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Account Management: e.g., Login, Connections, Password Reset

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Account Management: e.g., Login, Connections, Password Reset

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49 results found

  1. Not sure what category is best for this, but I think it is important to give this feedback and it's hard to find a place for this.

    I have seen several instances of people that I know to have made their account after the age of 13 (people I interact with outside of twitch) that have been falsely banned by an overzealous system. I understand the desire to ensure all twitch users are following the age terms of service. These users have all seemingly been banned after saying something like "I'm 12" BUT in the context of something else. The…

    41 votes

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    Closed  ·  6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  2. I don’t receive se recap

    34 votes

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    Closed  ·  18 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  3. I can’t reuse my phone number and it’s really bugging me it says It can’t send an sms because it’s unable for reuse please help

    4 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  4. please help is there any way to change date of birth of my account. i think i have given wrong information

    4 votes

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    Closed  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Ban all Russian streamer in light of the invasion in Ukraine. You cannot just pretend like nothing is happening.

    2 votes

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  6. обоссать сапорту твича, и всему руководству ебало

    сборище идиотов

    2 votes

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  7. As I said above, completely shut down my account and remove my email address from all your email lists. I no longer want to receive any email from you.

    Thank you.

    2 votes

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  8. You can read our tickest and answer. I tried to contact with Twitch support and I just one answer but Twitch supports close my tickets unanswered. Maybe you can notice us. Why you ignore us I don't know. You got one of the worst support. You need to restore you Twitch.

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello!

    It seems our support team has been able to answer your questions. Please reach out through those emails if you have further questions or concerns.

  9. Our company would like to open up some opportunity for new up and coming artists and play their music on stream on twitch. All credit would be given to the artists while their music is playing.

    We are an artist services company and would like to stream our playlist on Twitch but understand the current DMCA outlines and as it stands, it is currently not possible as this would be considered a "radio-like" stream. We'd like to make this work in any way possible as Twitch is a very important outlet for all creator and we think that these smaller…

    2 votes

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    Closed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 트위치에 설정에서 전화번호를 추가하려고 했는데 안되요 그래서 네이버 찾아 봤는데 지금까지 만들었던 계정을 삭제해 달라고 부탁하래요 제발요 지금까지 제가 만든 계정을 지워 주세요 지금쓰는 계정 말고요

    1 vote

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Meu nome é tenho 40 anos e em um esforço de tentar dar o melhor para meus familiares. Virei um jogador compulsivo de cassino online. E hoje venho falar com vc que está aí com a fé esperança de tentar ficar rico como eu tentei . Não entre nesse mundo pois vc não sabe o que e quão ruim é isso. São noites pensando em co pagar contas que estão por vir . Se vc acredita em mau esse é a forma mais rápida de infligir a vc e sua família. Relato de uma pessoa que um dia acreditou que…

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  12. hello, good morning, I comment my doubt on August 29, they hacked me, taking away my amazon epic games facebook and twitter account and I had an account with an affiliate, unfortunately yesterday the 9th they used it as a bot account and they ask what I had, it would be if I show that that account is not a bot account and I show that they hacked me they would return it to me

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 1 vote

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    Closed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  14. I dont really understand why but my friend was banned 2x for doing hot tub stream. i thought this category is approved on twitch, you can see many people doing that. Girl did not break any rule because her bikini were fully opaque and she was just singing in the kids pool and the category was correct at thtat time . this is unfair !!! her name is afflynn . i swear to god she is innocent

    1 vote

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    Closed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  15. I dont really understand why but i was banned 2x for doing hot tub stream. i thought this category is approved on twitch, you can see many people doing that. I am sure that i did not break any rule and i am being ignored please care more about your streamers because unfair account suspension can really destroy a life of someone .

    1 vote

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  16. I have been struggling to get into contacts with them for being wrongfully banned in the past, not getting an appeal, then my account having a strike (Which now leading me to not having access to follower emotes) You'd think the mods would do a better job looking into something & even at least talk to said accused person of being banned for something that wasn't their fault.

    Its been almost over a year now, I've done everything to ask for help, send many tickets & being told they can do nothing for me because its the moderation team side…

    1 vote

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  17. I am from Portugal and because of that I can't participate in some chats from certain streamers because their chat require the confirmation of my phone number, but Twitch does not accept my phone number because it is from Portugal. That is stupid! Please change this!

    1 vote

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  18. I did not receive my fgs of the libertadores event after watched more than 60 minutes

    1 vote

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  19. I've just experienced this issue with my account. Twitch emailed me with the issue and sent me instructions on what I should do. I've done my part and sent them an email and no respond why.

    why twitch support not give attention to support tickets we send and explain why for we really suspended for ip or other reasons and why support keep ignore any one have the same problem

    1 vote

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  20. i have just experienced this issue with my account. Twitch emailed me with the issue and sent me instructions on what I should do. I've done my part and sent them an email last 10 days but until now I haven't received any updates about it and now my payout is held and it's near net 15 already which means I only got one day to resolve this but I don't think it'll be enough. I'm really frustrated because this could've been resolved much earlier. Hope this get attention

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Hey there, 


    Thanks so much for reaching out about this here. Unfortunately we can't action on any payout issues through UserVoice and you have to work with our team at help.twitch.tv


    They are the only ones who are able to further investigate this with you. 

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