Restricted Messages logging
Currently with the new User monitoring system, when a user has been marked as restricted all further messages from the user are not logged anywhere. So a use case: A user has been marked as Restricted due to ban evasion and decides to come into a channel to be unruly and toxic, the messages are hidden from the rest of chat and a moderator can action accordingly eg ban. That said user comes back at a later period and requests an unban. There is no context other than the user is restricted. There is none of the users messages in their usercard leaving the moderator / streamer lacking critical information in making an informed decision.
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CursedEliza commented
This is a HUGE problem!
I'm noting that this suggestion has been on here for TWO YEARS now.
We just had this exact situation -- a user was banned, they came back with another account that was marked "Ban Evader - Restricted" with a bunch of weirdo messages that never made it to chat.
So, seeing the weirdo message in the restricted panel, Mods banned that account, too.
Then streamer gets an unban request. Checks the chat log, and there's nothing, so streamer unbans.
Now, creepy guy is back, and we have a worse situation.
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ZachBussey commented
Upvote! This is needed!