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103 results found

  1. Eu utilizo o meu prime pra apoiar o meu criador de conteúdo favorito, porém por alguma razão esse mês eu fui inscrito em um canal que eu nunca vi na vida, e eu tenho certeza que eu nunca cliquei em dar sub prime naquele canal, o que eu posso fazer quanto a isso?

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Danky responded

    Hi there! If you're ever experiencing issues with your Subscriptions, please reach out to our team directly at help.twitch.tv Thanks!

  2. Subscribers are supporting each streamers as subscriptions. However
    it can be harmful at the channels which have low viewers. It is because of the sub badge by long-term subscription. Because of this the new viewers who visit the channels can't participate well. Therefore I suggest a hide sub badge option.

    4 votes

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    Closed  ·  0 comments  ·  Feature Request  ·  Admin →
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  3. 예전에 1개월 구독권을 다른분께 선물받고 기간이 끝나 연장을 했고 컬쳐랜드에서도 결제가 되어 돈이 나갔는데도 구독이 안되어있고 재구독에 들어가면 3042: A recurring subscription already exists with this account. Please wait until it expires to make a payment for renewal. If you have any questions, please contact our customer support for further assistance at help.xsolla.com. 이라는 창만 뜨네요 ㅠㅠ 연장도 못하고 이도저도 못하는 상황이라 슬픕니다,,,, ,,해결부탁드립니다

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
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  4. Are you serious ? Paying monthly for twitch turbo since you cancelled the prime feature just to get ad rolls since this week , again? That's ridiculous !

    1 vote

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    0 comments  ·  Turbo  ·  Admin →
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    Closed  ·  Twitch responded

    Hello!

    This is not at all expected behavior for turbo.

    Please reach out to our support team at help.twitch.tv so they can further investigate this issue for you.

  5. I'm not against viewing commercials or supporting big / small streamers, but every 15 minutes I refuse to be required to watch 3-8 ads and stop at nothing to watch as little or zero ads.  I recognize that at the end of the day, Twitch aims to generate the most revenue possible while being profitable, and I'm not against it. But I'm not going to tolerate you shoving commercials down my throat. I'm subscribed to multiple channels that I pay for a monthly subscription and I disable adblock on channels that I want to support, but you should never push advertisements on me…

    3 votes

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    0 comments  ·  Turbo  ·  Admin →
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    Closed  ·  Twitch responded

    Hello!

    Super appreciate the feedback and taking time to write to us about this.

    I just wanted to make sure that you knew Twitch Turbo is still available for purchase at https://www.twitch.tv/turbo

  6. 1 vote

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  7. I wish to cancel two subscriptions Theoelving and Barmumichael. I didn't know that it was an auto subscription because my intention is only to subscribe for one month.

    Kindly reply

    Thank you

    siingaporemei

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Closed  ·  Twitch responded

    Hey-o!

    This seems like an issue that is better fixed by our help team. Please reach out to them at help.twitch.tv so they can further help you with this request.

    When it comes to Uservoice we are looking for feedback for the site, but not account specific issues.

  8. Olen tilannut kanavan viimeksi 7.10.2020 ja nyt väittää ettei minulla ole tilausta olemassa. Mistä tämä johtuu?

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  9. n the Event Feed, on Twitch's Dashboard, Stream Elements and many more, Whenever a Viewer uses the Multiple Month Subscriptions, They only appear by saying "Username has Subscribed at Tier 1 for 1 Month)... When in reality, It should fully showcase that this user has subscribed using the multiple month system, e.g. "Username has Subscribed for 12 Months (Multiple Month Purchase) or something.

    Yesterday I had a 12 month subscriber who came in and did that, however I didn't realize until they informed my off stream after... very annoying and hopefully this gets sorted asap!

    2 votes

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    Closed  ·  Twitch responded

    Closing because it is a duplicate post

  10. 1 vote

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  11. How come we can't sub to more then one account if we use prime (I've used my free sub)

    I wanna pay for another sub but I get no option no matter how much I look and I can't send in to contact anyone either ...

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
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  12. Les doy 4 estrellas por que deberían poner la opción de suscribirse al canal del streamers que quieras juntando 100k de puntos.
    Solo eso ya que toda la aplicación es fantástica y me encanta👌🏻.
    Sigan así, y espero que me escuchen.

    1 vote

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    Closed  ·  0 comments  ·  Admin →
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  13. If I wanted to support a twitch streamer for the next year, I should be able to sub for the year up front, and also gift to others for a year or six months, etc.

    2 votes

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    1 comment  ·  Gift Subs  ·  Admin →
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  14. 2 votes

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    Closed  ·  0 comments  ·  Feature Request  ·  Admin →
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  15. es wäre schön wenn man die leute vor der affiliate schon abonieren könnte die leute damit vieleicht die kleinen streamer auch eventuel vorran kommen könnten

    1 vote

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    Closed  ·  0 comments  ·  Feature Request  ·  Admin →
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  16. Paying in advance/extending your subscription 2-12 months single time charge

    ( just like gifting a 12 month to someone inside of chat but for yourself )

    2 votes

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    Closed  ·  Twitch responded

    Hello!

    This is actually already available through our payment processor Xsolla! When you are going to subscribe to your favorite streamer you can choose ‘See More Methods’ and there will be an option to subscribe for multi month subscriptions.

    If you have further questions or concerns about this please reach out to our support team at help.twitch.tv

  17. Having the possibility to make subscriptions through the credit of the mobile phone so as to allow you to make the subscription even if you do not have a credit card

    6 votes

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    Closed  ·  0 comments  ·  Mobile Subs  ·  Admin →
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  18. I think the subscription price is pretty high especially for people who does not live in the United states for me who I live in Saudi Arabia is pretty high for me and I think it would be a great idea to to make the streamer able to put the price he wanted (like YouTube).

    1 vote

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    Closed  ·  0 comments  ·  Local Sub Pricing  ·  Admin →
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  19. There should be an option to use the twitch prime token for 10$ or 25$ subscriptions to lower their price by 5$.

    35 votes

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    Closed  ·  1 comment  ·  Feature Request  ·  Admin →
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  20. An option to downgrade (and upgrade) automatically your sub between the 4.99$ 9.99$ and 24.99$ so we don't have to unsub and then manually resub the next month

    1 vote

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    Closed  ·  0 comments  ·  Feature Request  ·  Admin →
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