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Purchase Management

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Purchase Management

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124 results found

  1. Vietnamese people usually use domestic debit cards like Vietcombank, BIDV, etc or E-wallets like Momo.vn, but Twitch only supports PayPal and credit/debit cards which are not popular or fully supported in the country. Implementing commonly used purchasing methods in Vietnam would help us get a better experience to enjoy the platform.

    17 votes

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  2. During checkout twitch states that it may use a saved payment information for reoccurring bills, but there is consent or even mention that the current one time payment method will be stored long term. (Beside record keeping which is not the full payment information, even the linked privacy notice does not mention, which would also be against GDPR as it forbids bundled consent with general terms)

    This is against GDPR Article 6(1)(b) and Article 6(1)(F).
    EDPB clearly states that for the optional storage of credit card data to facilitate future purchases, the only valid legal basis is explicit consent under…

    2 votes

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  3. It seems Indian's subscribing or subgifting to any account is considered Foreign Remittance of money and triggers specific tax rules beyond certain amount.

    While it may not matter for most. Wondering if there are enough individuals from india spending money on Twitch to be able to request Twitch to think about making a Local Indian presence so such payment can avoid foreign remittance tag all together.

    2 votes

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  4. Ensure payments to streamers are as efficient as possible; some streamers (such as one I follow "Cri_exe") rely on this income to support themselves. It's not only unreasonable but unfair to delay payments unnecessarily to streamers. At least reduce the wait time from a month to a few weeks or even days depending on if the streamer relies on it, etc. Perhaps have it as an option they can select to declare if they are heavily reliant on it, etc.

    2 votes

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  5. Currently, on the "Wallet" page, you can see "Saved Payment Methods" (with an 's') which implies plural. However, it only allows you to save a single payment method.

    I would like to use a different credit card for my renewing subscriptions (eg: turbo) from when I buy bits or gifted subs (it's due to having different cash back policies on both cards regarding pre-authorized payments).

    I would be fine having only 1 card saved for my reccuring payments, and auto-filling my other card every time I make a one-time purchase, but it doesn't work that way and the one-time payment…

    2 votes

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    0 comments  ·  Wallet  ·  Admin →
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  6. Some of us would find it easier to manage our subscriptions if there were a line on each active subscription showing what out current renewal frequency is, ie: month, 3 months, 6 months.

    3 votes

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  7. Have the ability like TikTok, instead of cashing out your revenue, you should be able to use it to gift subs to other channels & bits to other channels to support other people.

    I think this would be a great migration because some people may want to support other people instead of receiving their payout on twitch.

    3 votes

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  8. Add payment and linking of debit and credit cards for the country of Venezuela, as well as for other countries, as an additional payment method, because in the country of Venezuela only payment is made through "Xsolla", and I want to link the card to my account.

    For years "Xsolla" has not been available in the country of Venezuela. Now in the country of Venezuela there are payment methods in foreign currency, both in USD and EUR on debit and credit cards.

    153 votes

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    53 comments  ·  Other  ·  Admin →
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  9. I received an email that a sub was renewing soon.
    It is July 22nd. The email is reminding me that it will renew...

    August 21st.

    This email was essentially useless.
    The timing needs to be adjusted to appear a week before a renew, not right after it already renewed.

    I have no way to request a refund and due to a financial situation, I am trimming some extra purchases at the moment.

    3 votes

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  10. Auto renew doesn't work sincetokenisation is required for any subscriptions in my country because of regulations.
    I'm not sure how you can't add this basic feature for years.
    Amazon already uses it so why not twitch?

    2 votes

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  11. Dear Twitch Team,

    As a content creator and partner on two other platforms, I want to express that I still greatly prefer Twitch. One of the most appealing aspects of those other platforms is the ability to receive weekly payouts. I’d like to respectfully suggest that Twitch consider offering an option for partners to receive payments on a weekly or biweekly basis.

    I believe that adding this flexibility would not only reinforce the value and importance of being a Twitch Partner—like it used to be—but would also serve as motivation for Affiliates to grow their communities and aim for that…

    2 votes

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  12. Gifting subs is a great experience to do for streamers. However, I do wish that users would get a prompt or option to allow themself to receive one of the gifted subs they're purchasing. Some people don't want a subscription, and this would allow them to sub for the month while giving to the streamer when they gift subs as well.

    3 votes

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  13. Recently, I have started working on my website and looking for help with SEO backlinks to improve my website's ranking. I understand that backlinks are important for increasing visibility, but I do not know how to get high-quality ones from trusted websites. Can someone explain how I can get good backlinks? Thank you very much.

    3 votes

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    3 comments  ·  Other  ·  Admin →
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  14. Hello! I am thinking about changing the look of my walls and want to know more about wallpapers. I have heard that wallpapers make room beautiful, adding color, patterns, or even textures that paint can’t. But I’m not sure where to start. Are there different types of wallpaper, and how do I choose the right one?

    2 votes

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    3 comments  ·  Other  ·  Admin →
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  15. Gifting subs is a great experience to do for streamers. However, I do wish that users would get a prompt or option to allow themself to receive one of the gifted subs they're purchasing. Some people don't want a subscription, and this would allow them to sub for the month while giving to the streamer when they gift subs as well.

    2 votes

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  16. Hi everyone. How are you? I am not feeling well as yesterday I go with my father to my grandfather house and saw that he are involved in Alzheimer disease . At that moment, I felt very sad but I controlled my emotions. I want to provide home care services to my grandfather. What factors should I can check before select home care services?

    2 votes

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    2 comments  ·  Other  ·  Admin →
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  17. Notify the customer when they click the "anonymous" check box that they will not get hype train emotes or hype train conductor progress.
    Not getting progress toward hype train conductor is probably intuitive, but it can be surprising that they won't get emotes either.

    2 votes

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  18. Hi

    For some reason your Payment Processor is not letting me resub, sub or buy bits for the past 2 weeks and i have funds in my account and its really frustrating. I honestly believe there's a bug or your adding a Payment Processor. Please if possible make a announcement or something if there's something wrong with anything like a glitch for example and how long will it takes to fix the problem.

    2 votes

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  19. Actually, I am in need of reliable homecare services in Nova Scotia for my family members. I need home care services urgently. Could you share information about the types of services you offer? Additionally, I would like to know for options for emergency care if necessary.

    2 votes

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    0 comments  ·  Gift Cards  ·  Admin →
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  20. Recently, I have started working on my website and looking for help with SEO backlinks to improve my website's ranking. I understand that backlinks are important for increasing visibility, but I do not know how to get high-quality ones from trusted websites. Can someone explain how I can get good backlinks? Thank you very much.

    2 votes

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