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103 results found

  1. i want you to stop adds when i have a sub
    https://gyazo.com/d43808b7ee416763cb130efadb89e567
    i have add block off to support people i watch when i dont have a sub , but when i do have a sub . i dont want to see adds .. and *** you can see i am getting them all the time ... this needs to stop .

    1 vote

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    Closed  ·  Danky responded

    Hey there! Ad-free viewing is an option that we allow Creators to enable or disable. Please reach out to the creator that this is related to for more information.

    Thank you!

  2. My subscription was canceled with no reason (and this wasn't the first time). So I had to renew it. And the mail text told my I've canceled but I didn't. Please send an mail after a subscription was canceled, with the reason why it was canceled. And not just at the end of the subsciption-time an default-mail.

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    Closed  ·  Danky responded

    Hey there! Sorry for the Subscription issue here - Could you please send our support team a ticket so we can investigate this? help.twitch.tv

    Thanks!

  3. Maybe not tell us your **************** if you leave your phone unlocked in your pocket and it opens twitch and makes a purchase WHILE IN YOUR POCKET. IF I SAY YOU DONT HAVE MY AUTHORIZATION YOU SHOULDNT HAVE IT, or require a password for each purchase maybe? WTF

    1 vote

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    Closed  ·  0 comments  ·  Mobile Subs  ·  Admin →
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  4. HOW CAN THAT MY PRIME SUB GOING FOR SOME RANDOM STREAMERS ???????? TODAY AGAINNNNNNNN WHYYYY NOBODY HAVE MY ACCOUNT I CHANGE MY PASSWORD SERVERAL TIMES THATS THE 4 or 5 PERSON THAT MY PRIME SUM GOING AWAY

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    Closed  ·  Danky responded

    Hello, I'm so sorry for this error with your Prime Sub. Could you please reach out to our support team at help.twitch.tv so we can better investigate?

    Thank you.

  5. When you revoke a subscription from a channel return our money to us because we subscribed to the streamer that means if not for the streamer you wouldn't take that subscription money which means you should give our money back.

    1 vote

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    Closed  ·  0 comments  ·  Feature Request  ·  Admin →
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  6. Buenas, consegui el afiliado hace poco y no me dejan ni vincular la tarjeta bancaria ni paypal. Me ponia en el correo electronico que contastase con ustedes, Que puedo hacer?

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    Closed  ·  Danky responded

    Hello, so sorry for the issues here! Could you please contact our support team at help.twitch.tv so we can assist? Thank you!

  7. faz três meses que nao consigo dar sub no streamer que eu gosto por que meu sub ta indo automaticamente pra streamers que eu não conheço, inclusive foi dois meses seguidos pra um streamer que ta bloqueado na minha twitch

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    Closed  ·  Danky responded

    Hello! I apologize for this situation. Could you please send our support team a ticket so we can further investigate this issue? You can contact them at help.twitch.tv

    Thank you!

  8. Estoy subscrito desde hace unas semanas a el Canal de Fromguer y a ningun subscriptor le pasa y a mi no paran de saltarme anuncios cada 15-20 minutos, lo comentaba por si ahi algun error con mi cuenta o algo. Mi canal es Marthem

    1 vote

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  9. 1 vote

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    Closed  ·  0 comments  ·  Gift Subs  ·  Admin →
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  10. Hoje dia 26 liberou meu prime e automaticamente foi para o canal -> mireyl

    o qual parece estar banido agora... Não encontrei uma opção de ajuda para abrir uma reclamação a respeito desse ocorrido, como proceder?

    1 vote

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    Closed  ·  Danky responded

    Hello, please contact our support team at help.twitch.tv for assistance with this Subscription. Thank you!

  11. Selamlar ben bir kanala 4. kez abone oldum.İlk 3 aboneliğimi bilgisayardan yapmıştım hiçbir sorun yoktu. 4. ayımı telefondan kutladığımda ise 3. ayımı tekrar kutlamış olarak gözüktüm.Lütfen yardımcı olur musunuz?

    1 vote

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    Closed  ·  Twitch responded

    Hey there! 


    This seems like something better suited for our team at help.twitch.tv 


    They can further investigate this with you and hopefully figure out what happened with your 4th month sub notification. Best of luck! 

  12. i signed up for twitch prime yet can’t activate the subscription

    1 vote

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    Closed  ·  Twitch responded

    Hey there!

    Seems like this would be a better question for our team at help.twitch.tv and they will be able to further assist you with this.

  13. STOP FALSE ADVERTISING
    You are falsely advertising the use of the bits purchased!
    I gave money for the purchase of bits as explained in your policies. The money I spent (well over $300 US dollars in the last 3 months)
    is not being given to BenzoEffect as they were intended. You have refused to refund me the actual monies I spent for the Bits.
    You are refusing to give the monetary value of the bits I purchased and donated to BenzoEffect for the last 3 months.
    Instead you decided to keep my money and bits I donated to his streams.…

    1 vote

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    Closed  ·  0 comments  ·  Admin →
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  14. You are falsely advertising the use of the bits purchased!
    I gave money for the purchase of bits as explained in your policies. The money I spent (well over $300 US dollars in the last 3 months)
    is not being given to BenzoEffect as they were intended. You have refused to refund me the actual monies I spent for the Bits.
    You are refusing to give the monetary value of the bits I purchased and donated to BenzoEffect for the last 3 months.
    Instead you decided to keep my money and bits I donated to his streams.
    Your decision to…

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Admin →
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  15. 1 vote

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    Closed  ·  0 comments  ·  Admin →
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  16. Im getting very upset because I subbed to creators for a No-ad experience and a constantly still bombarded with ads. Why is this happening?

    1 vote

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    Closed  ·  Twitch responded

    Hey there,

    Ad blockers occasionally make updates that impact the expected Twitch viewing experience. Some subscribers and Turbo users who are seeing ads are able to resolve the current issue by turning off their ad blocker or adjusting their browser extension settings.

  17. He was banned for streaming content that currently is available on VOD on twitch.

    1 vote

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  18. Bonjour Twitch,

    Sur mon twitch mobile, j ai acheté pour 25 jetons d'abonnement du 30 septembre au 20 octobre. Cependant je n ai rien recu mais j ai bien été prélevé sur mon compte en banque. Je n arrive pas a faire de reclamation autre qu ici. Trouvez moi une solution. Quasiment 150€ de perdu sans avoir pu m en servir !!!!!

    1 vote

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    Closed  ·  Danky responded

    Hello, please send our support team a ticket at help.twitch.tv for investigation into this Purchase issue – thank you!

  19. if you stream everyday for 9 hours you should be able to get more viewers daily more noticed and have a chance to be affilate or parrtner make it easier for those not recognized

    1 vote

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  20. i stream like a lot but doesn't matter because no one watch my streams anyways

    1 vote

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