Share report and action on reports with streamer
This proposal is around the REPORT feature of twitch not bans. When a moderator reports a suspicious user—or an obvious alternate account of a previously banned user—the streamer is not notified. This lack of communication can create gaps in awareness between the streamer and their mods.
Current Behavior:
At present, if Twitch takes action on such reports, only the moderator who submitted the report receives an email. This email is vague and only states that "some action was taken," without specifying the username of the reported account. The streamer and other moderators are left uninformed.
Proposed Solution:
- Streamer Notification:
When a mod reports a suspicious/alt account, Twitch should notify the streamer as well.
Notifications could be delivered through push notifications in Mod View or via email.
- Detailed Action Emails:
When Twitch takes action on a report, the response email should include the username of the account involved.
A copy of this email should be sent to the streamer and all active moderators, not just the reporting moderator.
Benefits:
Ensures transparency between streamers and their moderation team.
Builds trust, as streamers will not feel that moderators are misusing their powers.
Keeps both streamers and moderators informed and aligned when dealing with suspicious accounts.