Rollback the FireTV App to V9
The loss of functionality of V10 when compared to V9 is baffling. The redesigned UI is nigh incapable of assisting the user with finding non-live content, since the home, bowse, and category pages now only present live channels to the user.
In the prior app version, all followed channels were listed in a dedicated row about 2 rows below the top/live followed channels row. By removing this and all other non-live content, V10 of the FireTV app delivers an experience that is order of magnitudes more cumbersome to navigate compared to the prior version.
In the updated version users are required to search for individual channels (followed channels included) if they're looking for ANY non-live content, even content they've started watching but had to pause and return to later. Why on Earth should we have to go to the search section and search for any of that content in V10 when V9 gave it to us in a clean and concise manner. Moreover, if we want to know what our followed streamers have recently streamed, we have to search each one individually. And once we've made a decision on who to watch, we get to search them a second time in the same session. It's ridiculous and wasn't so cumbersome in V9.
I could give this a pass if the UI presented the most recent broadcast for each followed channel along side all the live followed channels at the top of the home screen. While still not ideal, at least then I'd only have to waste at most a little time passing through a vod I may not be interested in to get to their profile and find the content I'm ultimately looking for. But I can't even do that, and am instead shoehorned into searching for streamers I already follow.
And to top it all off... The chat history has been completely removed from the vods, and you can no longer send chat messages in the FireTV app.
You also can't force the playback overlay to hide in V10, and instead have to wait 5 seconds for it to disappear on its own. Before, in V9, you could hide it without delay by pressing down
Why has so much functionality been removed and the user experience worsened so tremendously?? Keep V10 and give us back V9!!!
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squirrelfire
commented
Yes. The app has become unusable in its current form for me. No more videos I'm currently watching, pain to find VOD, and I have zero interest in anything trending - especially not softcore ****.
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geomike99
commented
Please at least return the "followed channels" tab, and allow us to view chat on streams and VODs. What is the point of a live streaming service that doesn't let you follow the chat? And what's the point of logging in if you're going to make us search for our followed channels and recent views?
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wellingtonbd
commented
O que mais me irrita é o fato de eu não poder acompanhar o chat no VOD. Muitas vezes o stremer ri ou fala algo que vou no chat e eu não consigo acompanhar. Comprei o Fire TV Stick 4K só pra acompanhar as lives da Twitch, mas agora perdeu o sentido.
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hughhoney618
commented
I've never experienced such a downgrade from an update in my life.
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Stephen_Harris
commented
Please change this back. There are so many shortcomings on this version which have already been stated - I’ve also noticed that you cannot watch VODs after a certain time/scroll amount. As someone who watches VODs months old (mainly Critical Role), I literally cannot get to older episodes unless I use YouTube. I can’t even cast the phone application, or continue watching if I’ve started on my phone.
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alannahrncir
commented
This really needs to be fixed. Sometimes in really bad states of mind twitch is my one safety and now I can't even find videos of the people I follow, let alone go back further than 2 weeks. I fall behind and then binge watch. I don't want to be stuck wasting time trying to find even 1 thing to watch in the middle of an anxiety attack.
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DaxOfNine
commented
I really hate the fact that when the streamer I am watching raids someone and I get a "This stream has ended" message instead of it switching to the raided channel. Instead of leaving twitch on in the background while I am doing things I find myself switching to YouTube instead. At least YouTube keeps playing videos..
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GoreGyal
commented
Thank you thank you thank you bananimus3!
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Bananimus3
commented
And reesej, if anyone likes the split chat like I do, it's resizeable. Def enough features it takes getting used to. Shiny though!
ily twitch.
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reesej
commented
Yes! bananimus3 I was able to backload the app onto my fire tv THANK YOU. the S0undTV app makes twitch do what twitch should be able to do itself!
not just that but things the twitch app could never do, like view the chat in a tinier window when watching a vod instead of doing a split screen like it did when it existed before the update.
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Mylifetogive
commented
Bananimus3 you are so ****. Soundtv is sick thanks for bringing it up. I use it with a shieldtv and its perfect.
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Bananimus3
commented
While we wait for something official from the hard working folks at twitch, discovered something else for all the good noodles out there... S0undTV.
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Mylifetogive
commented
Can we get some feedback from twitch on this? I really miss seeing chat in vods which is most of what I watch.
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afrostitcher
commented
Streamers have been telling me twitch is blaming reduced viewer numbers on the end of covid but they don’t talk about how one upgrade of the fire tv app rendered the app inoperable. I can’t even tell you one benefit of the new app -maybe the giant unfollow button when I watch streamers?
I can’t raid, I can’t chat (but there’s a huge chat button on the app because trolling app users is fun) I can’t find offline content from people I follow.
I basically got fire tv for twitch and it’s broken now. A roll back to previous version gives me back most of the functionality -
Bananimus3
commented
I opened a support ticket also.
1) Can't easily get to non-live content.
2) Where's my list of followed channels?
3) Latency on live video is awful. Old app used to be the only way to watch that was near instantaneous. Now it often starts 5-7 seconds behind and gets progressively worse. Awful experience trying to interact with live streams.
4) Not all chat activity shows in chat.
5) No more auto forwarding on raids. Need to wait forever for the option to even come up, and still have to click a few buttons first. Miss the spontaneity of raids.
6) Tries to make sure chat names are visible on dark background, but it's not tuned properly. Practically black names don't appear in chat, and bright names get turned white?
7) No chat replay on VODs anymore? Who is my streamer talking to? What's happening?Just to name a few. Agree with sentiment that there's a perverse attention to directing to live content only, which just feels wrong when it completely cuts us off from our subscribed, offline content.
I'd give anything to get the old version back. Total downgrade.
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fatuousjeffrey
commented
I primarily watch content from my followed channels, and most of that is VOD. With the new app, there is really no reason to even log in as none of my preferences or follows are respected or displayed.
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hollie512
commented
As someone who watches streamers mostly in a different timezone, 99% of my Twitch watching is VODs. If I cannot see the chat, I cannot see what is being referred to by the streamer. I literally will not use the app anymore if this doesn't come back.
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TheRealAppy
commented
Glad I'm not the only one who noticed the search results seem to prioritize suggested live content over the ACTUAL search results, even in the case of searching for the exact channel name.
I cannot fathom the decision making that went into that design choice. I can only assume Twitch makes more profit on live content vs VOD content, and so they are attempting to prioritize it over others. And while I can appreciate the profit motive there as a capitalist myself, THAT'S NOT HOW YOU DO IT.
Provide us with a better product than you did previously, and a superior product compared to your substitutions and you will have customers... Don't inhibit access to our preferred content and oppressively nudge us into your more profitable offerings when we've clearly indicated we want something else. That's a really Really REALLY good way to destroy your customer base.
This new app is such a pain to deal with, and whether I'm correct about the motives that drove these changes or not, it makes me feel like Twitch lacks respect for me a customer. So thanks for the continued motivation to watch less Twitch and more YouTube and other content platforms.
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Ash_Meadow
commented
With the most recent update, twitch has become entirely unusable. Once I log in and try to watch a stream, it crashes my entire firestick, to the point I have to unplug it from the power and reboot it to make it start functioning again. This new update is complete trash.
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TheEdRobinson
commented
I've had so many of these same problems. I'm glad I'm not alone. Latency issues, resolution drops, sudden stops and warnings that connectivity has been lost when everything else in my house is working fine, and the WORST thing IMO is the loss of my Followed Channels from the main page. And when I do search for my followed channels, using their full names, they're not even the first thing that pops up! Instead I get vaguely-related live channels or whatever sponsored **** paid for my attention that day.