channel point reward icon upload isn't working
Uploading new thumbnail images for a channel point reward works and there's no complaint about the file size, until after I hit save. Then the largest size (112 x 112) says "image too large", and the save and cancel button both disappear and seem to hang. The only way to get out is to x out.
If you are having this problem, the file size is too large. I attempted to upload a 112x112 PNG icon that was over 30KB, and ran into this error. The file size limit is *incredibly* small. Try not to exceed 25KB, and you should be fine.
GO ON A FILE CONVERTER AND MAKE THE SIZE SMALLER
Same problem here... No solutions since than?
I am having the same issue. It will be fine but when I go to save it say's 'Unexpected error while uploading the image. Try again later' I try again still the same thing.
wow this is forum is really helpful especially cuz its full of ppl saying "i have problem too"
i have this problem as well please help
it automatically saves when i enter a channel name but then won't save when i do the channel point image.
Currently Having this problem as well
Currently struggling with this as well
Commenting to confirm I'm also struggling with this issue! wish it could vote it in front of somebody 100+ times
I believe its due to the actual size (As in bytes) of the icon and not the physical size
I cant upload a channel point image either, did anyone figure this out?
Same issue. I even checked the image details by Right click > Properties > Details > Dimensions. Definitely 112x112. Any workaround, at least?
Yes! This is a bug I also experienced....I can state this is a problem!