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1550 results found

  1. Hello, my viewer count always shows 1 maybe 2 viewers, however you can clearly see multiple accounts in chat watching. So not including viewers that don't have accounts, why is my stream showing only 1 viewer?

    1,994 votes

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    416 comments  ·  Bugs  ·  Admin →
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    Hey everyone! Just wanted to pop on here to give some clarification. 

    Your Viewer Count reflects the total number of people watching your live broadcast, whether or not they have logged into a Twitch account. Your total Users in Chat reflects the number of logged-in Twitch accounts that are connected to your chat. In some instances, an account can be connected to your chat without watching your live broadcast - like chat bots, users in chat-only mode, or users in pop-out chat mode - which would then create a difference in your total number of Users in Chat and your Viewer Count. You can learn more about your Viewer Count and Users in Chat in this help article.

    Thank you as always for the feedback!

  2. PayPal is finally available in Ukraine.
    As Ukrainian streamer I would like to use it as a payout method. Please add Paypal payout method for Ukraine.

    15 votes

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  3. How about instead of sucking music executive **** you fight for streamers right to listen to music in the background that's obviously not solely being played to turn a profit you **** sucking rats. That way my whole stream wont be muted for background music while I'm playing video games you ******* idiots.

    1 vote

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    Closed  ·  1 comment  ·  Other  ·  Admin →
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  4. It says I have only 17 followers but if I go to my Twitch it says 19.

    20 votes

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  5. lately Twitch has been refusing to export Highlights to YouTube why is this?😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

    1 vote

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    Closed  ·  0 comments  ·  Channel Settings  ·  Admin →
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  6. 1 vote

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  7. Hola. Tengo problemas con el afiliado pude completar todo correctamente pero el final lo de configuración de pago no pude ninguna de las opciones me sirve. Ya no puedo ser afiliado? Quiero ayuda.

    Al final terminas estancado con tu stream porque nunca podes evolucionar
    Te venden lo de q Twitch es la mejor plataforma para empezar y te encontrarás con todos estos problemas

    1 vote

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  8. Thanks guys for changing the settings to 2 weeks to 1 week video to be deleted by doing that I lost about 3 videos that's You guys didn't really post to YouTube I got email saying you guys posted to YouTube turns out you guys didn't post them to YouTube

    1 vote

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    Closed  ·  0 comments  ·  Channel Settings  ·  Admin →
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  9. acho que a afiliação esta bugado esses dias pois pego geralmente 10 pessoas e não sobe ponto de espectadores nem um por favor corrigem isso o mais rápido possivel

    1 vote

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hey there,

    We understand this might be a bit confusing, but it typically can take some time for the Achievements page to sync with your data in the Channel Analytics page. We recommend waiting 48+ hours for this information to register properly. Thanks for your patience!

  10. Since 2 days i don't receive my stream report in my email box. Why?
    and by the way, 2 of the tutorials are BUGGED, impossbile to complete the tutos because of that. Can you fix it please?

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi,

    Are your streams more than 30 minutes long for the stream summaries which you did not receive an email for? If not, that could explain why you didn't receive emails for them. If this doesn't sound right, please reach out to our team via https://link.twitch.tv/GetSupport. They should be able to investigate what could be happening in this case. As always you can check your Creator Dashboard for stream summaries. As far as the achievements go, could you please repost a new idea and clarify which achievements you think are bugged? Thank you!

  11. I am having trouble publishing my VODs, When I publish them it puts them in my group but after the fact they disappear. After my 7 days are up they disappear but they aren’t supposed to in they have been published and yet they still do disappear?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Why does this message appear in my ads? "commercial break in progress"

    1 vote

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi,

    This message indicates an ad is running for your viewers, although the ad itself is not usually viewable to the streamer.

  13. every time i stream and get 6 plus viewers at a time it never counts it towards the affiliate program i never get a email like the live never existed

    1 vote

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hey there,
    We understand this might be a bit confusing, but it typically can take some time for the Achievements page to sync with your data in the Channel Analytics page. We recommend waiting 48 hours for this information to register properly. Please keep in mind that the average viewers is calculated from your streams over the past 30 days. Thanks for your patience!

  14. 1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi there,

    This is likely related to an issue with your broadcasting setup's microphone input settings. If you have Twitch Studio, we recommend reaching out to our support team at help.twitch.tv via the link here: https://link.twitch.tv/AppsTwitchStudio. Otherwise, please refer to the help information for your specific broadcasting software. Thank you!

  15. Hello, I have a question, I recently had a stream where I got 3.1 viewers, however the next day (yesterday) I accidentally started a stream and I had 0.6 viewers, does that affect the path to the affiliate?

    1 vote

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hello,

    Yes, it would, because the average viewer number is compiled over the span of 30 days. Hope this helps clarify.

  16. Im almost at 100 followers and on almost every stream I have 4-5 viewers but the media doesnt show this, I just wanna have access to points and the good stuff so my stream can interact more. I think I deserve it, Tio twitch ayuda

    1 vote

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi,

    It typically takes some time for the Achievements page to sync with your data in the Channel Analytics page. We recommend waiting 48 hours for this information to register properly. If after that time, you still see no updates to your Achievements page, please reach out to our team at help.twitch.tv. Please consider that these numbers are based off the average stats for each stream over the past 30 days. Thanks for your patience!

  17. hola tengo 71 seguidores, 17 espectadores y mas de 5 comentaron in embargo nada de ello aparece en los logros me pueden apoyar, ya que con eso subo de estatus a afiliado

    1 vote

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hey there,
    We understand this might be a bit confusing, but it typically can take some time for the Achievements page to sync with your data in the Channel Analytics page. We recommend waiting 48 hours for this information to register properly. If after that time, you still see no updates to your Achievements page, please reach out to our team at help.twitch.tv. Thanks for your patience!

  18. En análisis del canal me aparece media de 3,1 de espectadores y a cambio en logros/inicio me aparece 2,99,he enviado ya 3 correos, porfavor arreglarlo

    2 votes

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi,

    Sorry to hear you're confused about the data in your Channel Analytics not matching the Achievements page. It takes time for the two pages to sync. We recommend waiting up to 48 hours for the information to reflect correctly. Thanks.

  19. In the first step, the zip code is optional to put in. In the 4th step, it won't let you fill in, can't click the next step, because the zip code is necessary. I restarted and finished, got approved pretty fast, but it should be fixed.

    1 vote

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    0 comments  ·  Onboarding  ·  Admin →
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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi there,

    If you continue to receive an error regarding an empty field, this is because any information about you in Step 4 cannot be edited, as the information you entered in the earlier forms is used to pre-populate with details in Step 4. Apologies for this confusion. We will consider on how to make this more clear in the future.

  20. Under revenue it shows i earned 1.77 for a paid sub which is less than what i should make for 50/50 split and it shows i earned 1.69 on my gifted sub which is less than i should be making again. also i have a lot of days with $0 ad revenue where i held over 20 viewers that were complaining in my chat about the ads yet i earned $0. Please explain and fix this. I have photos and screenshots as proof of this

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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