Many times when I have reached to support, the twitter support, email support, and live chat support will give me 3 different responses, sometimes helpful, sometimes not. There seems to be little quality control options and a severe lack of consistency. I would love to see a report button or escalate option for when serious issues arise and the response isn't appropriate. For example I recently reported that several parts of my creator dashboard was non-reponsive and some parts missing entirely. I confirmed that this wasn't an update and something was wrong and when I reached out the response was to send me the help page for the feature that disappeared, and one for a feature that was unresponsive. When I attempted to explain that I understood what the feature was, but the issue was that it was broken in my dashboard, they closed the ticket and said they couldn't help me any more than sending the help page link. I would find it helpful to have had a report or escalate option in that situation, as an issue such as the creator dashboard breaking is fairly significant and when support closes a ticket or responds unprofessionally, there doesn't seem to be any quality control reporting options. I feel like not only would this help to unify the support teams on each platform, but also help users feel more heard, and help notify Twitch when their representation isn't adhering to their standards.