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2361 results found

  1. the average viewer is 3 people the task does not happen somehow 9 people came to my broadcast yesterday and watched it for 2 hours, but still 5 people watched it, the analysis is wrong, please help

    13 votes

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    Closed  ·  Ana responded

    The average viewer count is calculated based on the number of viewers at each moment of your stream - it is not based on a maximum. Please also note that it may take up to 48 hours for the Achievements page to register this information. Thank you for your patience!

  2. Tengo todos los requisitos, y en los logros cuando pulso el boton dice:

    "¡Enhorabuena! Puedes optar al estado de afiliado.

    le pulso y no logro que me salga el formulario me sale un error que dice

    "Lo sentimos. A no ser que tengas una máquina del tiempo, ese contenido no está disponible."

    que puedo hacer ayuden me por favor.

    3 votes

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    Closed  ·  Ana responded

    Hello,

    If you are having issues clicking the button to join the Affiliate Program, please reach out to our support team via https://link.twitch.tv/GetSupport -- they'll be able to help you out. Thank you.

  3. ¡Hola! hace unos días llegué al promedio de espectadores y aún no me refleja en los logros que haya sacado el afiliado
    (Ya había sobrepasado los 50 seguidores los 7 días distintos así como las horas, solo me faltaba el promedio de 3)
    Que ya lo saqué hace unos días, sigue sin actualizarse la página para que me refleje que ya complete el logro de "Afiliado"

    3 votes

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    Closed  ·  0 comments  ·  Achievements  ·  Admin →
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  4. Cannot add Stream Extensions to any panels or overlay anymore. It is stuck on the loading bar forever.

    3 votes

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Ana responded

    Hi,

    Please reach out to our support team, so that we can troubleshoot this issue with you. Our support team can be reached via link.twitch.tv/GetSupport - thank you.

  5. Imposible to create a alert box or claim chainpoints or even follow a channel pls resolve this quickly .....

    2 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  6. I recently got affiliate status. My streams went smoothly for a week. About 5 days ago, any game I stream will allow me to broadcast it for few minutes and then system logs me off. Kindly advise what I need to check so that I will be able to stream again properly. Thank you.

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Ana responded

    Hey there,

    Unfortunately, we won't able to help you with something like this over UserVoice – these forums are for suggestions. Our support team would be best equipped to check in on this issue with you & can be reached at link.twitch.tv/GetSupport. Thank you.

  7. Bonsoir,
    je rencontre un problème actuellement, il m'est impossible de changer le titre de mon stream en cours, de même pour les streams passés. De plus, je n'ai plus accès aux détails des DROPS, et je ne peux plus lancer de publicité. Je suis affilié, et ma communauté grandie, je n'ai aucun problème avec d'éventuels droits d'auteur.
    Serait-il possible d'intervenir rapidement sur ce problème s'il vous plaît ?
    Merci.
    Cordialement

    2 votes

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    Closed  ·  Ana responded

    Hi,

    The issues you've listed here would best be addressed by our support team. Please contact link.twitch.tv/GetSupport to troubleshoot why ads may not be available and also to check what's preventing your stream info from updating. Thank you.

  8. HOLA NO ME FIGURA NADA LA CLAVE DE STREAM Y POR ENDE NO ME DEJA TRASMITIR EN DIRECTO PONGO RESTABLECER Y TAMPOCO ME DEJA, QUE DEBO HACER ??? PORQUE NO ME DEJA TRASMITIR SIN LA CLAVE DE STREAM

    1 vote

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    Closed  ·  Ana responded

    Please make sure that you have enabled 2FA in order to get your stream key. You can enable 2FA in your account Security and Privacy settings.

  9. Olá, Tenho tido problemas pra visualizar minha receita gerada, fiz uma live dia 3 de outubro de 2023 e não estou vendo o ganho dela no caso dela eu peguei 112
    visualização e uma no dia 4 de outubro de 2023 essa peguei 79 visualização e nao estar carregando a renda de nem uma a ultima que foi carregada foi a do dia 30 de setembro de 2023 o que pode estar fazendo isso. estou pensando em desistir por isso pois visualizar esses ganho incentiva muito

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Ana responded

    Hello! Unfortunately, we are not able to clarify payout-related questions/issues on UserVoice; however, our support team could help investigate your concerns. You can reach one of our payout specialists to take a closer look into this at link.twitch.tv/GetSupport. Thank you.

  10. I have No idea what's happening with twitch over the past couple of day's but I feel this deserves attention . Over this weekend I have had a Sub-renewel when I'm aware I had previously subbed for 3 months ahead just 3 weeks ago. nana_thai
    Tier 1 Subscription

    Your next Sub anniversary is in 29 days

    2-Month Subscriber
    2-Months Badge

    3-Month Subscriber
    3-Months Badge Another couple of subscriptions have notified my gift-sub status is over When I'm aware I presubbed for 3months like this subscription JenaUrf
    Total Months Subscribed: 6 Months

    Resubscribe to unlock your next Sub Badge in 6…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Ana responded

    Hi there,

    Please reach out to our support team via link.twitch.tv/GetSupport to have our team help investigate this issue along with you. Thank you.

  11. ı want to changce my payment method but ıt says like this

    If you wish to edit your details please contact support.

    1 vote

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    Closed  ·  0 comments  ·  Channel Settings  ·  Admin →
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  12. Research function back to Week overview

    please make the research for a much better overview back to
    -week overview style -
    or maybe with a function to change between day or week overview . you can't compare when you're at day style which day could be better for stream time
    thanks in advance

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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    Closed  ·  Ana responded

    For some context, we had an experiment phase for this feature in which we saw that streamers found the bar chart easier to understand over the heat map. As it had higher engagement/retention (meaning people kept coming back to it), we decided to launch the bar chart to all streamers, instead of the heat map.

  13. что делать если за 30 дней не выполнил задание компаньона твич? можно ли зделать это снова потому что я набрал 50 фолловеров а засчиталось 41 что делать

    1 vote

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    1 comment  ·  Achievements  ·  Admin →
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    Closed  ·  Ana responded

    To clarify, the Path to Affiliate achievement doesn't restart - the window of time just keeps shifting to consider the last 30 days (instead of 30 days back from July 7th, it'll be 30 days back from July 8th, and so on). As a result of the shifting time frame, the statistics for your average viewers might change, based on your analytics for the last 30 days when you are viewing the Achievements page. In the same way, the follow count will continue to update in accordance with your current number of followers. Please do note that it takes some time for the Achievements page to update (it can take up to 48 hours to sync up data). Hope that helps answer this.

  14. Nose que categoria es pero me faltan 4 dolares queria saber donde quedaron ya que me costo mucho tener 18 dolares y un poco mas y cuando miro mis ganancias bajaron a 14,05 dolares.

    1 vote

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    0 comments  ·  Revenue  ·  Admin →
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  15. IVE STREAMED EVERYDAY FOR ABOUT 2 MONTHS NOW AND I GET OVER 3+ VIEWS ON ALL MY LIVE STREAMS I DONT UNDERSTAND HOW I HAVE 1.73/3 LIVE VIEWERS WHEN I HAVE HAD 56 VIEWERS AT ONCE ON ONE OF MY STREAMS AND NOT AFFILIATED YET!

    1 vote

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    Closed  ·  0 comments  ·  Achievements  ·  Admin →
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  16. why i got i dont had have permissions to access this page

    1 vote

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    Closed  ·  Ana responded

    Please reach out to our support team to troubleshoot this issue. Thank you.

  17. Buenas tardes

    1 vote

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    Closed  ·  Ana responded

    Please note that the Onboarding process might take longer than 2 days, especially considering holidays and weekends. Thank you for your patience.

  18. 1 vote

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  19. I just wanna see a full list of my subs

    1 vote

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    0 comments  ·  Revenue  ·  Admin →
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    Closed  ·  Ana responded

    You can access this information in the Analytics section of your Creator Dashboard. On your Earnings page, click "View details" in the "Subscribers" section and then "Download my subscribers list". Thanks.

  20. A renda todos os dias cai ta 6, no outro dia 5, assim por diante!
    Sinceramente NÃO da pra entender

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Ana responded

    Suggestion not clear.

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