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Improvement on Shield Mode

I do like the idea and the concept of the shield mode however, it does need an improvement.

I am not a fan of the shield mode being automatically activated without a warning first, I have seen other moderators that I work with accidentally activate it which has caused all sorts of problems, especially if you consider some of the settings are at the highest at default.

Could we perhaps have a dialogue box asking if we are sure we want to turn it on first? I also would like to see a link in the dialogue box that directs moderators to the shield settings in a different tab. This will make things much easier as it means that we can look at the settings without having to automatically turn on the shield mode.
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RochelleK1994 shared this idea  ·   ·  Report…  ·  Admin →
Completed  ·  AdminShimesaba (Product Manager, Twitch) responded  · 

As of Feb 21, you will now always see a confirmation modal when activating Shield Mode from the "Shortcut" in chat. This modal previously had a "Don't show me this again" option which we have removed.


Feel free to open a new request if this doesn't address your concern.
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  • RochelleK1994 commented  ·   ·  Report

    @LemonCultGames In the Shield Mode Settings itself, it appears that Twitch added a toggle (not long after I made this suggestion, funny enough) where you can hide it on the page but even with that in place now, I don't feel that is good enough from them because you would still have to click on the shield icon to be able to go into the settings and obviously it is well known that just clicking shield mode automatically activates it.

    Regardless, there is a link you can go into just to get to the shield mode settings WITHOUT activating the mode such as https://www.twitch.tv/popout/moderator/inserttwitchchannelhere/shield-mode/settings (make sure you replace inserttwitchannelhere with the channel name you mod for) but I don't feel that it suitable for people who may have to rely on other devices if they don't have a desktop PC or a laptop and we all know how mobile and consoles apps etc. Lack some features compared to the website.
  • LemonCultGames commented  ·   ·  Report

    I agree with this. I, as a mod, have accidently clicked it TWICE on different streams while just trying to switch to mod view. Please move it or add a confirmation. It would avoid a lot of headache.