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2361 results found

  1. lets be able to see viewers who are watching my stream

    3 votes

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    Closed  ·  Danky responded

    Hey Blondelady65! You can view who is watching your stream by clicking on the Users in Chat button in the chat panel of your Stream Manager. 

    Hope this helps!

  2. After completing step 4 of the onboarding process, I get the "Affiliate Onboarding Complete" screen but when I click out of it, the screen is still stuck at Step 4 as if I didn't do anything and says "NOT STARTED". I have tried to let it resolve on its own and also chose the "start over" option multiple times. All I get from your support are canned emails not really addressing the issue. Can this please be looked at? Really turning me off to this process as its been going on 6 days. This is also not a review issue.…

    3 votes

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    3 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Danky responded

    Hello! Apologies for your experience with Onboarding thus far.

    Step 4 of the Onboarding process typically takes a few minutes; however, due to the large multitude of factors, it is possible that the process may take a while to complete.

    Thank you for your patience!

  3. When I tried to load the video producer tab, It said that there was an error loading data. If I tried to click anything else, It would say I don't have access unless I refreshed.

    3 votes

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    3 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there!

    Thank you so much for flagging this! This should be resolved now luckily.

    If you are still running into any issues please reach out to our team at help.twitch.tv so they can further investigate with you.

  4. I went to upload a stream I just completed and the upload button that you would think should be there is not there.

    3 votes

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    1 comment  ·  Bugs  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there!

    Uploading video to Twitch is only available for Affiliates and Partners. This might be you might not be seeing an upload button on your dashboard.

    If you have further questions or concerns on this please reach out to our team at help.twitch.tv

  5. We need a way to see what our unpaid balance is on our account. Most other companies are more transparent about this kind of thing, including YouTube. I would like to see Twitch implement a live balance for each account including pending income (I know some things such as subs take more time to process)

    3 votes

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  6. Currently there is a bug where the VOD still shows as broadcasting even though I ended stream hours ago.

    3 votes

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    Closed  ·  1 comment  ·  Bugs  ·  Admin →
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  7. 3 votes

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    Closed  ·  1 comment  ·  Bugs  ·  Admin →
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  8. The monthly update for the payment balance does not update, the last update is on March 31, and today is May 7

    3 votes

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    Closed  ·  0 comments  ·  Other  ·  Admin →
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  9. 3 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  10. 3 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  11. Eu obtive muitas conquistas porém não foram atualizadas até agora, como seguidores, horas e etc..

    3 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  12. 3 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  13. Been trying for days to add my payment setup on affiliate onboarding as I am signed up with distrokid. It just never goes any further than the terms and conditions page and stuck at the 2nd stage for some reason.

    3 votes

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    2 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Danky responded

    Hello! If you're still experiencing this issue, please reach out to our support team at help.twitch.tv for assistance.

    Thank you!

  14. I have likd 38 follower's and on the follower thing it says i have 28/50 even though i have 38/50 please fix it

    3 votes

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    Closed  ·  1 comment  ·  Bugs  ·  Admin →
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  15. Well i have 40 followers and for the build a comunity/ path to affiliate says i have 34/50 yet i have more. Is there a reason to this problem, i believe the followers dont count when your not streaming and you get one. Is this ment to happen?

    3 votes

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    Closed  ·  0 comments  ·  Achievements  ·  Admin →
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  16. Fix where on twitch dashboard it says 44 but on twitch website it says 49???

    3 votes

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    Closed  ·  0 comments  ·  Analytics  ·  Admin →
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  17. è da giorni che l'aggiornamento degli obbiettivi rimane bloccato a mercoledi 31 Marzo. A causa di questo bug non mi è arrivato il modulo da compilare per l'affiliazione. Potete risolvere il prima possibile? Grazie

    3 votes

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  18. Cuantos dias tarda la forma de pago? me pone que esta en revison y puse paypal...

    3 votes

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  19. Minha chave de transmissão desapareceu. Não consigo iniciar transmissão sem isso.
    O que houve?

    3 votes

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    Closed  ·  1 comment  ·  Channel Settings  ·  Admin →
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  20. Percebo que os dois útimos subs não constam nas estatísticas do canal e com isso não foi alterado o valor do dinheiro que tenho acumulado.

    3 votes

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    1 comment  ·  Roles  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there!

    Dashboards can take a while to update sometimes. If you ever run into an issue like this again please reach out to our team at help.twitch.tv so they can investigate with you to make sure all your subs are correctly counted.

    Best of luck with your streams!

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