So it's been pointed out recently with some of the twitch app adjustments that we have options for Background Audio on Android.
This partly came as a shock, because: A) It's only possible to listen two audio specifically if they have encoder options for Video. B) After it was added into settings it was defaulted as "never" over the other two options.
While troubleshooting with a streamer and other individuals in chat, it seems that these options are not the same on Android and IOS; in that, Android has them -- IOS does not, is there a pending update or could one be made to enable similar options for both OS?
We were able to resolve the issue for Android users complaining they couldn't listen to the stream on phone, however, the IOS users were still unable to access the option to resolve the issue; outside of having to use headphones specifically (was not able to verify that, but a user did say they could only hear it if they plugged in -- which is 1 of 3 settings an Android user would have by comparison and not by default).