53 results found
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Audio fix for Saints Row The Third Although it's maybe the game itself, I am having audio issues for Saints Row the Third. I can hear all spoken dialogue while I play the game but when I watch the video after streaming the game, the majority of dialogue in cutscenes cannot be heard. I ask that this issue please be fixed if something can be done about it. I want to make a let's play for the game.
1 voteAudio issues are usually associated with your broadcasting software setup. If you're using Twitch Studio, please feel free to contact our support team through the in-app help link.
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No audio in Twitch at all I am hearing nothing in Twitch ATM, and it doesn't matter whose channel I'm watching.
1 voteHi there, this sounds like a system issue. We recommend getting in touch with our support team for some troubleshooting. Thank you.
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When will you change your laggy video player? When will you change your video player? It has not changed for more than 10 years. That at that time the picture lagged and hung, what is now. Other resources have updated their player for a long time and everything works without problems, and your ancient player causes a lot of trouble.
1 vote -
Trouble watching some streams on my pc ! I am having trouble watching some streams on my pc but I can watch them on my phone and I am using the same wifi and it started last night my time zone Denmark and I have tried to look up sollutions on how to fix it but with no help getting it fixed...
I can can watch thee chat from the streamer and it is the streamer named Jinnytty that I have the problem with and I also have the problem on another stream There was a network error. Please try again. (Error #2000)Error 2000 and I have no…1 voteHi,
Sorry to hear you're having issues watching the same stream on PC that you can view on mobile easily. Please reach out to our support team to investigate this issue via https://link.twitch.tv/GetSupport. Thank you.
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Download while streaming Hello! I don't understand why I get downloads while streaming? And for this it’s not convenient for me to watch the stream, but I have a good Internet connection. Fix this please!
1 vote -
Mis dos últimos videos de ayer, al pricípio todo bien luego cuando comienzo la partida sale la panta completamente no se ve la transmisión que me explique por que, mi transmisión sale en pantalla completamente oscura
1 voteThis issue is likely caused by a problem with your video input settings in your broadcasting software. Please refer to documentation for the broadcasting program you use. Additionally, referencing inspector.twitch.tv might help you get started identifying the issue with your stream. If your setup is looking great according to the tool, this could be related to a network problem. Switching ingest servers and lowering the bitrate can help in this case. Either way, please definitely check out Inspector to get a better idea. Best of luck!
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viewers are getting kicked out of my stream Viewers are attempting to watch my stream, but cant view with mobile devices.
1 votePlease have your viewers reach out to our support team via help.twitch.tv , so that they can review each user who's having this issue individually. Thanks.
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Stream Bitrate Performance Hey This Is ChiefTvGangGamerYT and I'm here today because I'm using a new app that has been produced called PolyPop and i set up everything correct with the help of a friend and even though I had it like that here on twitch when I go live it shows that it isn't 6000 even tough i set it to 6000 and I need some help with trying to figure out why this is happening because the fps drops without me knowing and I just want the experience to be smooth for my viewers
2 votesHey there,
Please check out https://inspector.twitch.tv/. this tool can help identify what might be wrong with your broadcast to start troubleshooting this issue. For further help, please reach out to our support team at help.twitch.tv. Thanks!
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video playback cancelled error messages I am re-reposting this as you closed the ticket without addressing the issues I raised!
1) Getting an increasing number of video playback cancelled error messages while watching twitch. - I have use the cog to report more times than I can count but the issue is not getting resolved!
2) I would use the contact support feature but your bot is too stupid to understand me and sends me unrelated replies. - Not addressed in your reply!
3) (new) don't close open tickets until you have solved and address the issues, its plan rude and stops people up voting…
1 vote -
Video playback cancelled error messages Getting an increasing number of video playback cancelled error messages while watching twitch. I would use the contact support feature but your bot is too stupid to understand me and sends me unrelated replies.
2 votesSorry to hear you've had issues with playback. In this specific case, we ask that you please report the playback issue via the the Settings icon (cog wheel) in the bottom right corner of your video screen and select the Report Playback Issue option. This will help our engineers track the issue, by attaching the specific data in real time needed to investigate such issues. Thank you so much for reporting these issues to help us identify where the player may be hiccuping.
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1 vote
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spacebar bug When I press spacebar go in or out of fullscreen , that must be maked only with "F" key. Spacebar must be paused the video but doesn't works.
4 votesHey there,
Tested this out and pressing the F hotkey appears to trigger full screen whether the player is paused or playing. If you're still having issues, please reach out to our team at help.twitch.tv to troubleshoot. Thanks!
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Let us change video streaming quality Whenever I tune in to a stream these days the video quality always defaults to 480p. Even when I try changing it to 1080p, the stream refreshes and stays at 480p. Please fix the streaming quality options. I cannot even tell what is happening on the stream at 480p.
3 votesHi,
So sorry for the issues you've experienced with being unable to change video quality, despite the options being present. Please click on the cog wheel located in the bottom right corner of the video player and select Report Playback Issue. The system will route a report to the relevant team accordingly. Thank you for taking your time to leave this feedback and help improve our platform's performance. If you continue to have issues with this, please reach out to our team at help.twitch.tv. Thank you.
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No idea just refund Ever sense I got turbo it’s always buffering for mins plays a min or two the buffs again I know it’s not my internet cause I stream on twitch with no issues but when I try to watch streamers I can’t
1 voteHey there,
This is something you would need to work with our team at help.twitch.tv so they can further investigate this with you.
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Some Twitch streams are not loading Some streams are working fine, but others will be loading forever. I will hear 3 words, before the stream freezes and goes to reload. This takes some minutes, then I will hear half a sentence again and it goes back into freezing and reloading
3 votesHi there,
So sorry for the trouble you've had with videos freezing. Please click on the cog wheel located in the bottom right corner of the video player and select Report Playback Issue. The system will route a report to the relevant team accordingly. Thank you for taking your time to leave this feedback and help improve our platform's performance!
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Videos disappearing? I just stream 1hr ago and its not showing up and I stream like an 1 from now nothing show up?? Can you please fix?
4 votesPlease ensure that you have Store past broadcasts setting toggled on to enable archiving in your Stream Settings under the VOD Settings section. If you have this setting enabled before running your stream and are still not seeing the VOD, please reach out to our team via https://link.twitch.tv/GetSupport. Thanks!
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Если у вас вдруг не работает ваша трансляция (вы не можете ее посмотреть). Просто поменяйте настройках вашего ПО с 7.1 на Stereo! Я писал в поддержку что у меня не работали трансляции. Причем именно мои! Которые стримлю я! Проблема была в звуке. Не знаю кто, или мой ПК не дружит с 7.1 звуком или Твитч. Надеюсь это кому то поможет!
1 vote -
Fix stream for mobile My stream is not loading for Mobile iOS viewers... works on mobile droid viewers but not iOS... i am a small streamer and need this fixed ASAP
1 voteHey there,
This seems like something better assisted by our team at help.twitch.tv so they can further investigate this with you as well.
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my live stream is lagging and i play music when i play y do yall hate my stream there are two may bugs on the livestream ios and it starts with me just going live please fix yo platforms
2 votes -
1 vote
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