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Localization

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Localization

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2 results found

  1. Ukrainian users get emails from Twitch in Russian but English profile language was chosen

    Hey everyone!

    I'm located in Ukraine and got registered in Twitch some time ago.
    Since Twitch does not have Ukrainian localization yet I had to choose English one instead.

    Luckily there is a petition to add Ukrainian locale here:
    https://twitch.uservoice.com/forums/924619-localization/suggestions/43430019-add-ukrainian-localization-please

    Nevertheless, when I logged in to my Twitch account today, I got an email notification in Russian, so I had to translate it to understand it well.

    I don't know why it happened but I would like to receive notifications either based on my location (Ukraine - in Ukrainian) or based on my profile language (English and when Ukrainian will…

    90 votes

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    8 comments  ·  Other  ·  Admin →
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    Investigating  ·  mouse responded

    Hi all!

    Could you please answer a few questions:

    1. What was the language you chose when you created your account?
    2. Have you changed your preferred language at all since then or recently?
    3. Is this the first time you’ve received an email in your non-preferred language, or has it always been sending emails in Russian?
    4. To be clear, if you click on your profile picture, and under “Language”, you have “English” chosen, but are receiving Russian emails?

    Edit:
    5. What is the language you have selected on https://help.twitch.tv?

  2. Localisation on game titles sometimes appear wrong (bugs)

    Twitch uses data from IGDB, but there are some errors where this data isn't applied properly. IGDB uses the North American (NA) title by default, and has the European title as the alternative, even in situations where the European title is the original or matching the original better.

    • The schedule on twitch.tv uses the NA title regardless of locale selected. Both the small item of the schedule, as well as when you click on it to expand it. But the cover used is localised.

    • The video producer on dashboard.twitch.tv use the NA title regardless of locale, when you edit a…

    2 votes

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    Investigating  ·  2 comments  ·  Other  ·  Admin →
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