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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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352 results found

  1. I want to suggest using Google Authenticator for two factor authentification. I hesitate to give you my phone number. I already get more SPAM SMS than I like :(

    Even a dutch broker uses it!

    https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&gl=DE

    1 vote

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  2. the email linked to the account got hacked cant use it anymore i need help to change that email

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Ana responded

    Hi,

    Sorry to hear this. Our support team should be able to assist you with this issue. Please reach out to our support team via link.twitch.tv/GetSupport for help in securing/retrieving your account. Thank you.

  3. I think it wrong that Twitch.Tv or Amazon has to close down streamers because of the war that President Joe Bidden got us into to. Twitch. TV should pay the Twitch. TV streamers for using their service.

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
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  4. I tried to get my affiliate status but can't since it requires me to use a phone number for an account that is connected to an old account that I don't use anymore.

    1 vote

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    Closed  ·  Ana responded

    Hi,

    It is possible to reuse phone numbers, when the setting is enabled in your security & privacy settings. In this case, please reach out to our support team via link.twitch.tv/GetSupport to investigate whether you can restore access to the old account. In the case you can, you can enable phone number reuse. Thank you.

  5. 我的twitch主页的通知图标,点开之后一个通知都没有,但是却显示"我的twitch(1)",平时这个数字都是有通知的时候才会提示,但是这次里面没有任何的通知,却还显示我有一条未读消息,想知道该如何解决这个问题,或者帮我找到这个消息来源,消除这个图标.

    1 vote

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  6. Primero que nada, buenas tardes soporte de twitch

    este problema lo tengo desde hace ya una semana, y es que yo puse la fecha de nacimiento de mi padre para lo del afiliado y el método de pago, porque soy menor de edad y mi padre me mantiene, ahora me pide una identificación y documentos que muesten dirección, yo ya envié todo eso y no han revisado nada, y ya ni siquiera puedo cambiar la fecha de nacimiento, solo quiero que me acepten para poder tener el afiliado, tengo todos los requisitos porfavor.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Ana responded

    Hello,

    This appears to be an issue that will require the assistance of our support team which can be reached via link.twitch.tv/GetSupport. Please reach out to our team for further assistance with this Affiliate onboarding issue. Thanks.

  7. I misused my emails potentially, creating some alt accounts to increase viewership on my channel, about three to four, for my accounts and lost control of my system through some type of malware. I lost my password manager through a keylogger and have no access to the twitch accounts I made, not all of them at the moment, however I am regaining access slowly and trying to rectify them and any contributions I can make to make the Twitch service safer and a better place in general.

    I was irresponsible and would like to know how I can fix the…

    1 vote

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    Closed  ·  Ana responded

    Hello, in your case, I ask that you please reach out to our support team to ensure your accounts are secured. Thank you. Our support team can be reached to help you out with this at link.twitch.tv/GetSupport. 

  8. I want to reset my email but I don't have access to my account's email

    1 vote

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    0 comments  ·  Login  ·  Admin →
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    Closed  ·  Ana responded

    Hello, this sounds like an issue our support team can assist you with. Please reach out to our support team via link.twitch.tv/GetSupport - thanks!

  9. Steps to reproduce:
    1. Login to Twitch.
    2. Head to https://www.twitch.tv/settings/security
    3. Look at the options presented.

    Expected results:
    "Enable additional account creation" should only be shown once.

    Actual results:
    "Enable additional account creation" is shown twice.

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Ana responded

    Hi there,

    Each option is for different aspects - the first "enabled additional account creation" relates to being able to reuse your email and the other to reuse your phone number. Nonetheless, I'll pass your feedback on to see if the way each toggle is presented could be clarified. Thank you!

  10. two aucherator app

    1 vote

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  11. As a user i use Chrome. After reboot of PC and fresh login in twitch, all cookies and other setup are resettet to "standard". Then i have to choose the settings again, that i like. This is really anoying. Therefore i wish the following changes:

    1. Save the selected design (dark/bright) in my user profile
    2. Save the sort order "channels that you follow" in my user profile
    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Ana responded

    Hi there,

    Those settings should preserve, provided you don't have a setting set up to clear cookies -- to bypass this issue you could add Twitch to your list of allowed sites in your Chrome Privacy & Security settings. That way your preferences stay saved.

  12. i didn’t know it was important so i did **** bout it and now i need to collect a twitch drop and i’m too ”young” i’m 20 yo and can you chang dit plz 😅

    1 vote

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  13. No permite actualizar el número de teléfono en la sección Configuración > Seguridad y privacidad > Número de teléfono.

    Dice "Error al actualizar el número de teléfono

    Este número de teléfono está vinculado a otra cuenta. Habilita la opción "creación de cuenta adicional" en la página de configuración de esa cuenta. "

    1 vote

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  14. 1 vote

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    0 comments  ·  Login  ·  Admin →
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  15. I have a problem with my account, when someone tries to join it is instantly blocked, I've been having this problem for a couple of days, and for this reason I can't grow followers, Please help me.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  16. bonjour ce que j'aimerai est que on modifie notre pseudo comme on veut avec des simbole car on au moin on aurait notre pseudo bien afficheé par exemple ça @@KENSHIRO@@

    et aussi il y a un a
    2 eme idée
    60 jours c'est trop long pour changé de pseudo
    et j'ai rencontré un autre probleme j'avais affiché mon pseuodo ooKENSHIROoo mais le mot KENSHIRO est resté en petite lettre et là je n'ai pas compris (c'est juste un exemple
    et une idée que je propose maios est-ce possible de mettre les pseudo en couleur car si il y a le…

    1 vote

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    Closed  ·  Ana responded

    Please separate your idea into two different ones, based on the different asks in your suggestion. Unfortunately, if people vote on an idea with more than one suggestion, it's unclear which part of the suggestion they may agree with. Thank you for your understanding.

  17. I cant use my phone number on my account it says thats in use by an other account and i know for sure i have never used my number on an other account
    And twitch help doenst work

    1 vote

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  18. When i click notifications on website it never loads the notifications. I just sits there and spins. It's not my internet I have 800 gb download speed.

    1 vote

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    Closed  ·  Ana responded

    Are you running the most-up-to-date version of your browser? Judging by the feedback you have submitted, it could be that it might be out of date. Ensure it is updated, and please disable any add-ons/extensions, as these sometimes could also interfere with the site function. Thank you.

  19. Hey Everyone,

    Today i would like to suggest a feature that shouldn't of been removed, Or atleast i'm not seeing it on twitch anymore on iOS, Windows, Web, Android, ETC.
    The "Toggle Share Activity".

    We are in need of having this Feature back to PREVENT Cyber Stalking etc.

    For privacy "EVERY USER" Should have the right to disable or enable "Share Activity" Before Twich had this Feature enabled by default.

    i have looked High and low on how to turn "Share Activity OFF" and so far i have found nothing on twitch on how to turn it off.

    We need…

    2 votes

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    Closed  ·  Ana responded

    Hi,

    There must be some misunderstanding, because the ability to share activity has been fully removed when the Friends feature was deprecated. There is no way for other users to determine whether you are on or off Twitch (unless you're hosting a live broadcast, of course). Outside of broadcasts, there isn't a specific feature for users to reference your activity or lack thereof on the service.

  20. Fui hackeado e mudaram meu nome gostaria de saber se tem como mudar ou preciso esperar os 59 dias?

    1 vote

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    Closed  ·  Ana responded

    Please reach out to our support team to get assistance with this issue, Our support team can be reached via https://link.twitch.tv/GetSupport to help with the recovery of your account. Thanks.

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