I can not verify my mobile number
So I am unable to verify my account using my mobile number because it wont allow me to add it to my account. I get a few error messages along the lines of "number is invalid, please use a valid mobile number, please make sure this is the right mobile number, can not sent sms code to verify"
HOWEVER, I use the same mobile to get sms codes for logging into my account, and I get the sms code to verify my mobile number when adding it. It has been almost a month of me emailing support with them being extremely unhelpful and now closing the ticket because "we have no further troubleshooting for you". I am unable to interact with friends and fellow streamers that I follow because a number of us have the "viewers can only chat is verified via mobile".
There has to be better options to talk to support members then waiting 2 weeks for a response?
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Hi there, I apologize for this situation. I see you mention waiting 2 weeks for a response, have you already sent our support team a ticket at help.twitch.tv? We respond to tickets in the order they're received, therefore it may take some time to hear back from us.
Thank you for your patience!