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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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100 results found

  1. Hello, since 4 weeks I am unable to download my Payout History PDF at /analytics/revenue-payouts. I get a 'Loading Error' or 'Site not reachable' on all devices and browsers (Chrome, Firefox, Mobile, Incognito).

    I urgently need my Payout History for my VAT / Reverse Charge tax filings in Germany. This is a legal requirement for my tax office.

    If I try to open the download link in a separate tab, this error appears:

    Server Error in '/' Application.
    Runtime Error
    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of…

    3 votes

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  2. My account was flagged as either viewbot or ban evasion. I use this account since 2020. I was a payed subscribers to various streamers since at least 2023. Yet I was flagged as viewbot in a channel that I followed and was a payed subscriber for for more than 12 months, just because I had the wild idea of reorganizing the channels I follow and put the one I prefer on top. Please fix that.

    3 votes

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  3. Recently I became affiliate. This unlocks "stories" which is a copied "feature" from other social medias. Nobody likes stories. Yet you twitch, YOU have forced me to post stories.
    "You can disable automatic stories upload by deselecting the "feature clips" checkbox."

    So the thing I like to use, featured clips, to show off cool moments, is now being forcibly hijacked into this social media trend people markedly hate. There are multiple browser extensions just to remove stories from our audience's interface. You are now forcing me to manually feature each clip, or delete every story you decide needs to get…

    3 votes

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  4. It's not the first time I've seen this, but it's worth mentioning. It happens that some people I know have had their streak bugged for some reason. In what sense? Well, they get into the stream, long time after it started and at the end, that stream doesn't count towards their streak and they get a notification that they need to recover their streak, when they were watching the entire stream from start to finish. Just need it why this happens and to be solved.

    3 votes

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  5. Despite the fact I have gambling set as a blocked content category, Twitch displayed the Stocks & Crypto collection at the very top of my front page. This should definitely not happen.

    3 votes

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  6. I've been trying to earn BF6 rewards from watching streams, but I initially didn't have my account connected. I've connected my Twitch to my EA account, but even though EA doesn't show an issue, it's like Twitch isn't reading the updated connection. I've restarted my phone and the app, I've signed in and out of both accounts and no dice.

    3 votes

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  7. The banner/highlight notification titled "Earn renown for sharing viral clips!" continues to appear despite me repeatedly selecting the "Don't Show Again" option.

    This button is completely non-functional. The highlight re-appears frequently, disrupting the chat area and forcing users to engage in a repetitive and useless action.

    If you integrate a "Don't Show Again" feature into the user interface, it must work as intended. When it fails to do so, it indicates a severe disregard for user experience and directly leads to customer frustration.

    3 votes

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  8. The Payout History Tab in the Creator Dashboard doesn't scroll or expand to show previous payout history before April of this year. I confirmed this with other Twitch Partners. Also the .csv file export is difficult to use compared to a .pdf.
    I'd recommend looking into this so creators can see their payout history.

    3 votes

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  9. Imbossmanjack has used the F-slur multiple times today. I've sent in clips and reported yet nothing happens. Posting here to spread awareness of a partnered streamer consistently using homophobic slurs while streaming on twitch

    3 votes

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  10. 私のアカウントは、languageを日本語に変更しても、海外のユーザーのおすすめに表示されてしまい、自分がサイトを閲覧する場合も、海外の配信者しかおすすめに表示されず、一部サイト内のテキストも英語で固定されてしまっています。サインアウトし、ゲストでTwitchを閲覧する場合は、全てが日本語で、日本の活動者が表示されています。内部のステータスを確認して頂きたいです。

    3 votes

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  11. I just checked the channel of one of my favorite streamers and I’M NOT FOLLOWING HER anymore. 5 YEARS AND 3 MONTHS — GONE. Why? No idea. I WOULD NEVER UNFOLLOW HER — that’s years of loyalty and consistency. What’s going on? WHAT ABOUT MY FOLLOW AGE? Please, I’m begging you, give me back my follow age on the channel.

    3 votes

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  12. My follower count is not updating but I have been getting followers

    3 votes

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  13. не могу изменить выплаты и зарегистрировать выплаты выдает ошибку и дальше не пропускает уже 2 месяца

    3 votes

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  14. There is a chance that "Follow/Unfollow" buttons on some channels may not indicate correctly that you are following them.

    I have a channel that I followed yesterday that has a button only allows me to follow. The channel shows up already in my "Followed Channels." After refreshing the page, I still only get the option to follow. Clicking the "Follow" button after does not change the button or further follow state.

    In another followed channel, I see the "Heart/Broken-Heart" unfollow button.
    I have disabled all plugins that maybe interfering and duplicated in an alternate browser with same result.

    3 votes

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  15. Twitch está me reconhecendo bot, percebo que meu follow é retirado dos streamers que acompanho, segundo eles, o site me reconhece como um bot e fica removendo meu follow, tem como resolver?

    3 votes

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  16. There has been a time bug on twitch for years. You can sit in a single stream for hours and the time bar not progress. The drop ends and you lose out on the drop cause twitch doesnt count time. Even 24 hours later the time doesnt show up. Support for years has blown this off by saying to wait 24 hours for the time to show up and closes the case without doing anything. Which results in you losing the drop and twitch support being a big joke. Fix drop time.

    3 votes

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  17. hola , estoy teniendo un bug que no puedo borrar emotes ya borrados del ordenador, estos emotes aparecen en mi chat nada mas, y lo pueden ver y mandar mis seguidores aun, a traves de la aplicacion movil, la solucion que me proponer es desconectar twitch para android , y luego borrar datos de navegacion en el pc y en el movil, a lo que hice muchas veces y no tengo solucion ante ese bug, su respuesta fue "infelizmente no podemos solucionarlo", es un emote ilegal para el canal quisiera borrarlo.

    3 votes

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  18. If someone owns a stream team and gets a temporary suspension or banned (which could happen with mass reporting, but that's a whole other issue) they get removed from their own stream team.

    The two biggest issues here are that people don't get their teams back, and that twitch doesn't know about this issue so they don't know how to help anyone with this issue.

    Give the original owners their teams after coming back and tell people how to fix the issue if they need help. The way you fix this very niche issue is just go to the settings…

    3 votes

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  19. I seem already finished to set up "納税申告書" but can't start setting to get bits.Attention is showed as follow "ビットを有効化する際にエラーが発生しました" everytime.

    3 votes

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  20. I have editor role in a friends stream as well as VIP at the end of the stream i hadnt closed the window as i was in a game one of the mods told everyone to go to sleep and i jokingly typed out make me to which he timed me out for 1800 seconds a funny joke but I then tried to switch over to the video producer tab to see what i could make from todays stream to find i didnt have permission anymore I dont think this is intended affect since i still had VIP and it…

    3 votes

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