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Purchase Management

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Purchase Management

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124 results found

  1. Hello guys, I have been having issue with my payout since Jan 2024.
    My payments are on hold and i have sent dozen emails and chats for the past 7 months with no responses to my solution even contacted tipalti and they said twitch support has to clear the case from their side first!!

    please anyone from twitch look at this..

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  2. When streamers earn money from bits, subs, and ads, introduce an option to deposit these earnings into a Twitch Wallet instead of directly into a debit account. This wallet could be used to cover subscription fees and bits purchases on the platform. Implementing this feature could reduce the need for pay-out thresholds and might offer potential tax benefits if the money remains on the platform.

    2 votes

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  3. We could pay in Russia using QIWI wallet till recently, we can't now. Why? Twitch Support just told me to go here. Bring it back!!!

    2 votes

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  4. On/off for story’s

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Integrate payment allow payments for subs donations, bits with paymentwall btcpay for btc xmr ltc usdc

    2 votes

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    3 comments  ·  Wallet  ·  Admin →
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  6. I have an amount saved up on my AmazonPay and tried to use this before having to use my debit card/ credit card and there is no way for this to be taken from the amount saved on AmazonPay first. For example I wanted to gift a subscription to another person and would of rathered use my saved amount that was on AmazonPay which I loaded with my debit card. So scince I used money from my bank to load the AmazonPay why bother having to take from my real life bank account? Also would perfer to have to type…

    2 votes

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  7. I hate it when i donate to someone only to find out later they were cheating. Fraud and theft. Please make cheaters return all money.

    2 votes

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  8. I recently had a problem with account getting hacked trough third party and I'd like to get bank app confirmation added. To be more thorough, when you're paying for anything at Twitch(subs, Bits etc.) you should approve the payment through your bank app(most of banks have those nowadays). This will reduce the risk of people being robbed by hackers/abusers. Also, payments should not be considered as invoices but as regular payments(account to account).

    2 votes

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  9. 2 votes

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  10. Considering the number of people that don't like PayPal and avoid certain types of payment processors, it would be useful if these people had a payment method they used to purchased things on Twitch. GabPay is a popular one that is available in the US and Worldwide shortly. Its fees are half that of PayPal so Twitch would make more money when people subscribe using it over. There are also no charge backs so that is one cost Twitch will not have to worry about.

    2 votes

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  11. Include the channel name on the invoice sent when subs are gifted.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Allow us to buy Twitch Turbo with our gift card balance with british pounds UK, i notice that only people in US can buy Twitch Turbo with their gift card balance but no other countries.... we can buy subs and bits with it but not turbo,

    also allow us to buy Twitch Turbo on Mobile ios with our apple balance, again we can buy subs and bits on mobile ios and use our apple balance but not Twitch Turbo...

    Currently there is only 1 option to buy Twitch Turbo and that is via a browser using our debit/credit card

    please…

    2 votes

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  13. I've no idea why we have to pay more for low performance. here's 2 examples.
    Twitch doing 2 experiments, 1st Direct cheers and 2nd elevated chat.
    If I cheer $1 on a streamer, I can give 3 users to (temp) emotes. BUT If I cheer with $5, there's only 10 users going to get it.
    $1 = 3, $5 = 10, $10 = 15, $50 = 20, $100 = 30 users.
    If I want to give more emotes, I have to pay $1 a lot lol ($1x10 = same as $100)
    2nd elevated chat is also worst :(
    here's Amount…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. The Software Engineer quality has dropped for Twitch. I know because I was once interviewed for a position many years back. The quality has dropped significantly, and you may want to evaluate who is working here. AWS is already a laughingstock in the developer community, just look on HackerNews, everyone in Silicon Valley knows what a joke this company is. Fix your ******* **** and stop preventing me from giving you money morons. Otherwise I will take my business elsewhere, like YouTube.

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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  15. Expanding on payment methods in china, like alipay or wechatpay.

    2 votes

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  16. I was gifted a Twitch Gift Card and it is not useable in my region. Effectively Twitch have received $25 and provided nothing in return since it is just sat in my wallet and cannot be used.

    Suggestions:

    • Allow refunds or transfers from the wallet.
    • Allow the use of multiple currencies in the wallet regardless of region.
    • Allow currency conversion of the wallet balance.
    • Allow at least bits or something to be purchased with it.
    • Provide customer support an option for resolving this issue.

    All other suggestions welcome. If this was any other service provider there would be options beyond…

    2 votes

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    1 comment  ·  Gift Cards  ·  Admin →
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  17. 2 votes

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  18. Its great that you have decreased price for subscription given our weak currency. Now the issue is, only way to pay for subscription is through credit card. It would be great i am able to pay through a local payment service since everyone uses them here. These services are handled by pretty big corpos so they would be very much accomodating towards twitch if you guys contact them.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. amazon pay would be my choice, but as a german i get directed to .com instead of .de so i cant use my already existing german account/payment

    pls let me pay with my german account

    and probably a problem for other countries too

    why offer amazon pay for europe when you need a .com payment

    2 votes

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    1 comment  ·  Bugs  ·  Admin →
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  20. Help creators simplify their taxes (and help prevent donation fraud) by incorporating an "add tip" option when someone subscribes to their channel.

    This also helps protect the streamers' personal information and right to privacy, and reduces the need to use third-party websites.

    2 votes

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