Shared Ban Info - Shared Comments
The New Shared Ban Info feature should have a section to show the reasoning of the ban in a channel so the mods know exactly why the user is suspicious. It makes it difficult for us mods to know why the user is banned if the reason is only being shown in the chat they were banned in and not the suspicious user box in our chat.
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Myzidya
commented
Shared ban info is a very useful concept for the channels of marginalized streamers who face serial offenses as harassment or bordering on harassment from a number of users.
My suggestion is actually In addition to providing visibility of ban reasons and shared comments with shared bans.. Grant streamers the ability to designate some moderators as a "Tier 2" moderator or "Super moderator" for their channel.
And provide the broadcaster a checkbox to turn on sharing of _All_ chat log information, and everything the local moderators can see about banned users between the second tier moderators of channels who share ban information with each other.
I believe in most cases where channels agree to share ban information - the two channels already tend to have team members who moderate both channels, But the number of mouse clicks (For users who already have mod access to see chat logs of both channels), and the amount of manual coordination needed to get at the information should ideally be reduced To increase effectiveness of broadcaster mod teams collaborating with the shared ban information feature.
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CasualEmma
commented
For anyone reading this thinking that they are getting unfairly banned because of behaviour in another channel due to this feature - as a mod who uses shared ban info it is just a useful 'awareness' tool, it's not (in our chat anyway) intended to be used as an auto-ban feature. This feature just helps us to keep a closer eye on potential bad apples and to take action sooner if they have a history of abusive comments. It is best utilised when mods use the mod-comments feature. I think this suggestion that the last comment before the ban is shown is a really good one, or for us to see the previous warnings used etc. To some of the commenters below - especially the ones who seem to think that doing things that make them comfortable should be allowed at the expense of what makes the streamer comfortable, I suggest you take any chat bans as an opportunity for self-reflection, not self-pity :)
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bkam1994
commented
That's not a good and a fair feature to have, even thought I know that the feature was posted in 2022, but I want to give my views on this regardless, since it is good to be aware of significant downsides of it and here's why.
I have unfortunately been unfairly removed from several Twitch channels despite always being polite, respectful, friendly, and inclusive to the streamer and everyone in chat. When I start watching a new streamer, I mention in my intro comment that I’m a sensitive person and hope they won’t mind me asking questions or discussing things that might feel rude, targeted, or upsetting from my perspective. I ask for understanding, but this is rarely acknowledged by the streamer or their moderators. Many bans seemed to have happened because the streamer or mods don’t like me or misunderstand my intentions. This feels unfair and frustrating since I try to avoid conflict. Being able to discuss and ask questions would help me feel better and clear up misunderstandings, but instead I often get timed out, pressured to move on, or removed. This is not how these situations should be handled. Of course, people who are rude, spam, or behave disruptively deserve timeouts or removals and other actions.
So having that feature would just share the mis-information since the information would not give a streamer a clear bigger picture of the situations that actually occurred in the previous streams that resulted in the bans in other channels and where the mods would not take into account the streamers’s actions that were unjust and wrong, which in my cases, this was exactly the case and because of them not dealing with the situation properly and just banning and timing someone out without an actual violation and just based on personal opinions, views and thinks like that, this spreads the misinformation with the ban from the channels. Also, they can even make the actual reason up or change it slightly to fit their liking and not have full transparency when they share the ban reason when in reality their team did not handle the situation, unfairly banned and timeout someone and where they should have handled those simple things in a professional manner, like taking a minute to discuss about it, let the person talk and not get timeout constantly and removed comments and things and we would have moved on in a minute, but if that’s too much and they don't have the energy, then they should not be a streamer.
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Gogo04
commented
shared ban info is a joke. i agree it needs more info as some channels ban for different reasons.
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みそにゃー
commented
A year ago I had some drama with one streamer (who I still like a lot). Now half of my favorite streamers I cannot watch anymore because everyone uses her shared ban list now. And the measures only go further and further and everytime I become more sad about it.
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OnlyStevie
commented
Absolutely, the ban reason is shown to the user, streamer and other mods, it should be shown elsewhere too
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lucy____fer
commented
Sí, opino lo mismo. Además no olvidemos que detrás de una pantalla al final hay personas y como persona podemos llevarnos mejor o peor con alguien. También están las expulsiones temporales por recompensa de puntos, que se lanzan para divertirse en el chat y acaban marcando usuarios sospechosos. Luego están situaciones surrealistas como un canal por ejemplo que me vetó por haberle dado unfollow y al entrar a otro canal diferente no podía hablar en el chat llevándome yo bien con ese streamer. No podemos saber lo que hay detrás de cada veto y es desmotivador para un viewer encontrarse con una situación así sin haber hecho nada malo.
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No_Lollygaggin
commented
I agree 100% with this. I actually removed shared ban because I ended up having users banned due to personal drama in another channel. It had nothing to do with suspicious behavior. This is helpful context to have to make my own decisions on who to include or not from bans.
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SIimeQ
commented
In the "mod comments" tab, after clicking on the user, add the option to delete this comment by the moderator or editor. At the moment, the streamer himself must remove the comment posted by the moderator.
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LordOfTimeAndSpace
commented
That would be a great addition to the shared ban feature
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ScarletRiverrVT
commented
I strongly agree with this suggestion. Mods and streamers would benefit significantly from having notes for shared bans. Not just to have a better understanding of why a viewer has been banned, but also to minimize any stress a moderator or streamer may experience when attempting to find out why someone is banned.
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Banezarian
commented
^ This, absolutely! Having a reference to why someone was banned in someone else's channel would be an excellent resource! Especially if they were also denied an unban request as well!
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Hils
commented
Shared bans should include mod notes. There is a big difference between spamming emotes vs. doing something really horrible (racist comments, etc). It would be nice to know what we're dealing with so we can make a decision accordingly.
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merkuree_
commented
I also think it would be beneficial to extend shared ban info to stream teams, or at least an option to do that.
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OilMama
commented
Please Vote and Share this with all discords and twitch users. Thank you
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A_Humble_Wooper
commented
It would be wonderful if this could be linked into the same network as the new shared ban info feature. If we trust each other with ban status, I'd think we'd also trust each other with commentary on WHY people are banned/monitored/restricted.
Sometimes it's because of outside activity like whispers, Discord conversations/DMs, or social media stuff. -
MrrReca
commented
It can be an interesting feature that moderators could be able to see mod comment a user has in different channels, so moderators can be warned about users that are not respecting communities' rules. Also it can be interesting to be awared if that user has been banned (or is still banned) because it can be disrespectful in the current channel.
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MrrReca
commented
It can be an interesting feature that moderators could be able to see mod comment a user has in different channels, so moderators can be warned about users that are not respecting communities' rules. Also it can be interesting to be awared if that user has been banned (or is still banned) because it can be disrespectful in the channel the moderator is moderating.