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Video Features

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190 results found

  1. i dont know why they removed the ability to download your vods but that really needs to be brought back, i shouldnt need to go through a third party app to be able to download my vod so i can edit it like thats ridiculous. and the download option in my video producer doesnt even download the vod idk what thats even for.

    2 votes

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  2. I wan t to ask question why the stream aren t on my channel,even though i turned on the option?

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Please note that VODs are only saved for 7 days before being deleted, but if you are a Partner, Prime or Twitch Turbo user, then your past broadcast can be saved for 60 days before being deleted. If it sounds as though the appropriate time has not passed, then please reach out to our support team via https://link.twitch.tv/GetSupport. Thank you.

  3. 1 vote

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    Closed  ·  0 comments  ·  Uploads  ·  Admin →
  4. Attempting to view the VOD from time 23:22 - 29:52 results in a 403 Forbidden on the GET request. Unable to scrub through the time slot, but able to view preview of video when hovering with mouse. Please advise.

    4 votes

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    0 comments  ·  Clips  ·  Admin →
  5. When I finished streaming, I went back to my vods and tried to clip one section of the stream. When I clicked the "clip" button, it said something went wrong. I don't know how to fix this but I really want to clip this moment so I never forget it.

    1 vote

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    0 comments  ·  Clips  ·  Admin →
  6. Currently, many Korean Twitch users are experiencing a great deal of confusion. As a result, many streamers are considering moving to other platforms. Many users point fingers at each other and blame each other for the obvious reasons for blocking VOD. Twitch's responsibility for this is also responsible for giving a comprehensive answer that he blocked VOD for a variety of reasons unless he says a clear reason. So I'd like to ask Twitch.

    Please specify a clearer and more specific announcement about the clear reason for blocking the VOD notified to current Korean Twitch streamers and users and the…

    2 votes

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    Closed  ·  Ana responded

    Hello,

    We're sorry for the confusion accompanying the changes that began December 13th, 2022 leading to VOD content being suspended in Korea. This is to ensure that Twitch remains in compliance to Korean legislation in accordance with the Telecommunications Business Act.

    For more information regarding the update on VODs within Korea, please visit our blog, as it should hopefully provide a more detailed explanation that may provide some answers for you. If you have any additional questions, please reach out via https://link.twitch.tv/GetSupport. Our support team will do its best to provide any additional information possible. Thank you for your understanding.

  7. bonjour a l'équipe twitch,
    Voila j'ai tourner un live le dimanche 18/12/2022 portant sur le jeux the callisto protocol il a duré de 21:53 a 01:35 le fait est que le live fonctionnait correctement car j'avais la retransmission sous mes yeux mais au moment ou le live a pris fin je n'ai aucune rediffusion de mon live sur ma chaine alors que j'ai bien mentionné et activé les rediffusion de mes lives cordialement .

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Sorry to hear there was an issue with the VOD for your stream. If you have VODs enabled, and do not see them being published, please reach out to our support team via https://link.twitch.tv/GetSupport.

  8. After changing the ID from n7kwb to lsecvlad, the VOD cannot be saved in the video producer.

    1 vote

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    Closed  ·  Ana responded

    Hi there,

    Sorry, I may be misinterpreting this, but did you have this issue when changing your username? If you are still experiencing this issue with saving your VOD in the Video Producer, please reach out to our support team via https://link.twitch.tv/GetSupport. Thank you!

  9. All of my streams from 1 week ago are all gone now and even my friends streams are gone. We both stream directly from our consoles which are Xbox and PS5. Why is that? What’s going on? All of our hard work and our time put in them has completely disappeared from our channel.

    1 vote

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    Closed  ·  Ana responded

    Most Twitch Partners, Prime and Twitch Turbo users will have their past broadcasts saved for 60 days before being deleted. All other broadcasters will have their past broadcasts saved for 7 days* before they are deleted. For more information, please review https://help.twitch.tv/s/article/video-on-demand. 

  10. A los 7 días me borran el directo, y no lo entiendo porque tengo el prime y deberían estar 30 días mínimo, así no avanzo...

    1 vote

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    Closed  ·  Ana responded

    Hi,

    You're right, as a Prime member, your account should have more than 7 days VOD storage. Have you ensured that Prime is connected to your Twitch account? Please reach out to our team to troubleshoot this issue via https://link.twitch.tv/GetSupport.

  11. comment récupérer des rediffusion car j'ai perdu mais rediff alors que j'ai rien supprimer

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
    Closed  ·  Ana responded

    Hey there,

    Sounds like you are referring to missing VODs, but apologies for any misunderstanding. Do you have VODs enabled? If so, please note that they are only up for 7 days. If you do have VODs enabled and it hasn't been more than 7 days, please reach out to our support team at https://link.twitch.tv/GetSupport. Thank you.

  12. Streamed yesterday and today my VOD is not in my dashboard as it normally is. Set to record all past broadcasts and it's always worked fine before. Really sad lost all the work I did yesterday and no one to even ask what's up :(.

    2 votes

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    Closed  ·  Ana responded

    Hey there,

    Sorry to hear your VOD appears to be lost. Please reach out to our team at help.twitch.tv to investigate this and confirm your settings are not causing this.

  13. Well let's be able to upload videos on twitch because if people just stream everyday it will be boring. So we want to be able to upload videos to our twitch channel's.

    230 votes

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    50 comments  ·  Uploads  ·  Admin →
    Closed  ·  Ana responded

    To upload a video, click the Upload button on the right above the video list in the Video Producer and select the file you’d like to upload from the window that opens. For access to uploads, you must be an Affiliate or Partner.

  14. all of my recorded videos are missing.

    1 vote

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    Closed  ·  Ana responded

    Hi,

    Please reach out to our team via https://link.twitch.tv/GetSupport. They should be able to help you investigate what happened with your VODs. Please do keep in mind that past broadcasts will be stored for 7 days (provided you have VOD storage enabled) for streamers who are not Partner, Affiliate, Amazon Prime members or Twitch Turbo users. Thank you.

  15. I can’t post a video how can I post a video

    1 vote

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    0 comments  ·  Uploads  ·  Admin →
    Closed  ·  Ana responded

    Hi,

    To upload a video, click the Upload button on the right above the video list in the Video Producer and select the file you’d like to upload from the window that opens. Please note, you must be an Affiliate or Partner to upload content. Thanks for your understanding.

  16. Twitch clips hasn"t been working in months for past broadcasts.

    1 vote

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    0 comments  ·  Clips  ·  Admin →
    Closed  ·  Ana responded

    Hello,

    It could be that you are trying to clip from a VOD when you have Subscriber-only VODs enabled. This setting also prevents the creator (you) from clipping your own archives. To change this setting, please visit your Creator Dashboard and under Subscriptions, turn the Subscriber-only archives option off. Please reach out to our team at help.twitch.tv to investigate this issue with clips.

  17. Neste final de semana foi transmitido um CAMP de CS e LOL por 9 horas, hoje fui conferir o VOD, e o mesmo nao possui NEM UM aviso de direito autoral e mesmo assim esta 90% sem som, e sem a barra vermelha de strike na musica ;/ ja pesquisei e não achei a solução acredito ser um bug

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
  18. My favorite artist created something I was hoping to save but the video disappeared from his feed. Would be great if it could be recovered and downloaded, I would pay.

    1 vote

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    Closed  ·  Ana responded

    Hey there,

    Unfortunately, VODs are only kept for a certain amount of time, based on the creator's standing such as whether they are a Partner, have Turbo or are a Prime user. A creator under this category will have VOD storage, if enabled, for 60 days, meanwhile Affiliates and regular users have 7-14 day VOD storage, as Twitch is primarily a live-streaming platform.

  19. It's not about linking to Youtube, my account has already linked them together. Recently, the export seem to not exporting VOD to Youtube for some reason, no error or report of failing to export the VOD to Youtube, it just.. nothing happen, like it's ignoring the command that me have pressed the "Start Export" button. Any idea? PS. No setting has been changed, it just happened, it's been fine until recently 1-2 days ago.

    2 votes

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    2 comments  ·  Exports  ·  Admin →
    Closed  ·  Ana responded

    Hey there,
    Sorry to hear you're having trouble with exporting videos to YouTube. Please reach out to our support team at help.twitch.tv for troubleshooting this issue. Thanks!

  20. Buenos días podéis habilitar la función de aumento de velocidad en los vídeos ya stremeados?

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Closed  ·  Ana responded

    Hey there,

    You can increase video speed on VODs, by clicking the gear icon and clicking on "Speed" which is found below the "Quality" option on the menu. Hope that helps. Thanks.

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