New update made UI unresponsive and buggy
Almost a week ago, Twitch mobile has been updated. From what I could tell, the new update consists of a revamped interface for the chat and VOD/Live player, now those look a bit "nicer".
Honestly, I wouldn't have any issues if it the same aesthetics were also implemented to the rest of the app's UI, which otherwise feels dissonant and unfinished. But somehow I am able to understand this move, updating everything at once would cause a bigger backlash from the community, or even the missing parts were left undone because it would be better to implement and fix issues on the "greater" part of Twitch, the watching and chatting experience.
But that is not the main issue I would like to discuss. As mentioned, fixing occasional bugs is a very important step to be taken after any software is released/updated, however, such is reliant on user feedback most of the time. That is why, I would like to address the elephant in the room:
- Most of the player's buttons either lag to or don't respond at all to the touch, which is a bit unnerving to deal with;
- When you use the button which flips the display orientation, the screen goes dark with only Twitch's logo being shown, this keeps on for almost a second, and then it proceeds to be switched – this completely interrupts the user experience!;
- The "double tap to switch chat mode" command, on landscape, sometimes doesn't work properly when activated;
- At random the player gets muted, it happens more oftenly on PiP mode.
I also would like to include in this submission a suggestion of mine. Some time ago, the issue including the fitting of the video in the smartphone screen had been fixed – personally, I enjoyed it because all room in my display would be used. Then, a week or so after, the change was reverted (I assume because someone published a complaint on it, since not all mobile displays are the same). So I suggest a toggle to be added for the settings menu, which would enable ignoring the front camera notch while positioning the video on-screen, in a way the final user would be able to adjust it accordingly to their desired experience.
Lastly, I would like to show my appreciation for the devs. Thank you very much for all your hard work!