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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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352 results found

  1. i can't set 2fa to my account, every time when i try to set it, gettin errors.
    twitch support, is automatic responds, and i cant affiliate my account to collect channel points

    4 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  2. I do not receive mails when I forget my name on twitch I do not receive such mails but i receive other mails as password reset and stuff what should i do.

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there,

    This is better resolved with our team at help.twitch.tv

    They will be able to assist you with any account specific questions or issues you may be having.

  3. Do your job, do the right thing for once. I've been suspended for 5 months cause my username included ******* misspeled. Made a dozen of tickets. No answer. My amazon prime is now ****** thanks to your poor service.

    I know i'm not the only one in this situation. And the worst thing about it is, if said ******* were on my chest, the problem would have been solved in less than a day. Your service disgust me, and it speaks about The company's staff.

    Ever heard of what people think of Discord mods? You guys are actually like that.

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
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  4. pour nassim

    1 vote

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  5. My Friends account just had something happen where he lost all followers and it has been un-following him from accounts - how do i get someone to look into it?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there,

    Your friend will need to reach out to our team at help.twitch.tv

    Please know that we cannot help anyone but the account holder so make sure your friend has reached out concerning this. They will be able to take a closer look into this.

  6. so I asked if twitch could let me change my username from my deadname to my new name, and so I sent the email, and every day for a few weeks I checked my email inbox waiting for them to at least respond. they didn't. so I checked the case number and it said it was already resolved. it has not been resolved my username remains my deadname and I still can't change it. I had been waited weeks just to be disappointed. I recommend twitch sending emails back stating the status of the case rather than making users wait…

    2 votes

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    Closed  ·  Twitch responded

    Hey there,

    It seems we were able to respond to your email. I would recommend checking your spam and junk folders just in case.

    Looking into this though it seems you recently changed your name so that is why you are unable to change it again as we do have a 2 month cool down between name changes. We do have this ongoing UserVoice thread (https://twitch.uservoice.com/forums/310228/suggestions/39809164) on name change cool down if you would like to provide feedback there as well.

  7. I contacted support and asked why I haven't been able to give my sub to the only channel I give it to since I haven't been giving it to anyone else. He then proceeds to tell me I have been giving my sub to kizkati, vlydinu, rubenpubg and probably a few other channels. vlydinu has over 1K followers and not a single video. The other two channels don't even exist. All too fishy if you ask me. The costumer support gave me a free sub in compensation but I'm afraid this might happen again. As suggest, I will change my…

    1 vote

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    Closed  ·  1 comment  ·  Other  ·  Admin →
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  8. 當我在申請實況盟友的第4步驟款項發放設定的時候 完成第2頁選下一步的時候他會要我不斷重新登入確認密碼 Dose anyone can help?

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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    Closed  ·  Twitch responded

    Hey there,

    This seems like a better question for our team at help.twitch.tv

    They will be able to assist you with this and further investigate this with you.

    Best of luck!

  9. I'm having this problem. This premium content is not available in your region. (Error #1). I never had it before, I changed to a new house and I cant watch my streamer anymore, I'm even subscribed to him. This makes me sad.

    2 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  10. 6 votes

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    Closed  ·  5 comments  ·  Login  ·  Admin →
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  11. .please make this wish to the Italian viewers of this platform called twitch
    (remove the permaban to sdrumox pleaseeee)😭😭😭😭😭
    please can you reply my message, i don't want to be answered by a bot, i want to be answered by a person who works for twitch america and i don't give up i want to be answered by a person who works for twitch america
    (remove the permaban to sdrumox pleaseeee)😭😭😭😭
    😭😭😭😭
    Please I ask you on your knees you unbanned sdrumox he was wrong I understand what happened but he was wrong we are all human and we are…

    1 vote

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    Closed  ·  0 comments  ·  Login  ·  Admin →
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  12. Every single option when filling out a ticket redirects you to an automated response page. Its a lie, a fallacy.
    Have the ticket system actually in place for people to make tickets and get help by a real person.
    MY TICKET: I havent been responded to since March. Please Help me see community guideline strikes I have? how can i check, how can i see them? how many do i currently have :( I have been living in fear for months, i made ticket back in March and you guys never responded to me. I feel abused and im afraid…

    1 vote

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    Closed  ·  0 comments  ·  Feature Request  ·  Admin →
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  13. 1 vote

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    Closed  ·  1 comment  ·  Login  ·  Admin →
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  14. You have created the LEAST accessible website i have ever experienced in my life, and that says alot seeing as i have to deal with the Canadian Revenue Agencies website, and that website was designed to drive you insane so you don't file for any benefits from the federal government.

    I can't fathom how you've made you website so UN-intuitive, all i wanted to do was get a beta key to try Diablo2 re release, well, buess what ,your site has frustrated me so badly that i will never return, and i will never try D2 again.

    Your site isn't…

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
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  15. Quiero ponerme de nombre Ermitaño y no puedo porque me dice que es un caracter alfanumerico

    9 votes

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  16. it will not allow me to set my account banner. i click update and when i click on upload but nothing happens

    3 votes

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    Closed  ·  2 comments  ·  Bugs  ·  Admin →
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  17. 2 votes

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    Closed  ·  0 comments  ·  Connections  ·  Admin →
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  18. 3 votes

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    Closed  ·  3 comments  ·  Feature Request  ·  Admin →
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  19. I want to know if I can get a name someone has who doesn't use twitch anymore?

    1 vote

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  20. I was tricked by followers, there were 45 and now 334

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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