Help
Actually helping users instead of using bots to post nonsense text.
I had a stream streak reset for no reason when I submitted it for help i got the response :
Hello shygryf,
"I understand that you're having issues with your watch streak.
In an effort to improve existing features and to test new functionality on our platform, we will occasionally run experiments with a small percentage of our users.
If you were a user in the experiment, we welcome you to provide any feedback on your experience via our UserVoice forum.
Please let your opinions, thoughts, and suggestions be heard so that we may continue to improve Twitch, together!
Many thanks,"
When I replied that I wasn't part of an experiment, I got:
"Hi shygryf,
Thank you so much for your patience.
We have reviewed your case thoroughly and can confirm that unfortunately, we cannot provide any additional insight to your request outside of what we already provided in the previous responses. As a result, we will be closing the case in this thread. We apologize for any inconvenience this may have caused you.
If you have another question, please feel free to submit a new ticket under the appropriate category on our Help Portal. We would be happy to help out.
Thank you for contacting us, we hope you have a great rest of your day!
Best Regards,"