в разблокировке, или же её утвердили. Было бы полезно для модераторов понимать историю данных запросов и тексты. Пример очень простой: запрос на разблокировку "Все все пидоры" - модератор отклоняет. Пользователь пишет письмо о том, что он попросил нормально, а злой модератор отклонил потому. что %выдуманнаяпричинаимя%. В данном случае возникает спорная ситуация, которую невозможно разрешить. Было бы очень хорошо, если бы данная история появилась. Спасибо.

    2 votes

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    0 comments  ·  Other  ·  Admin →
  2. Recently, I found myself barred from a channel following a comment I made about a competing Streamer. Although my remark had a slightly negative tone, I promptly followed up with an apology.
    Despite this, the exact reason for my ban remains a mystery, leading me to believe that the process of banning may be more subjective than desired.
    Consequently, I am advocating for a more structured and transparent banning system. In the current scenario, the criteria for banning vary significantly from one Streamer to the next, causing confusion among viewers.
    What if we could introduce a table or matrix system,…

    2 votes

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    0 comments  ·  Other  ·  Admin →
  3. It seems that there are no banned words in the ban appeals so banned users are saying some very nasty things to streamers using the ban appeals to get around banned words in the chat. The streamer I mod for being a female is getting some really disgusting and disturbing things said to her in the ban appeals because of this.

    2 votes

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    0 comments  ·  Other  ·  Admin →
  4. As a feature request, Allow MODs to see & moderate created clips, currently only available to channel editors. and account owners.

    My suggestion allow MODs to 1) see all channel clips for channel they moderate for 2) edit clip titles 3) "Disable" a clip making it Private, non viewable or indexable on internet. Then keep Delete function for Editors & channel owners.

    With this I'd also suggest adding a Clips API endpoint so a person or 3rd party service could generate a CSV file of all clips on a channel. This should also be accessible to MODs & Channel owners…

    2 votes

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    0 comments  ·  Other  ·  Admin →
  5. There are several compelling reasons why Twitch should reinstate Polish-language customer support:

    Language Accessibility: Providing support in a user's native language greatly enhances their experience. Many Polish users may not be fluent in English, and having support in their native language ensures clearer communication and problem resolution.
    Cultural Understanding: Localized support teams understand cultural nuances and regional trends, leading to more empathetic and relevant responses. This helps Twitch build a stronger community among Polish users.
    Growing Polish User Base: Poland has a significant and growing number of Twitch users and streamers. Offering support in Polish is a reflection of Twitch's…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  6. Я продолжительное время был редактором на одном канале, с недавних пор я модератор. Будучи им я ожидал разширение своих возможностей, а не их урезание. Я обнаружил что модераторы не могут настраивать канал. Что весьма прискорбно, ибо так было очень удобно изменять категорию или название стрима. Мое предложение таково: дать возможность модераторам как и редакторам настраивать канал или же дать возможность иметь эти роли одновременно.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  7. A stream should not be stuck on "Interal Error" when trying to report a stream for being anti-LGBTQIA+, discriminating, stigmatizing, being racist, being violent, so on and so forth.

    I am unable to report a streamer for being extremely transphobic and anti-LGBTQIA+, I have reported some of her mods and have gotten one banned already along with a few chatters.

    The report function is so annoying to use after typing up about 4 to 5 paragraphs to the point where clicking "Report" and not being able to successfully report the stream because it says "Internal Error"

    Do Twitch Staff applications…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  8. I decided to load up twitch to find something/someone to watch. Upon loading the Twitch.tv homepage I'm blasted with a stream at the top where you essentially get the stream play without loading into that person specifically. Anyway the point is that this specific person is just continuously non stop swearing with constant F*, C* and all sorts before going on to rip into disabled people. Luckily I didn't have it loaded on the television with any kids in the room. I don't blame the streamer for their content more so twitch for putting this sort of content…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  9. we need mod protection from the streamer before twitch takes action. false reporting to twitch is a big issue and viewers and bots alike dont like when a mod does something so they report them direct to twitch.... that should be screened by the streamer before twitch and make it up to the streamer to forward the report to twitch

    1 vote

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    1 comment  ·  Other  ·  Admin →
  10. Allow streamers To send Recorded streams to the devs or the mods for their defense against wrongful reporting from non- streamers looking to cause problems.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  11. It would be ideal if Twitch set a tax, a fine for people who get banned that varies based on the ban. Each ban level is assigned a monetary value that the streamer must pay. I think this allows Twitch to ensure a cleaner platform and reduce bans

    1 vote

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    1 comment  ·  Other  ·  Admin →
  12. The premise is simple: If someone is getting banned on the Twitch platform 5, 6, even 7 times within the span of 1 year for violating the Twitch Terms of Service, regardless of their partner or non-partner status, that user is a liability to the safety and integrity of the Twitch platform, brand, and image.

    Under a new "3 strikes, you're out" permanent ban system, all users, regardless of partner or non-partner status, are equally given up to three (3) account bans within a span of three (3) years, at which time that user will receive a permanent ban from…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  13. That's to say: Sometimes streamers censor illogical words like "shield" and "spoiler", or even more and more illogical words, and to the person sending the message it doesn't show it replaced with "***", which leads to some communication issues.

    Solution: have it show replaced for the sender as well, maybe even inform them which word it is (in case it was not a globally blacklisted word for obvious reasons). Or allow viewers to disable the censorship overall on their side if they want, just like how we have chat filters.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  14. Please go back to moderators being able to block users from appearing in their own chat, with the option to <click to show>.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  15. EN: Hello, you should do an audit on the Twitch France moderation team. Rumors are flying all over the Discord servers about possible channel migrations to other platforms. Streamers are starting to poll their audience on the subject; and not the least since this brews an average of 5000 viewers per stream. The reasons that often come up are: the shares taken by Twitch on each sub; low quality of dialogue between streamers and Twitch France; the quality of moderation responsible for sanctioning streamers, clearly oriented and less and less objective.
    FR: Bonjour, vous devriez faire un audit sur l'équipe…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  16. ive recently been harrassed for being transgender ..this is the 5th time and its only getting worse.. got bot raided..found a way around that...very mean comments and hate talk ..took care of that.. they always also come in twos..everytime its two people.. but this time i was being harrased through the user names.. by them spoofing my channel points pop ups.. by making obsene names ..so i recommend figuring out what can be done for making names..
    an example was..{stupidtransfakerusuk} constantly.. i dont let it get to me i have lovley mods and i kinda laugh at it but fixing…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  17. There should be a limit of three Mods on live streaming not twelve. Makes the viewers chat less to the streamer. Sometimes makes the moderator bully the viewer without the streamer knowing. There should be less Mods on stream. Enough communication between the viewer and the streamer.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  18. I think having a Twitch staff member, or a "police presence", present during partnered stream would help mitigate some of the misbehavior coming from both the streamer and viewers at times.

    I think having a Twitch staff member present would drastically help resolve issues and correct problematic behavior faster and more efficiently. It would also cut down on the responsibility being solely placed on the streamer/viewer to collect evidence/write a report (that they may not be able to do because it is often made difficult due to how the report feature currently functions, because of a language barrier, or fear…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  19. A big trend with peoples responses to streamers or users being moderated is the ‘unfairness’ of decisions made and the comparison to other situations while not being aware of the reason for the decisions made.

    Suggestion: Create a central, public page, this can be searchable by userid, username (partial/full), message content (p/f). This allows you to find streamers, users, botnets, repeat offenders and provides you a page of the content that caused them to be flagged for moderation + their chat logs.

    The details page should show the escalation stage of punishment that users were hit by, thus transparently explaining…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  20. It would be important for those of us who use this medium to share, know and interact with those who broadcast live or with whom we communicate, the moderators are also controlled. Today a moderator banned me and removed from the chat just for fun and it's annoying. I mean, can a moderator delete contacts and I don't know about it and control it? There should be a method to avoid these bad times and thus prevent one from losing interest in the system as well as followers. There should be a mechanism to report them and take away their…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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