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How can we improve the customer experience on Twitch?

Customer Experience: Email Support

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There was a network error. Please try again. (Error #2000)

My anti-tracking software blocks trackers. The specific advertising trackers from video-edge-b97fc0.sea02.abs.hls.ttvnw.net cause my stream to freeze then turn black with the massage "There was a network error. Please try again. (Error #2000)". Now this is an advertising tracker and not an essential tracker so it should not be critical to use for the webpage to function correctly. Though that does seem to be the case.

So an advertising tracker, not an essential tracker, breaks the webpage functionality. This does not happen to any other website I have ever used. Only on Twitch. This issue has persisted for years. This should be fixed so that an advertising tracker that is blocked does not break webpage functionality.
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elevenno shared this idea  ·   ·  Report…  ·  Admin →
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  • r0rw commented  ·   ·  Report

    I turn my ad blockers off on twitch but their new system allows 3rd parties to redirect to their own URLs (which are random) and crashes my feeds if I even have an ad blocker on my browser. At this point I can't watch anything I'm not subbed to and I'm less and less inclined to give them a dollar. It's been a fun ride, but uninstalling my ad blockers is not an option, so... shame.