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Channel Points

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Channel Points

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148 results found

  1. Prediction outcome ended, never got results notification or points

    9 votes

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    4 comments  ·  Bug  ·  Admin →
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  2. Prediction "fails" (status is still 200) with error "failed integrity check."

    Almost certainly an interaction with extensions. Happens when logged in appropriately on known device. Does not occur on mobile (Android).

    Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/111.0

    8 votes

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    0 comments  ·  Bug  ·  Admin →
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  3. Prediction result won't go away. After timer runs out it either won't disappear like it used to, or it will disappear and instantly appear again with the same result announcement running timer anew. A recursion. Half of the time Dismiss button do nothing as well.
    Please fix.

    7 votes

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    2 comments  ·  Bug  ·  Admin →
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  4. Watch Streaks are not being logged for some users.

    I have seen chatters in multiple streams, including my own, saying that they are not getting the notification to share their watch streak, nor the interface to view it at the bottom of the chat etc, in any channels ever since the site-wide roll out.

    This also applies to myself, despite being involved in the beta as both a streamer and viewer. I have Watch Streaks enabled in my dashboard, but no one in my chat is able to earn them, and I also do not earn them myself as a…

    7 votes

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    1 comment  ·  Bug  ·  Admin →
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  5. When creating/editing custom rewards, there is a nice textarea form field to enter a description. This textarea allows for multiline descriptions. However, in the browser line breaks are not preserved, and so description isn't shown as expected. This could be easily fixed using a CSS property such as white-space: break-spaces

    Bug reproduced in both Chrome and Firefox browsers. Twitch mobile app does format description properly

    Bug screenshot for reference: https://imgur.com/a/jQo4gDB

    7 votes

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    0 comments  ·  Bug  ·  Admin →
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  6. According to the judgement of the oratrice mecanique... jokes aside.
    I've already lost my 70+ watch streak on two channels, and I'm here because Twitch Support asked me to describe the problem on UserVoice.
    If you are in a similar position to me, i.e. if you are a moderator and present at 100% of the streams on the channel you moderate, please consider upvoting it so Twitch can see it's a problem.
    Bonus points:
    - I didn't receive any information about losing my watch streak,
    - I didn't get my watch streak back after watching three VODs from the past…

    6 votes

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    2 comments  ·  Bug  ·  Admin →
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  7. Had two 110 streaks reset themselves for no ******** reason for the third time within a short period of time. This the previous two times they were restored manually after submitting a ticket, now they refuse to do so and sent me here. 110 streaks on two different streams I watch every day and interact in regularly. It leaves a very bad impression, and support refusing to help or fix their buggy system is disappointing and disheartening.

    6 votes

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    0 comments  ·  Bug  ·  Admin →
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  8. この余計な機能のせいでチャンネルポイントの項目の視認性が低下している。
    既に達成した連続視聴記録の項目は消すようにしてほしい。

    6 votes

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    1 comment  ·  Bug  ·  Admin →
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  9. My viewers cant take a bonus 50 points. We have error and i cant take or rejects rewards.

    6 votes

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    0 comments  ·  Bug  ·  Admin →
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  10. Make sure that people who are unfollowed and blocked on your channel not being able to use the Channel Point Rewards. I sometimes remove followers and block them because they're being annoying, rather than banning if I feel like they need a longer timeout from the community. They can just keep on spamming rewards in your channel if they have the points for it. Thank you in advance.

    6 votes

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    1 comment  ·  Bug  ·  Admin →
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  11. 6 votes

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    2 comments  ·  Bug  ·  Admin →
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  12. As things stand right now, Twitch recommended rewards are not viewable on queue, specifically Highlight This Message. It would be nice if we had the option to view who redeemed those rewards in case you want to go and view their twitch pages.

    6 votes

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    0 comments  ·  Bug  ·  Admin →
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  13. Hi, I'm using an android phone for this, I only just got back my 97 stream streak after complaining that I randomly lost it without missing a stream, it's currently 2:46pm NZT here I woke up like 30minutes ago, opened up my friends stream cause I noticed he's live, it showed 97, I was happy, I started talking in his stream then boom back down to 1 instead of 98 like it should be! Please fix this! I don't want to have to keep emailing you guys about it, cause I'm sure you guys don't want to keep restoring people's…

    5 votes

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    1 comment  ·  Bug  ·  Admin →
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  14. prediction wont go away even when i refresh and click dismiss, they just stack up on top of each other. not going to lie but this website can be so garbage to use, on pc now too nevermind on mobile, its a complete joke guys

    5 votes

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    0 comments  ·  Bug  ·  Admin →
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  15. Recently have been watching a streamer (who will remain anonymous for now, as it's not relevant who they are), and interacting with the stream & chat almost constantly, building up a huge "watch stream streak" in the process. The week beforehand, I was on the road & not at my usual setup to watch Twitch, and I logged in via the app to join in with chat & the streamer... was there until they raided, and ended up closing the app.

    It was only when I went to log in to watch them again the next time they streamed (they…

    5 votes

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    0 comments  ·  Bug  ·  Admin →
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  16. Dont stack prediction results popup banner ABOVE NEW PREDICTIONS banner!1elf!!!1
    Why on gods heavenly earth do you have to occupy the exact same UI space in the web app to show the prediction results and a new prediction in the chat. FFS just move it out of the chat app already.
    Its impossible to get to the new prediction, espically if its a short one.
    After a reload it takes like 10 seconds to show a purple banner before the old prediction results are shown and NO WAY to get to new prediction popup. Please fix and thank you

    5 votes

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    0 comments  ·  Bug  ·  Admin →
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  17. I have been days where my alerts either by channel or raid points do not work as they should.
    if i use the “send test alert” button it works on my obs and on twitch (being live) but when someone uses channel points or a raid comes to me, the alerts i set are not shown and/or work with a lot of delay.

    this was supposed to be an improvement to not having to use external pages, it feels like they just implemented it and completely forgot about it.

    5 votes

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    0 comments  ·  Bug  ·  Admin →
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  18. The box that shows the predictions opens, but its too small and it only shows the prediction title with no options to select

    5 votes

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    0 comments  ·  Bug  ·  Admin →
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  19. I encountered the following scenario: There is a redeem with text input that any user can redeem once per stream and in total can be redeemed four times with a cooldown of 30 minutes.

    When me and another user tried to redeem it at the same time, neither one went through or deducted channel points. However, the system told both of us that we had reached the maximum number of redeems.

    After this, a different user was still able to redeem it, as neither of ours went through to trigger the cooldown. Since our failed redeems had no effects on…

    5 votes

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    0 comments  ·  Bug  ·  Admin →
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  20. Hey!
    You see, I chose a color to be the background for all of my rewards.
    But when I tried to create a new reward, I found a bug, which I described in the topic title.
    Here is the color I chose - https://prnt.sc/BowTCL8RmsIZ
    And here how it looks in editing of some rewards - https://prnt.sc/MM0L_MFt9O30
    You can see that the color code is different, but the circle is in the same position as on the previous screenshot.
    It can repair itself, but when I refresh the page, it shows the wrong code again.
    Fix this, please.
    Thank you!

    5 votes

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    1 comment  ·  Bug  ·  Admin →
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