2 results found

1. Chat Verification Criteria should also prevent users from following

   Regarding chat verification, it is good that you can set it to email/phone verification if an account is newer than a certain period of time, however I have confirmed that while this prevents an account from chatting, this does not prevent an account from following a channel without verifying.

   In the past I have been harassed by people (and seen people harassed) by users who never said a word in chat. Their method of harassment would be to create an account with revealing information about the streamer and simply hit follow. They would be banned, however the account would be deactivated shortly after and a new one created in its place where the process would be repeated, infinitely if a VPN is utilized. Most streamers use some kind of notification system, either in chat or on the screen (or both), some have events lists that keep the information on stream.

   The way that the current verification system works does not protect streamers from this very insiduous method of harassment. Please make it so verification methods also extend to follows. I do not want people following me if their account is less than a week old (unless they can verify via their phone)

   As a side suggestion, please also make it so users can submit suggestions and feedback anonymously. Most streamers method of dealing with harassers is to ignore them, however they risk being brigaded, or seen to be susceptible to harassment if they raise it here.

   Regarding chat verification, it is good that you can set it to email/phone verification if an account is newer than a certain period of time, however I have confirmed that while this prevents an account from chatting, this does not prevent an account from following a channel without verifying.

   In the past I have been harassed by people (and seen people harassed) by users who never said a word in chat. Their method of harassment would be to create an account with revealing information about the streamer and simply hit follow. They would be banned, however the account would be… more

   542 votes

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   Gathering Interest  ·  48 comments  ·  Chat Verification  ·  Delete…  ·  Admin →

2. Geolocated moderation

   I have over 28.000 bans on my channel, banning about 40-50 accounts per day and have no way to circumvent the targeted attacks because of the lack of geolocated moderation. I need to impose limitations for accounts chatting from a specific country (italy) that's where the hate is coming from.

   The only bandaid fix for now is going full sub-only mode which has the downside of stifling channel growth because legitimate new users won't be able to interact at all. Also, I would suggest allowing the streamer to set phone verification requirement only for specific regions to avoid imposing blanket restrictions on all users in general. Please consider this fine tuning moderation filter as usually trolling attacks originate from a specific location, such as in my case Italy.

   I have over 28.000 bans on my channel, banning about 40-50 accounts per day and have no way to circumvent the targeted attacks because of the lack of geolocated moderation. I need to impose limitations for accounts chatting from a specific country (italy) that's where the hate is coming from.

   The only bandaid fix for now is going full sub-only mode which has the downside of stifling channel growth because legitimate new users won't be able to interact at all. Also, I would suggest allowing the streamer to set phone verification requirement only for specific regions to avoid imposing blanket… more

   18 votes

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   Gathering Interest  ·  14 comments  ·  Chat Verification  ·  Delete…  ·  Admin →