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Purchase Management

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Purchase Management

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35 results found

  1. I set all my subscriptions to not renew automatically. When a subscription expires, I receive a notification by e-mail. However, since I read my e-mail in plain text (as it was meant from the beginning), I can not determine from the content of the plain text part, which sub has just expired.

    The mail is sent in Dutch. Why? I don't know. I never asked for Twitch mails to be localized. Anyway, it reads:

    "Bedankt dat u ons een kans heeft gegeven. Deze e-mail bevestigt dat uw abonnement op Tier 1 - 3 Month Subscription - NL is verlopen."

    It…

    3 votes

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  2. Ensure payments to streamers are as efficient as possible; some streamers (such as one I follow "Cri_exe") rely on this income to support themselves. It's not only unreasonable but unfair to delay payments unnecessarily to streamers. At least reduce the wait time from a month to a few weeks or even days depending on if the streamer relies on it, etc. Perhaps have it as an option they can select to declare if they are heavily reliant on it, etc.

    2 votes

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  3. Dear Twitch Team,

    As a content creator and partner on two other platforms, I want to express that I still greatly prefer Twitch. One of the most appealing aspects of those other platforms is the ability to receive weekly payouts. I’d like to respectfully suggest that Twitch consider offering an option for partners to receive payments on a weekly or biweekly basis.

    I believe that adding this flexibility would not only reinforce the value and importance of being a Twitch Partner—like it used to be—but would also serve as motivation for Affiliates to grow their communities and aim for that…

    2 votes

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  4. Hi

    For some reason your Payment Processor is not letting me resub, sub or buy bits for the past 2 weeks and i have funds in my account and its really frustrating. I honestly believe there's a bug or your adding a Payment Processor. Please if possible make a announcement or something if there's something wrong with anything like a glitch for example and how long will it takes to fix the problem.

    2 votes

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  5. Hi everyone. How are you? I am not feeling well as yesterday I go with my father to my grandfather house and saw that he are involved in Alzheimer disease . At that moment, I felt very sad but I controlled my emotions. I want to provide home care services to my grandfather. What factors should I can check before select home care services?

    2 votes

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  6. Recently, I have started working on my website and looking for help with SEO backlinks to improve my website's ranking. I understand that backlinks are important for increasing visibility, but I do not know how to get high-quality ones from trusted websites. Can someone explain how I can get good backlinks? Thank you very much.

    2 votes

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  7. Hello! I am thinking about changing the look of my walls and want to know more about wallpapers. I have heard that wallpapers make room beautiful, adding color, patterns, or even textures that paint can’t. But I’m not sure where to start. Are there different types of wallpaper, and how do I choose the right one?

    2 votes

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  8. Hello guys, I have been having issue with my payout since Jan 2024.
    My payments are on hold and i have sent dozen emails and chats for the past 7 months with no responses to my solution even contacted tipalti and they said twitch support has to clear the case from their side first!!

    please anyone from twitch look at this..

    2 votes

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  9. On/off for story’s

    2 votes

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  10. I hate it when i donate to someone only to find out later they were cheating. Fraud and theft. Please make cheaters return all money.

    2 votes

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  11. Include the channel name on the invoice sent when subs are gifted.

    2 votes

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  12. I've no idea why we have to pay more for low performance. here's 2 examples.
    Twitch doing 2 experiments, 1st Direct cheers and 2nd elevated chat.
    If I cheer $1 on a streamer, I can give 3 users to (temp) emotes. BUT If I cheer with $5, there's only 10 users going to get it.
    $1 = 3, $5 = 10, $10 = 15, $50 = 20, $100 = 30 users.
    If I want to give more emotes, I have to pay $1 a lot lol ($1x10 = same as $100)
    2nd elevated chat is also worst :(
    here's Amount…

    2 votes

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  13. Its great that you have decreased price for subscription given our weak currency. Now the issue is, only way to pay for subscription is through credit card. It would be great i am able to pay through a local payment service since everyone uses them here. These services are handled by pretty big corpos so they would be very much accomodating towards twitch if you guys contact them.

    2 votes

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  14. I am often not sure how often i subscribe to a channel and also forget to subscribe again. i would prefer to support a channel based on the time i watched the content of it. so for example i would like to donate a previous set amount of money after watching X hours of content of the creator. this could happen automatically or with a notification in the player window ("you already watched 10 hours of "X", do you want to donate your defined gift?"). with this it would be easier for me to distribute my support to different creators…

    1 vote

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  15. Twitch should be more understanding and open with creators in regards to changes in payment information (I.e. changing where you receive the money). If someone changes banks, online banking sites, etc. Twitch should not jump to the conclusion that their is fraud or mischievous conduct. Instead, they should contact the creator/streamer to confirm said payment info change. This will reduce confusion, wrong ideas, etc. and also help streamers with a “quality of life” improvement.

    1 vote

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