4 results found

1. Low latency player should be available to everyone in the iOS Twitch app

   A few months ago, I was suddenly able to start using low latency mode in the Twitch iOS app on my iPhone 8. It was awesome, and it made Twitch much more enjoyable to me because there was far less lag.

   A few days ago, I deleted and reinstalled the app. For some reason, the low latency option was now missing. When I contacted Twitch support, it seems that low latency mode on iOS is currently an experimental feature, and it is randomly offered to a small percentage of people and can be taken away.

   Because I am unable to view Twitch on desktop, finally being able to use low latency mode was very important to me and helped me feel more connected with my friends because I wasn’t lagging so far behind in streams. Without this option, it makes it much more difficult to communicate with streamers because my messages are so delayed. Everyone else in the chat who has access to low latency mode can see the stream sooner and can react more quickly.

   Since this feature already exists and works very well, it should be available to everyone who uses the Twitch iOS app.

   A few months ago, I was suddenly able to start using low latency mode in the Twitch iOS app on my iPhone 8. It was awesome, and it made Twitch much more enjoyable to me because there was far less lag.

   A few days ago, I deleted and reinstalled the app. For some reason, the low latency option was now missing. When I contacted Twitch support, it seems that low latency mode on iOS is currently an experimental feature, and it is randomly offered to a small percentage of people and can be taken away.

   Because I am unable to… more

   260 votes

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   26 comments  ·  iOS  ·  Delete…  ·  Admin →
   Completed  ·  Danky responded

   Hey everyone, excited to let you all know that low latency mode is now the default for all iOS users! 

   For now, you will need to disable low latency mode if you want to airplay to other devices. If you aren't seeing this change, please update the Twitch app in the app store. 

   Thank you so much for all the feedback and have a great day!

2. Investigate overheating on iOS 16 with picture in picture mode

   Ever since I updated to iOS 16, the Twitch app (v14.0.1) has been causing my phone (iPhone 13 Pro) to get extremely hot when I use Picture-in-Picture mode (aka pop out mode). When I revert to full screen, the phone will cool down again. If anyone else experiences this issue, please list;

   -Your phone model
   -iOS version
   -Twitch app version

   Thanks!

   31 votes

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   23 comments  ·  iOS  ·  Delete…  ·  Admin →
   Completed  ·  Ana responded

   Hi everyone,

   Thank you for your patience. The team has worked with Apple to investigate the overheating/battery drain issue when using Picture-in-Picture that you have reported on iOS 16. Please upgrade to iOS 16.4, as it should address this problem. 

3. Mobile Users cannot access custom rewards on new channel points

   As described, apparently on all mobile apps users cannot access the custom rewards that we make up for the new channel points. They just need access to them

   2 votes

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   1 comment  ·  iOS  ·  Delete…  ·  Admin →
   Completed  ·  Twitch responded

   This functionality is now live and should be able to access any customer rewards for channel points on the mobile apps.

   If for some reason you are still having issues please reach out to our teams at help.twitch.tv so they can help you with troubleshooting.

4. Stream manager shortcut

   When holding down the icon on IOS allow stream manager to be selected along as start streaming which is already there.

   1 vote

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   0 comments  ·  iOS  ·  Delete…  ·  Admin →
   Completed  ·  Ana responded

   Hey there,

   When you hold down the Twitch app icon, you should see "Stream Now" which will take you to the Stream Manager. Thanks!