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User Accessibility

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User Accessibility

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  1. The current chat font on the iOS app is very small for the legally blind. Please add dynamic text support or the ability to increase the chat font size.

    5 votes

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  2. As someone with a condition similar to Narcolepsy I am potentially subject to sleep attacks - without notable warning.

    As far as i am aware, the current ToS would result in me being potentially banned should i have a sleep attack while streaming and not have a Mod in chat at that precise moment.

    I am currently a small streamer (and while that reduces the likelihood of me being reported for 'unattended chat while streamer sleeps' it doesn't eliminate it - and that may change over time), and as such it is not always possible to have a mod lurking…

    4 votes

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  3. I know alot of my diffculties with games or on here is not beign able to find things to make my experience enjoyible. It took me 5 days to figure out how to unsubscribe, or even find a chat bot, high contrast fonts, or the ability to text to read or a warning whomever engages with me, knows Im blind, because no one ever reads the profiles. to understand Im not going to behave or interact with them the same way as sighted streamers

    4 votes

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  4. The search form (and a few other forms) aren't screen reader friendly because they list the form title within the form which disappears as you start typing, stopping you from hearing the form title after entering text.

    4 votes

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  5. The redesign has changed the default font to Roobert which has made it harder for me to read the text on the website.

    Helvetica is considered to be one of the most easily read fonts on a display. Please change the default font back to Helvetica

    4 votes

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  6. Disabled streamers just don't get a fair shot at making it to "Partner". I have physical issues which have obviously created an unfair playing field to make the numbers required. Plenty of concern in here about that. Change this, Twitch. You're better than this.

    3 votes

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  7. When you added the ability to have emotes appear in the text box, instead of the text that makes the emote appear, it broke the "Press Enter after message" option in stream deck buttons that type text wherever the cursor is.

    As a (physically disabled) mod who often needs to quickly type the same few commands for bots in another channel's chat, I use several of these stream deck buttons. This change has reduced the speed I can sent these commands by a lot. So, please restore the ability for stream deck buttons to send messages after typing them.

    3 votes

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  8. Right now you are only able to scroll through Twitch-Chat by using your Mouse Scroll Wheel. When you are on a Laptop that uses a Touch Mouse, you scroll by clicking the (too tiny) scroll bar to the right of Chat. When doing this, new Messages will bug your current position lower. So basically the Scroll Wheel is totally useless when using the Drag and Drop Scroll Wheel because new Messages make it impossible to read what you wanna read. I don't understand how this isn't fixed yet.

    3 votes

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  9. OBS plugin that a live captioner could use - currently it doesn't seem there is any captioner-compatible software to use with OBS/Atem - this would mean higher accuracy captions for live broadcasts as currently accuracy isn't so great and also cuts out.

    3 votes

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  10. Sometimes a streamer announces a specific time when they will go online and do something special (an event, an announcement, etc.). It would be cool if I could get a small sound alert when that streamer goes online so I can in the meantime play some game or do other stuff while waiting and don't have to watch the clock all the time.

    3 votes

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  11. Providing plain text emails is an important aspect of user accessibility. They're easier to look at and less error-prone to assistive technologies.
    It also plays a role in respecting user privacy.

    3 votes

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  12. The mute button is discriminatory against people who can't speak. There are more than 1 million people who are mute. Calling the button as that term not only reduces their suffering to a button of convenience but also equates them to being worth nothing. Please change the name to '0 volume' or 'no volume'.

    3 votes

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  13. Problem:
    - Search for "declare yourself autistic twitch tv" and no expected results will come.

    • The BIG issue:
      • TWTV has grown up and its too huge, there is not enough ppl on the earth that can track down what is being said, who is about to commit a crime, who is about to harass someone. That's why we should focus on the "system" itself. I am first focusing on the ppl with autism, the most sensible people, the others should be next.

    Major characteristics for people at the classic side of the autism spectrum that can manifest on TWTV:
    -…

    3 votes

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  14. I'm experiencing an issue on Android 11 where the volume coming from any and all streams through the Twitch mobile app is distinctly quiet to the point of being inaudible unless I set my phone to max volume. This has caused intense usability and accessibility issues on my Android mobile phone as I have to set my phone to max volume to be able to hear any Twitch channel through speakers and/or headphones which causes intense pain when using any other sound/voice app such as Discord, messaging apps, etc. Is there a way the Twitch mobile app's volume can be…

    3 votes

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  15. Blind users of the sight use a number of programs to help them however going and clicking buttons can be awkward with those programs a chat command that they could run to follow someone would be great, even better if they could do it from a different channel and follow with a @ when someone is shoutouted out.

    3 votes

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  16. 3 votes

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  17. I, like many other people, enjoy listening to streams before bed and often fall asleep to them. The problem is since Twitch is a streaming app it doesn't auto shut off. This means the stream will keep on running while I sleep. Sometimes I wake up and my phone has been running for eight hours straight because I didn't exit Twitch before sleeping. I think you should add a toggleable auto shut off feature that turns a stream off after 30 minutes. It should be toggleable so people can turn it off. Please add this, it would be a great…

    3 votes

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  18. Hi Twitch! Photo-sensitive Twitch enjoyer here. Could we please get an option to disable possible seizure inducing animated emotes? Examples being fast, flashing, rapid color alternating emotes that have become popular recently. I love the addition of animated emotes, but these specifically catch me off guard and could trigger a seizure while I'm chatting, or even live streaming.

    2 votes

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  19. I understand you want to make the platform more accessible for the visually impaired and that's great. I believe the decision to remove accessibility options is moving in the wrong direction. First of all you should add more terms and tags that are inclusive to the visually impaired instead. Secondly the word "Blind" does not ONLY apply to peoples with disabilities. It is basically the only word in the English language that correctly and accurately describes what is going on with the playthrough. The word Blind means - lacking awareness, judgment, or perception. It makes little sense to say you…

    2 votes

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  20. Many people think "closed captions" and subtitles are the same; they aren't.

    CC denotes who is speaking (for ex: "Albert: I think it's rather nice out!").

    Subtitles only show what is being said (for ex: "I think it's rather nice out!").

    It might not be a big deal to most, but if you're deaf, this is huge. It's literally the difference between something easy to follow (actual CC) versus realtime subtitles that might not even accurately represent what's being said.

    I know streaming isn't movie making, but imagine watching, say, The Witcher with the sound turned off, but with…

    2 votes

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