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Video Performance

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Video Performance

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  1. I'm having trouble replaying the broadcast, so that when it's returned, my voice doesn't show up, but the sound around me shows up.

    1 vote

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi there,

    This is likely related to an issue with your broadcasting setup's microphone input settings. If you have Twitch Studio, we recommend reaching out to our support team at help.twitch.tv. Otherwise, please refer to the help information of your broadcasting software. Thank you!

  2. This started happening yesterday. VODs will randomly skip ahead ~15 minutes pretty regularly. If I go back though I can watch the part it skipped, but it makes VOD watching experience terrible.

    Using microsoft edge on windows 11.

    1 vote

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    0 comments  ·  Playback Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi there,


    Sorry for the trouble you're having with VOD playback skipping ahead. Please reach out to our team at help.twitch.tv for assistance. Our team will help investigate this issue.

  3. Whenever I tune in to a stream these days the video quality always defaults to 480p. Even when I try changing it to 1080p, the stream refreshes and stays at 480p. Please fix the streaming quality options. I cannot even tell what is happening on the stream at 480p.

    2 votes

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi,

    So sorry for the issues you've experienced with being unable to change video quality, despite the options being present. Please click on the cog wheel located in the bottom right corner of the video player and select Report Playback Issue. The system will route a report to the relevant team accordingly. Thank you for taking your time to leave this feedback and help improve our platform's performance. If you continue to have issues with this, please reach out to our team at help.twitch.tv. Thank you.

  4. Some streams are working fine, but others will be loading forever. I will hear 3 words, before the stream freezes and goes to reload. This takes some minutes, then I will hear half a sentence again and it goes back into freezing and reloading

    2 votes

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi there,

    So sorry for the trouble you've had with videos freezing. Please click on the cog wheel located in the bottom right corner of the video player and select Report Playback Issue. The system will route a report to the relevant team accordingly. Thank you for taking your time to leave this feedback and help improve our platform's performance!

  5. Ever sense I got turbo it’s always buffering for mins plays a min or two the buffs again I know it’s not my internet cause I stream on twitch with no issues but when I try to watch streamers I can’t

    1 vote

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  6. Hrrg4y

    1 vote

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    Closed  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Habe einen Musikstream gemacht und er dauerte 1.23.00
    Dann beim veröffentlichen waren mur noch 0.20.00 zu sehen .

    wo ist der Rest hin?

    1 vote

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  8. My stream is not loading for Mobile iOS viewers... works on mobile droid viewers but not iOS... i am a small streamer and need this fixed ASAP

    1 vote

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    Hey there,

    This seems like something better assisted by our team at help.twitch.tv so they can further investigate this with you as well.

  9. Just a few moments ago, I switched streams and the playback window was an inch too big: There was a field of empty black space between the chat scroll and the player where there wasn't one before. Since I hadn't updated my browser or changed it or anything like that, and further hearing other users complain about it, I decided that Twitch must have rolled out some new feature that wasn't playing nice with me. Heading over to the support ticket page, and after scrolling through the numerous options of permitted support ticket topics I couldn't find anything even close…

    7 votes

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    Closed  ·  AdminAna (Admin, Twitch) responded

    Hi there,

    So sorry for the trouble you've had with reporting issues. We have a particular system in place to track issues with video performance: please click on the cog wheel located in the bottom right corner of the video and select Report Playback Issue. The system will route a report to the relevant team accordingly. Thank you!

  10. . please make this wish to the Italian viewers of this platform called twitch
    (remove the permaban to sdrumox pleaseeee)
    please can you reply my message, i don't want to be answered by a bot, i want to be answered by a person who works for twitch america and i don't give up i want to be answered by a person who works for twitch america
    (remove the permaban to sdrumox pleaseeee)

    Please I ask you on your knees you unbanned sdrumox he was wrong I understand what happened but he was wrong we are all human and we are…

    1 vote

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    Closed  ·  0 comments  ·  Playback Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Fix your ******** Video player. It's getting worse every day. Let's hope youtube challenges you so you HAVE to care. Specially Vods or Clips. Seeing Youtube clips is SO much better.

    1 vote

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  12. Whenever I alt-tab or switch tabs on Chrome (Win7 x64) I get a 30 second disconnect with a purple screen telling me to watch from twitch.tv
    For example, if I have two streams open, the one which isn't focused will get intermittent disconnects. My browser is updated.

    4 votes

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  13. The past 2 or 3 nights my streams have been ending and restarting throughout the stream. It's not a bandwidth thing on my end because I have 100Mbps download and 18 Mbps upload speed. Please help

    2 votes

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  14. Currently the first time you full screen a stream on a desktop browser on Windows 10 21H1, the color scheme of the monitor is reset effectively disabling night light/f.lux colors adjustments which reduce blue light.

    1 vote

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  15. enserio twitch!1 ya cansate cont usus anuncios de mierd..!!! ya dale que dale que dale el mismo video de la eplñiculka!1 asi andie va a querer mirarlo!1 ya todos lo doian!! me estresa enserio1! nunca me ahbia quejado tantod e un video o stream
    1!1 maldita sea!1 sacas lo epor de mi!! todos lsod ias enseiro tooooodos! los benditos dias!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! no soy el unico al que no le gusta tus anuncios basura de amazon prime vidfeo!! enseiro.. ¡un apr de veces cada1hora esta bien.. eproc da minuto o que cambio de nala!! enseiro em aburrrrreeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
    ya puessssssss cansence de repetir…

    1 vote

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  16. hices varios streams pero ni uno se me ha guardado necesito saber como recupero mis videos de stream

    1 vote

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  17. Takip ettiğim yayıncılar yayın esnasında bit rate dalgalanması yaşamazken eş zamanlı yayıın açan ben bitrate dalgalanması yaşıyorum

    1 vote

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  18. Frequently seeking in vods cause playback to start from beginning. Running on Firefox latest

    3 votes

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  19. 트위치 방송울 시청할때 화면이 까맣게 변하는데 해결방법이 있을까요

    1 vote

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  20. When downloading a highlight video with multiple sections, the file that is exported or whatever is corrupted at certain sections. Please fix!!!

    3 votes

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