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  1. no aparece mi canal en directo .si lo buscan mis seguidores el canal aparece y desaparece pero yo entro a mi cuenta normal y estoy en directo .q puedo hacer?

    53 votes

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    Closed  ·  9 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Not sure if this has been happening all along, but there are errors in the Stream Summary for me. For instance, I streamed from 6:50p - 10:05p tonight, but it tells me my stream went from 6:50-8:55, shorting me over an hour. Also, says I gained only 1 follower tonight, but I gained 4. Is this just a glitch tonight, or has this kind of thing been going on for awhile? If so, it's hard to trust the stats...

    25 votes

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    Closed  ·  19 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  3. My channel cannot be found by category,game or even by typing my channel name, It's been 2 weeks since my channel disappears completely to followers even though I'm live my channel cannot be found unless people type my channel URL link, otherwise it banishes until I go offline. Stream is good and live but it disappears from every list on the site.

    24 votes

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    Closed  ·  6 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  4. No aparezco cuando me buscan por twitch y algunos me dicen que tampoco les aparezco a la izquierda cuando estoy transmitiendo por su plataforma, es esto un bug o una configuración que toqué sin querer?

    14 votes

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    Closed  ·  3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Llevo un mes intentando completar la 3 pregunta del formulario de afiliados y cuando intento hacer la pregunta de los ''canones'' se me queda cargando la pagina y no me sale nada, por favor ayúdenme es urgente, gracias.

    8 votes

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    Closed  ·  1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Tengo problemas, mi canal no aparece en el buscador...

    7 votes

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    Closed  ·  7 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  7. 4 votes

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    Closed  ·  3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  8. After completing step 4 of the onboarding process, I get the "Affiliate Onboarding Complete" screen but when I click out of it, the screen is still stuck at Step 4 as if I didn't do anything and says "NOT STARTED". I have tried to let it resolve on its own and also chose the "start over" option multiple times. All I get from your support are canned emails not really addressing the issue. Can this please be looked at? Really turning me off to this process as its been going on 6 days. This is also not a review issue.…

    3 votes

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    3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    Hello! Apologies for your experience with Onboarding thus far.

    Step 4 of the Onboarding process typically takes a few minutes; however, due to the large multitude of factors, it is possible that the process may take a while to complete.

    Thank you for your patience!

  9. When I tried to load the video producer tab, It said that there was an error loading data. If I tried to click anything else, It would say I don't have access unless I refreshed.

    3 votes

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    3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you so much for flagging this! This should be resolved now luckily.

    If you are still running into any issues please reach out to our team at help.twitch.tv so they can further investigate with you.

  10. Currently there is a bug where the VOD still shows as broadcasting even though I ended stream hours ago.

    3 votes

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    Closed  ·  1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can send a screenshot if needed but basically the whole payout data panel is missing from Channel analytics (can still see previous payouts if I use the direct link) - there is just a blank grey square and revenue is showing £0 and no data even though it was showing over $100 earlier today. I thought it was just because its the end of the month and payout time but its specifically saying no data which is weird... first time I've seen that

    3 votes

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    Closed  ·  3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  12. tengo un problema, y es que en la fuente de actividades no me saltan los host, la alerta si salta pero en la fuente de actividad no se ve

    3 votes

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    Closed  ·  3 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  13. I'm trying to get to affiliate, but I'm running into a bit of an issue with it. I seem to have 2 different follower counts.

    If I go to my Twitch channel, I see that I have 46 followers (only 4 away +.+)
    If I check my Twitch Creator Dashboard, and my stream summary email, it says 41 followers.

    This has been going on for a while now. At first I didn't pay it much attention since I thought that it was a matter of waiting the 48ish hours that twitch staff always mentions, but this has now been going…

    2 votes

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  14. I got 3 new followers after I was raided last night. I should have 39 followers right now on the Follower Count, but it says 38. I checked my Follower List to see if anyone unfollowed, but no one did. I counted the follows and it totaled 39.

    2 votes

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! We usually recommend waiting around 48 hours for your stats and achievements to update after your streams. Thanks for your patience!

  15. no puedo usar emoticonos, ya soy afiliado y me dice que pronto podre usarlos y es mentira, llevo mas de una semana esperando

    2 votes

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    So sorry for this confusion but it does not seem like you have finished affiliate onboarding. Once you have finished that you will be able to upload emotes for your channel.

    Please reach out to our team at help.twitch.tv if you are having any issues or questions about the onboarding process.

  16. cela fait maintenant 4 fois que mon nombre de followers est faux dans mes succès il faut donc obligatoirement ajouter une actualisation instantanée dans les succès

    2 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  17. I am having issues when i try to raid when i am winding down my stream it tells me something went wrong and to try again, however it still continues. Ive had it happen 06/02/21 and 06/03/21 can you please help?

    2 votes

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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  18. hola que tal, me aparece este error cuando quiera sacar la clave de retransmision ayuda porfavor

    Error al cargar las propiedades del canal. Actualiza la página e inténtalo de nuevo.

    no se que paso

    2 votes

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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  19. for some reason i have been streaming and no viewers and no followers system. i have been streaming for so long and twitch will not let me get any subs or viewers. something is very wrong with the platform. i can seem to pick up any one

    2 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  20. im trying to become a twitch affiliate. I reach all of the requirements. Ive done all the tax forms and ive done 2fa. On the 4th step (payout) it lets me choose individual or company. I choose individual and it only lets my type me number. It wont let me type my name or anything else. They all say "required field" yet they show a circle with a line through it whenever i hover over them. Please help. Ive tried restarting the process and nothing changed.

    2 votes

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there,

    This is something better handled through our team at help.twitch.tv if you are still having issues. That team will be able to take a deeper look and further help you resolve this.

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