Allow a single, one time refund for Twitch Turbo subscriptions in the event someone forgets they signed up . Respect your users.
You failed to do the right thing and give me a refund despite not notifying me that the subscription was about to renew, which is legally required in the US. You could do the right thing, like many banks and credit card companies would do, and offer a one time refund as a courtesy. This would eliminate any friction between you and your users by giving them a small bit of leeway in the event they sign up for a trial and forget about it.
At the very least, implement a warning about upcoming renewals, as you are supposed to do under US rules.
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Alhanalem_the_Yuke
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