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← Video Performance

How can we improve Video Performance/Quality of Service?

Video Performance

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make the video and audio stop buffering every 10 seconds

stop all the buffering
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Ennael shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Shahir1395 commented  ·   ·  Flag as inappropriate

    it's 2021 *******! why does all my fav gamers still stream on this stupid platform and why can't they still fix buffering! TWITCH has gotten on my nerves
  • Louis_Hermann commented  ·   ·  Flag as inappropriate

    I experience the same thing as "monksuu" below on US servers since 1 week. :/ There is definitively a problem somewhere server side! Worst between 8pm to 11pm Eastern time

    "No wonder it can't keep up with 1080p60 stream running 6 kbps while sometimes waiting for packets up to 2.4 seconds. The server can barely keep a 1080p60 stream downscaled to 720p60 going without buffering constantly but the low latency mode is off the table."
  • monksuu commented  ·   ·  Flag as inappropriate

    The "Finnish" server (really looks like to be in London, UK) 151.101.246.167 is lagging really hard. Looks like it happens every time of the day so we can rule out lots of traffic around 4am. According to traceroute the last visible hop is on 154.25.8.26 that belongs to cogentco.com. If the server really was in Finland, it wouldn't go to servers in London (lookip.net/ip/149.11.164.1) or servers having "sto03" (Stockholm, Sweden?) in their domain name.

    Pinging the "Finnish" (from Country Flag + extension) server gave lots of answers:
    --- 151.101.246.167 ping statistics ---
    100 packets transmitted, 100 received, 0% packet loss, time 99186ms
    rtt min/avg/max/mdev = 23.877/183.443/2366.548/427.185 ms, pipe 3

    No wonder it can't keep up with 1080p60 stream running 6 kbps while sometimes waiting for packets up to 2.4 seconds. The server can barely keep a 1080p60 stream downscaled to 720p60 going without buffering constantly but the low latency mode is off the table.

    It's been about an hour since I started writing this comment and I had a stream running in background. It was set to be in low latency but the current latency to the streamer is 4.33 sec with 29 skipped frames in 720p60.
  • AllFunNGamez commented  ·   ·  Flag as inappropriate

    A video should pop up when it notices lots of buffering that suggest the user to lower the quality. Countless times people have been watching my stream and I just suggest lowering the quality and it works for them.
  • jaeekibreeki commented  ·   ·  Flag as inappropriate

    5 minutes to buffer a 30 second clip on a 200 mb/s steady connection. I am deleting my twitch account your profits must be insane yet your site is actually unusable

  • Mo_Tometer commented  ·   ·  Flag as inappropriate

    Buffering issue that just started happening a few days ago. Never had any problems whatsoever before this and no it is not my internet connection.
  • eskittles7 commented  ·   ·  Flag as inappropriate

    Fix your ******* buffering. It's making streams literally unwatchable... unless I want to watch five seconds of stream followed by ten seconds of buffering.
  • supermerlocked93 commented  ·   ·  Flag as inappropriate

    The title says it all. There is nothing wrong with internet or on the streamers ends which means the problems is on twitch their end! FIX IT! I want to watch streams again!
  • Darktower commented  ·   ·  Flag as inappropriate

    Because of this problem for the last 1 month, I cannot watch stable broadcasts. Likewise, I saw 10-15 people complaining about this problem.
  • Louis_Hermann commented  ·   ·  Flag as inappropriate

    @elixorx Exactly the same thing on Brave and on Chrome, not better on both browsers! The problem stays the same, it's their servers.
  • Louis_Hermann commented  ·   ·  Flag as inappropriate

    Since 3 weeks, between (7pm to 11pm +) EST, it's H3LL on twitch for viewers. I'm the main mod of a partnered stream, and we have complains each nights about this, and I'm myself touched by this unacceptable and very irritating problem!

    I must watch streams now at 480p at peak hours! What did you do to your servers??!!
  • vuiluil commented  ·   ·  Flag as inappropriate

    When listing to live DJ music often times it will skip and cause the sound to stop. I suggest adding buffering on the download so it has a latency and prevents the skipping in the sound. It is rather annoying. Love twitch. Hope you guys fix the skipping.
  • fearlessmilky_ commented  ·   ·  Flag as inappropriate

    Yeah this is really dumb, i havent been able to watch a stream on pc for so long now and my phone is starting to be dumb all big streams work but my friend who isnt a partner, i cant watch it at all so i dont know what to say anymore other than, TWITCH FIX YOUR ****
  • Pandquin commented  ·   ·  Flag as inappropriate

    I've had consistent issues with twitch app on my Fire TV everytime I go to watch in the afternoon, and yet have less problems if I just use my phone. Cmon guys
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