6 results found

1. adding 2fa to chat as optional filter

   Enable 2FA as a chat optional requirement for users to be required to have 2fa before typing in a users stream chat. This would drastically reduce the number of times a banned user will try to evade a ban to harass a streamer / disrupt chat.
   On top of this it would drastically increase awareness on 2fa. Being optional it wouldn't force people or streamers to turn it on or use it. This could also help people who have 18+ Mature content streams reduce the number of people under 18 from engaging.

   As 2fa already exists within the twitch platform and is required for affiliated/partnered streamers enabling this to a chat setting would be pretty easy for a developer to add into a code

   Its already clearly a pretty popular idea
   https://twitter.com/ellerows/status/1299393402266628096

   How it could look here:
   https://twitter.com/ellerows/status/1299403769634000934/photo/1

   Enable 2FA as a chat optional requirement for users to be required to have 2fa before typing in a users stream chat. This would drastically reduce the number of times a banned user will try to evade a ban to harass a streamer / disrupt chat.
   On top of this it would drastically increase awareness on 2fa. Being optional it wouldn't force people or streamers to turn it on or use it. This could also help people who have 18+ Mature content streams reduce the number of people under 18 from engaging.

   As 2fa already exists within the twitch platform… more

   1,114 votes

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   78 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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   Completed  ·  AdminTwitch (Admin, Twitch) responded

   Hey all,

   Thanks so much for your feedback and comments on this topic. Today we’re updating our suite of moderation tools by adding phone-verified chat and expanding the settings for email verification, to help Creators better control their chat experience and improve security. Both Creators and Mods will be able to set the verification requirements for a channel and there are varying levels you will be able to set so it best suits your community. Unlike 2FA, which requires you to enter a code each time you sign in, you’ll only have to verify a phone number and/or email once to be considered verified for chat across Twitch. For more information please refer to our blog post from earlier today: https://blog.twitch.tv/en/2021/09/29/securing-your-chat-with-phone-and-email-verification/

   We’ve spent many months building, testing and refining this tool, and while this is far from the last update on our roadmap to improve Creator safety, we’re optimistic about the impact it can have in making a safer Twitch. As always we would love to hear your feedback about these changes.

   Hey all,

   Thanks so much for your feedback and comments on this topic. Today we’re updating our suite of moderation tools by adding phone-verified chat and expanding the settings for email verification, to help Creators better control their chat experience and improve security. Both Creators and Mods will be able to set the verification requirements for a channel and there are varying levels you will be able to set so it best suits your community. Unlike 2FA, which requires you to enter a code each time you sign in, you’ll only have to verify a phone number and/or email once to be considered verified for chat across Twitch. For more information please refer to our blog post from earlier today: https://blog.twitch.tv/en/2021/09/29/securing-your-chat-with-phone-and-email-verification/

   We’ve spent many months building, testing and refining this tool, and while this is far from the last update on our roadmap to improve Creator safety, we’re optimistic about… more

2. Allow Streamers to Remove Followers (eg. Banned Chatters and/or Trolls)

   Please allow streamers to remove people from their follower's list. As a small streamer, I struggle with trolls, and I have made many streamer friends who have had the same experiences as me. On more than one occasion I have banned a troll from chat and had them return with upwards of 3 other accounts, sometimes even up to 10 or 15 other accounts during one stream. (Keep in mind my average stream is about 2.5 hours, and I try my best to not acknowledge or encourage the trolls at all, I just ban them and move on.) They follow each time they return, adding new but empty follows to the follower count.

   I have had trolls return with new usernames that target my mods, or reference something that was said earlier in the stream, or even referencing their past usernames that were previously banned. Their follows are meaningless because they will likely never return with that account that they made to troll a specific streamer.

   Many streamers try to keep track of their follower to viewer ratio as they grow. To see what they're doing wrong or right, and to see what helps them grow or makes them lose followers. Having those empty follows of people who will never return is quite a problem.

   Here are a few of my suggestions:

   • Automatically removing someone from the follower's list if they get banned in chat.

   • Giving streamers the option to view their banned chatters list and manually remove the follow themselves.

   • Remove the option to make multiple accounts with one verified email address. (This enables trolls to make new accounts in just a couple of minutes and quickly return to keep harassing a streamer)

   • If a streamer has banned several usernames that share the same email, allow the streamer to ban the entire email address and any associated usernames.

   • If a streamer has banned several usernames that share the same email, allow the streamer to remove any and all usernames that are associated with that email from their follower list.

   Trolls will not keep me from streaming, but implementing at least one (if not several) of these ideas would be a huge help to me and many other streamers out there. Thank you for your time and consideration!

   Please allow streamers to remove people from their follower's list. As a small streamer, I struggle with trolls, and I have made many streamer friends who have had the same experiences as me. On more than one occasion I have banned a troll from chat and had them return with upwards of 3 other accounts, sometimes even up to 10 or 15 other accounts during one stream. (Keep in mind my average stream is about 2.5 hours, and I try my best to not acknowledge or encourage the trolls at all, I just ban them and move on.) They follow… more

   608 votes

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   31 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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   Completed  ·  mouse responded

   You have a lot of different suggestions here, the latter of which have not been implemented, but I wanted to let the thread know that we have recently released the ability to remove followers from your list by Blocking them.  https://twitter.com/TwitchSupport/status/1243643979897417730?s=20

   You can see how to Block a user here: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers  Additionally, you can see your channel Banned Chatters in your Moderation Preferences in the Dashboard  https://dashboard.twitch.tv/settings/moderation

   Please post the other points as separate ideas. Thank you.

3. Allow streamers to choose who is allowed to clip on their channel
   420 votes

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   14 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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   Completed  ·  AdminShimesaba (Product Manager, Twitch) responded

   Controls for the streamer to limit clipping to Subscribers and Followers (by duration) were added to the Dashboard/Channel Settings page in August.

4. Editors manage clips

   At time of writing an editor of a channel can upload/edit/manage/delete vods and highlights, but cannot edit/manage/delete clips

   Please allow editors to manage clips of the channel(s) that they are editor(s) of

   60 votes

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   3 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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   Completed  ·  AdminTwitch (Admin, Twitch) responded

   Hey there!

   Sorry for the delayed, but this has been completed and this functionality is available for all editors!

   You can find out more information here: https://twitter.com/Twitch/status/1339289739107549184

   Thanks so much for the feedback!

5. Catalog of Problem Users

   Some users create problems within communities of streamers that don't warrant a permanent ban from the platform but cause recurring issues.

   For example, I have a group of other streamer that I am friends with and our communities often intermingle. A user has been prevelant in all of our channels, walking the tight rope of bannable offenses. While we have used discord to keep in contact with our mods collectively, it still segments the information into a small group.

   It would be amazing to have a way for content creators and moderators to raise red flags across all content creators. If someone has been banned/timed out/warned in multiple channels for doing the same action, it would be helpful to have some sort of resource to know this. Perhaps some sort of tooltip in mod view with number of infractions or something.

   Then, when a negative behavior starts and the mods perk up, they can mouseover the name and see "Time outs: 300" and/or "Channel Bans: 50". If someone slips once and has a clean record, the mods react differently than someone who is a problem in many channels.

   Some users create problems within communities of streamers that don't warrant a permanent ban from the platform but cause recurring issues.

   For example, I have a group of other streamer that I am friends with and our communities often intermingle. A user has been prevelant in all of our channels, walking the tight rope of bannable offenses. While we have used discord to keep in contact with our mods collectively, it still segments the information into a small group.

   It would be amazing to have a way for content creators and moderators to raise red flags across all content creators.… more

   5 votes

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   Completed  ·  Danky responded

   Hello! We have introduced Shared Ban Info that may help with solving your suggestion. You can learn about Sharing Ban Info with your fellow creators at our blog. 

   Apologies for missing this post at launch, but thank you for your feedback and have a great day!

6. Introduce Emote Only/Off toggle button

   G'day fellow moderators!,

   So as of late on a mate's stream, one of the other mod's and myself started setting chat to emote only during cutscenes in the game he is playing, decreasing the chance's of story etc being spoiled for him,

   However,

   Typing it out all the time is starting to feel like a chore, would it be possible to add a toggle button, via the settings cog button at the bottom of chat under mod tools, the same way there is a slow mode toggle for "off/on"?

   I think it'd add another effective tool for mod's to help their streamer out and be a quick and easy way to ensure the streamer is protected from spoilers etc especially during cutscenes, while chat is free to post emotes! until the scene is over and gameplay resumes!

   what does everyone think?

   Cheers

   AtlasAU

   G'day fellow moderators!,

   So as of late on a mate's stream, one of the other mod's and myself started setting chat to emote only during cutscenes in the game he is playing, decreasing the chance's of story etc being spoiled for him,

   However,

   Typing it out all the time is starting to feel like a chore, would it be possible to add a toggle button, via the settings cog button at the bottom of chat under mod tools, the same way there is a slow mode toggle for "off/on"?

   I think it'd add another effective tool for mod's to help… more

   2 votes

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   Completed  ·  AdminTwitch (Admin, Twitch) responded

   Hey there!

   So sorry for the delay on the response to this! But we have added an easily toggle-able setting for emote only and a few other chat settings.