Gift subscriptions discount bug
Hi Twitch Team,
Sometimes when I want to gift subscriptions, it shows me a discount the more gifts I want to give to more discounts I will get! But then, when I press the selected amount, it says with a pop-up that I'm not eligible for it. After that it will return me to the streamer and nothing happens. So I clicked again on the Gift a sub button, showing me the normal prices without a discount. It happened to me many times, so I give the subs for regular prices.
Can somebody please take a look at why this happens to me?
I really appreciate any help you can provide.
Stetorx
Hi,
Sorry to hear you've had some issues with discounts applying when trying to gift subscriptions. Please reach out to our support team at help.twitch.tv, so that they may help investigate this issue. Thank you!