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Moderation

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Moderation

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109 results found

  1. When switching into Moderator View to handle a problematic viewer is about the worst time to be forced into an ad roll - you lose all ability to assess how the streamer is responding.

    I am fine with pre-rolls on channels I moderate. I'm even fine with pre-rolls if I go straight into mod view, but if I am being redirected from Channel X into Mod View for Channel X, pre-roll ads should be disabled - this is purely for a functional reason (and frankly chances are I've already been served a pre-roll so this shouldn't impact revenue).

    3 votes

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    0 comments  ·  Mod View  ·  Admin →
  2. Save/add unban request messages as part of the user's records. This promotes consistent moderation and transparency for streamer and moderators, especially when responsibilities are disseminated.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  3. With Mod Tools enabled you click the purge button to clear the message from chat and from the VOD, but there is no accountability on who deleted what when going back and reviewing what message was purged by a mod. It could even look the same as how AutoMod shows the message that is held and allowed or denied by the Mod in question.

    3 votes

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    0 comments  ·  Mod View  ·  Admin →
  4. Currently it just displays no profile picture or name and none of the chat history is available. The only thing that shows is the reason put in the unban request.

    Twitch should just auto deny the unban requests or remove them front he queue.

    3 votes

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    0 comments  ·  Mod View  ·  Admin →
  5. With the Creator dashboard having mutiple Layouts I would like to see the Mod view also have mutiple viewsLayouts. I mod for three or four channels and each one is different which panels I use. Some channel use automod other dont. Some are not affilate so there no point have the prediction window open.

    4 votes

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    0 comments  ·  Mod View  ·  Admin →
  6. Certain channel-specific actions and stats are shown in Stream Manager and not Mod View which could be helpful to consolidate down to one location. Adding the option to see a live Viewer Count and Follower Count for instance such as in Stream Manager mode or having channel Quick Actions be brought over to Mod View for editors could save a lot of frustration when switching between the tabs to run ad breaks or organize raids at the end of stream.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  7. When "/user" lookup we can have Messages, Timeouts, Bans, Mod Comments,

    It would be helpful to see the other places that potential chatter has been banned in other places to warn the other mods of a potential risk.

    7 votes

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    0 comments  ·  Mod View  ·  Admin →
  8. There should be the ability for broadcasters to edit moderation history. Private blocked terms should not be visible to mods once the broadcaster unblocks them and there should be a way to delete or edit previous logs in mod history for the security and safety of the streamer. I have seen many other streamers with this problem who are now afraid to take on new mods because of the access they could potentially have to private information.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  9. Sometimes accidents happen, and a mod might accidentally delete a comment too hastily, delete the wrong comment because chat moved, or just simply misclick on chat.

    There's an option to unban, but not to undo deleting comments. The comments are still there and visible (if you're a mod, or using the BTTV extension) so there must be a way to un-delete comments when mods make a mistake.

    Being able to undo that mistake would help prevent the mod and the person whose comment was deleted feel bad about the situation, especially because ALL the person's previous comments get purged from…

    17 votes

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    0 comments  ·  Mod View  ·  Admin →
  10. As title says, on a large 4k monitor the default font size can be just a little bit too small. Having the same options as chat font scaling would fix this issue.

    2 votes

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    0 comments  ·  Mod View  ·  Admin →
  11. Add the chat identity options to moderator view like they appear in regular chat. It is frustrating if our badges get reset that we have to go back to regular viewer to change them. If they were added to the left of the chat box like they are for normal viewers, it would be perfect.

    19 votes

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    2 comments  ·  Mod View  ·  Admin →
  12. Since the mod view is generally a small player it would be nice to add a panel style extension to the mod view which can be dragged and dropped on to the mod view.

    This would allow mods to use third party tools without having to open another browser tab. They can stay focused on chat and moderating without switching back and forth.

    6 votes

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    0 comments  ·  Mod View  ·  Admin →
  13. A widget in the modview to see all timeouts that are currently active in the channel you are moderating, so you can keep an eye out for timeouts that are about to run out.

    3 votes

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    0 comments  ·  Mod View  ·  Admin →
  14. Adding the last message sent before a timeout to the mod view similar to the deleted message. Lets mods see what was said and how to handle future timeouts should that individual repeat the actions.

    1 vote

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    1 comment  ·  Mod View  ·  Admin →
  15. Many streamers have added personal information as a blocked term, and have since removed it. All this private information is shown to all of their moderators. Hence allowing every moderator to know more than they should. Yes there is a way to make a blocked term private, but deleting these terms still shows the blocked terms to all moderators, new and old.

    There should be a way for the streamer to hide these actions from the moderators, or have a way to delete them. If people don't want the action to be seen as if it didn't happen, then allow…

    7 votes

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    0 comments  ·  Mod View  ·  Admin →
  16. The vast majority of the time that harassment occurs, the accounts being used to accomplish it are all recently created. Being able to limit chat participation (or ideally, anything that can be seen by viewers) based on the length of time the account has existed would go a long way to preventing abuse.

    167 votes

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    5 comments  ·  Mod View  ·  Admin →
  17. Make it possible to watch "Log" - "Chat history" by the channel moderator to find out who, what, when wrote in the chat in a certain situation. Also so that you can download this file in .txt format or any other format convenient for you

    3 votes

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    0 comments  ·  Mod View  ·  Admin →
  18. Add channel point completion/refunds to the activity feed.

    Occasionally a new or not paying attention mod may complete/complete all/refund/refund all without realising that was the wrong action or the redemption has not been completed.

    This allows the moderator to go back in the queue and let the broadcaster know what was completed by accident etc.

    15 votes

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    1 comment  ·  Mod View  ·  Admin →
  19. Sometimes you need to ban someone quickly to removed them from chat (say spammers) and you don't have time to add a banned message.

    A popup or similar mechanic that will allow you to easily add a reason after removing the person from chat would be helpful when dealing with unban request or repeat offender after getting unbanned.

    15 votes

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    3 comments  ·  Mod View  ·  Admin →
  20. These two panels could be rearrange depending on the moderators workflow and layout or even placed on the left bar.

    1 vote

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    0 comments  ·  Mod View  ·  Admin →
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