Rollback the FireTV App to V9
The loss of functionality of V10 when compared to V9 is baffling. The redesigned UI is nigh incapable of assisting the user with finding non-live content, since the home, bowse, and category pages now only present live channels to the user.
In the prior app version, all followed channels were listed in a dedicated row about 2 rows below the top/live followed channels row. By removing this and all other non-live content, V10 of the FireTV app delivers an experience that is order of magnitudes more cumbersome to navigate compared to the prior version.
In the updated version users are required to search for individual channels (followed channels included) if they're looking for ANY non-live content, even content they've started watching but had to pause and return to later. Why on Earth should we have to go to the search section and search for any of that content in V10 when V9 gave it to us in a clean and concise manner. Moreover, if we want to know what our followed streamers have recently streamed, we have to search each one individually. And once we've made a decision on who to watch, we get to search them a second time in the same session. It's ridiculous and wasn't so cumbersome in V9.
I could give this a pass if the UI presented the most recent broadcast for each followed channel along side all the live followed channels at the top of the home screen. While still not ideal, at least then I'd only have to waste at most a little time passing through a vod I may not be interested in to get to their profile and find the content I'm ultimately looking for. But I can't even do that, and am instead shoehorned into searching for streamers I already follow.
And to top it all off... The chat history has been completely removed from the vods, and you can no longer send chat messages in the FireTV app.
You also can't force the playback overlay to hide in V10, and instead have to wait 5 seconds for it to disappear on its own. Before, in V9, you could hide it without delay by pressing down
Why has so much functionality been removed and the user experience worsened so tremendously?? Keep V10 and give us back V9!!!
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afrostitcher
commented
this ticket was raised in march and there has been no response - well thanks to twitch switching off hosting soon its going to be even more of a nightmare for the people using this app. remember we don't get carried along on raids anymore and now when you go to the person's profile (to see where everyone raided to) you won't see any information about hosting.
THAT means you would have to do the raid on your mobile, see where everyone went then go on the tv app and SEARCH for the channel [what a hot mess]
you should never need 2 apps to perform a function. this is not okay.
I am beginning to suspect that this little space was created to just contain our outrage and there are no plans to improve anything. there hasn't even been a whisper of when things are expected to change -
shiraku
commented
Insane to me that they still have only addressed one single complaint and continue to ignore the MAJOR problems that make this app almost unusable for most everyone. The buffering in VoDs is BROKEN, it DOESN'T WORK. The functionality before, when VoDs worked properly, was that if the video had to buffer it would continue at the point that the video paused to buffer. The incompetent lazy out of touch moronic programmer for the new version of this app instead just copy pasted the player for live broadcasts it seems, meaning that when a video buffers, it doesn't pause the video clock at all, it will skip the entire duration of video you were waiting (OR MORE, MUCH MORE). Absolutely astounding that they would PAY someone to replace their functioning app with this functionless featureless garbage, what a waste of money. They could easily have just... not done that and probably saved all that money they were scammed out of by whatever work for hire they used. This should embarrass Amazon, this makes them look clueless and incompetent.
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fozzibaer69
commented
Rollback or riot ! Kappa
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akfirefighter
commented
The update didnt come yet to apple tv and android tv
Maybe they could go back to version 9 and just fix the buffering issues with version 9
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rtomi098
commented
Having no chat in my fire tv is horrible. Reroll or give a choice please. Using another stick for a while now
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nenafena
commented
It boggles my mind that an Amazon device has the absolute WORST version of an app that is also OWNED by Amazon. The Twitch app on the Firestick has always been pretty underwhelming in comparison to its other versions but this update really is just completely awful. The scrubbing feature on vids, no chat replay, no Continue Watching on the home screen or even at all? And no way to see all of your followed channels unless they are live? For the love of god PLEASE please please grab someone who KNOWS how to program and update apps and fix these issues, it's bonkers to me that this update and the app in general has been so poorly received that it's unanimous how ****** it is and yet it's been MONTHS since this feedback was posted and NOTHING has happened.
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darthtall
commented
It used to be that non 4k Firesticks still used the old (good) version of the app, but recently even this has changed. Massive negative feedback & what do they do? Roll the **** out to even more areas to make sure everyone's experience is ruined. A good step toward equality, a giant faceplant for practicality.
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ching536
commented
I hate this update I can’t even watch all the old vods for my followed channels as only 12 videos show up and it doesn’t load up any more old vods. The older version allowed me to watch and view all the old vods but this new update only lets me watch the 12 newest vods which is stupid. I want to rewatch the older vods
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patternmatch
commented
So, after almost 5 months, there has been a positive improvement. My app (build ID sst-6cf130e/mt-c/fuchsia) now shows me my followed categories and followed offline channels in addition to followed live channels. That's good! We can also see far more categories in Browse, and far more streamers within a given category. We are no longer limited to the 50 or so highest view counts. (Also, the browse pages seem to no longer be sorted by view count, which makes smaller games/streamers easier to find.)
As far as I can tell, though, many features remain missing. Still missing at this point:
* Chat still missing from VODs
* Raids still broken
* VOD seeking still very hard to use
* Can't dismiss overlay manually
* Too many clicks to show chat (including having to move past the huge Unfollow button)
* Opening the traffic-light menu while watching a VOD and clicking Go Back loses your place in playbackSo, it seems things are moving. I hope that Twitch is listening to its customers and that the fixes continue to come.
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Shlord
commented
guys.. still no update? no "followed channels" tab or any solution to this? i dont get why i want a twitch app without the channels i follow.
i was about to buy one fire but this thread is kinda worrisome.
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hollie512
commented
Thought I'd give it a second chance today as it's been a while... VOD freezes every few seconds. Genuinely unwatchable. Embarassing that there's still no fix to this.
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slayerofhumans666
commented
please twitch
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kheshaniah
commented
Can the rollback to v9 be completed immediately please?
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thisnatasha
commented
PLEASE bring back chat to vods!
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shiraku
commented
Watching vods is a nightmare in the new app, it freezes to buffer constantly and skips ahead by large chunks each time forcing me to miss half the stream unless I set it to 720p, and because quality always defaults to auto instead of remembering my preference like before, and it's so laggy and slow to actually navigate to the quality settings, it adds so many extra obstacles just to watch anything. It's a pain to even find vods compared to the previous version, too. It used to actually be MORE convenient than other apps to continue watching vods on fire tv because it'd show you vods you hadn't finished watching on the main page as soon as you open it, too, and for no good reason they cut out the chat replay. On top of all of that, after a while of watching it suddenly throws up an error and refuses to play any stream or vod at all until I restart my whole fire tv device. Literally unwatchable, this update is a disaster.
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rewo2222
commented
Well put v10 blows chunks what a way to hurt your streamers too
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MeliGamer21
commented
Umm. What just happened to my app?? Apparently, it updated to V10 and then took away features such as Chat on VODs? Not only is it a pain to now find the VODs, but not having chat? Why? The functionality is there. Why take it away? Why hide VOD videos? How can I get the old version back? This isn't about not liking the design. This update makes the app pretty pointless for half of why I'm on Twitch. Why should I be forced to watch on my phone when I have a giant tv across the room with a TwitchApp that is somehow less functional than previous versions? At least give us the old version while you work on a better design. Any focus group or beta testing could have told you this version was poor design.
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PapaHardcastle
commented
New update is terrible on fire devices. No chat, less vods, no continue watching section, video quality settings don't save. You've even managed to ruin fast forwarding and rewinding somehow as now you either skip 10 seconds or minutes at a time. Looks like a mobile app now as well.
Just removing features for the sake of it I suppose.
Revert please.
In the meantime, it's best to sideload/jailbreak a better twitch app.
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Jeh_Jeal
commented
Yes I hate this new version I can't continue where I left off watching a vod and I can't see the chat on vods. It crashes every 30 min or so amd I have to restart the app and find the vod all over again. Please fix this or go back to V9!
P.S. I accidentally "flagged" this post on accident when I wanted to add my comment, please disregard.
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K8_the_Grrr8
commented
Twitch, we are all waiting for your response...