Greetings,
My name is Brandon Cole, and I am a totally blind Twitch streamer and viewer, as well as an accessibility consultant for video games, and an advocate for accessibility for the blind. I am attempting to climb the ranks as a streamer, and have currently reached
affiliate status. However, this is not without its struggles. I have been forced to commission a friend of mine to log into my Twitch account to export
my videos to my Youtube channel. I've had to do this because the screen for exporting videos is not accessible with screen reading software. I have tried
multiple screen reading solutions, and multiple browsers, and the issue persists. This screen used to work perfectly, but after Twitch went through one
of its more recent series of changes, that and a couple other screens became inaccessible. You can perhaps imagine my shock when I discovered I also wasn't
able to subscribe to a Twitch streamer I liked because that screen was now inaccessible as well. Again, this is another screen that used to work fine.

I would like to ask that accessibility to the visually impaired receives some consideration. i am not the only blind Twitch streamer out there, and I can
tell you we'd really appreciate it. Test with screen readers, one of which, (NVDA), is free, find out what the export screen, the edit video info screen,
and the subscription screen have in common, and potentially fix them. If that cannot be done, provide an alternative page for the visually impaired that
functions differently. You are, in one sense, already doing this with the subs.twitch.tv page, which I learned about from Dr. Lupo. This is a viable workaround
for blind people, as this page functions perfectly for subscribing. If the ability to gift a sub can be added to that page, and if pages can be created
so we can do the other things mentioned here ourselves, we will be most grateful. I would not hesitate to shout your greatness to everyone if you were
to do this for us. Please, please let me know if you have any other questions, and if by chance there's any way I can help. Thank you, and have an amazing
day!

There have been many times where a streamer has had some sort of emergency while live streaming. The viewers are left confused, panicked, and have no way to help. Situations such as seizures, embolisms/DVT, stroke (which is a real threat for people sitting down all day), and even non-medical emergencies such as someone breaking into their house.

As an epileptic myself, having a seizure on stream is one of my biggest fears. I am not always home with someone else. If I had a medical emergency while streamer, there would be nothing anyone could do or at least not very quickly.

Please implement a private(!) user profile field where streamers have the option to list an emergency contact and/or address in case of emergency. In the case of an emergency, when someone does call the police, I would hope that they can somehow get in contact with Twitch and cooperate to find the emergency contact and send help. Either that or create a command available to moderators of that channel to alert Twitch of an emergency. The contact/address would obviously be private to prevent raiding and harassment.

/emergency was apparently a thing, but isn't anymore (I'm sure because people misused it), but please bring back a similar command that is limited to moderators to make streamers safer.

I've noticed that closed captioning automatically filters swearing. To be honest, this is less than ideal. It assumes your hard of hearing and hearing impaired users need to have language filtered for them, to a standard which non-hearing impaired users don't. An important part is all language translated accurately as possible, otherwise you are directly deciding what language is more important for the disabled client. If a person wants to engage with streamers that swear it should be their choice whether or not they want to see that content, not chosen for them.

Please note: How to handle slurs within closed captioning is a topic of debate, and I do not mean those, I mean words like **** and ****. If these words are okay for twitch, they should be okay for disabled people to have transcribed.

Closed Captioning Uppercase is missing in the Closed Captions Options. When I say uppercase, I mean you should be free to use what font you want and then choose if you want all in uppercase, nor lowercase.

I know "Small Capitals" font is in there but that is not what we want. For example someone set to Dyslexia font then click Uppercase option, and it would show all in uppercase for that font Dyslexia.

In the effects tab, under Style section there should be a icon displaying this; https://i.imgur.com/MB21M68.png

Where people can click on the button if they want to use the uppercase or lowercase :)

I, along with many of my viewers, are having a hard time with the new Twitch dark mode, especially in the chat feed box.

The new look for the site is REALLY good. I want to emphasize this. Everything about it looks cleaner, more modern, and is more user friendly, except the dark mode color choices.

The 255 white on jet black background, with the bold-ish white font, is blinding even with monitor brightness turned down a bit. It doesn't do what dark mode needs to, where it dims out the whole screen but keeps things clearly legible. I put it on two identical screens side by side, and at my normal brightness it is like my eyes can't focus on it properly. I have heard the same thing from quite a few people in the community. On dimmer settings, where the white doesn't pop quite so hard, it is legible, but still uncomfortable to look at.

My suggestion for a fix would be to do one or more of:
---Lighten the jet black to more of a space grey.
---Back off of 255 bright on the font color
---Use a font that is narrower/less bold to reduce the number of intense pixels.

Thanks! I hope this gets resolved in some way, because even after using the site for several days it isn't really getting better.

Hello,

My deaf friend and I have a helpful idea for deaf twitch users. We think deaf users should have a deaf badge to let everyone know that we are deaf. Streamers and viewers will know we are deaf and other people are deaf too. I don’t have to type I’m deaf like 3-5 times. My username looks like normal as everyone else and they will quickly know my ears are actually broken. My username is MadFlyTTV_SiN. I am a deaf streamer and a viewer too. I have had difficult time to reach some streamers who dint know that I am deaf. I often commented that I am deaf but they didn’t notice until I have sent several messages. Some streamers never catch my messages at all, like I’m a ghost. I didn’t understand what they said which prevents me from enjoying being on Twitch. Some viewers literally asked me, “ are your speakers broken or don’t you know how to talk?” Nobody knows that I am deaf. It’s really painful for everyone who are deaf viewers. I hope I will receive a response email from you.

Thank you and Best regards,
MadFlyTTV_SiN

Some people enjoy watching streams of games they enjoy/have an interest in purchasing but don't want to follow that specific channel (for whatever reason).
However, there's a certain little pop-up that covers the bottom portion of the stream, pointing at the follow button, that says "Come here often? Come back to [insert Streamers name here] channel FASTER by hitting that follow button" (with a bunch of hands pointing down at the follow button like we can't see it).

See, some of us just want to watch a stream, chill out and not feel pressured to follow/sub/whatever and I wouldn't have a problem with the pop-up so much IF it only showed up once per stream .. but it seems to show up every few minutes.. pressuring you to follow.. insulting you for not following.. why haven't you followed?.. you're still here, you should follow..
Follow..
Follow..
FOLLOW NOW!!!
WHY HAVEN'T YOU FOLLOWED YET?? You JERK!!!...
...
MAYBE... because everyone has follow alerts. So, IF you follow then you announce your presense, which the streamer tends to try to strike up conversations, and you feel pressure to say more... which is fine and dandy. It's kind of the point of broadcasting yourself. You want interaction. but sometimes, as a viewer, you want to just lurk, and the constant pressure to follow does a number on those with social anxiety who want to .. just Lurk

Please add and allow the ability to put users you follow into groups. Like a folder/group. So that when you see on the left, Followed Channels, or if you go to the channels you follow, you can easily see them grouped up in folders/groups.
IE one example would be: Path of Exile streamers, you could label POE and put followed channels into that group.

While you can see what game people are playing at the moment of course. Certain players main certain games. And so if you follow a bunch of people and see a bunch of people live. It would be nice to be able to pull up and see certain groups of users you follow, from certain communities/games.

Almost everything else out there has the ability to put things into groups/folders. It would just be a really nice feature.